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What is zLinq?

zLinq tackles the primary communication challenges that IT teams encounter, which include managing costs effectively, optimizing time utilization, and ensuring proper oversight of technology. As IT departments face growing demands to improve communication while simultaneously addressing security and compliance challenges in hybrid environments, we emerge as a comprehensive partner. We take on the administrative responsibilities associated with voice and data resources, such as managing MACDs, contracts, credits, and billing discrepancies, while providing real-time visibility through our customer dashboard. Our advisory engineers collaborate closely with your team to identify technology requirements and oversee the procurement, implementation, and ongoing enhancement of your voice and data strategies. Clients who partner with zLinq typically see a recovery of 13% on their telecom expenses within a year and achieve a remarkable 171% return on investment over the life of their contracts. This comprehensive methodology not only simplifies operational processes but also allows IT teams to concentrate on their primary goals and objectives. In doing so, we ensure that our clients can adapt swiftly to evolving technology landscapes while maximizing their resources.

What is Kurmi Enterprise Suite?

The Kurmi MACD Enterprise software enables streamlined management of communication systems, appealing to system administrators who appreciate the ease of using a single platform. This comprehensive solution supports multi-vendor, cloud-based, and on-premise environments, providing the necessary flexibility for integrating various services and vendors. With the automation of routine tasks, system administrators can experience a significant reduction in support costs, allowing them to focus on their core competencies. Consequently, this leads to enhanced end user satisfaction and a decrease in errors across the board. The software also facilitates the automation of the provisioning process, ensuring efficient operations and minimal mistakes. Users can save valuable time and maintain confidence in their systems' performance. Additionally, Kurmi seamlessly connects enterprise communication systems with corporate IT applications, including HR and IT service management tools like Workday, ServiceNow, and OTRS, among others. This integration further enhances the overall efficiency of communication management within organizations.

Media

Media

Integrations Supported

Azure Marketplace
Cisco Unity Connection
Microsoft 365
Microsoft Teams
Skype

Integrations Supported

Azure Marketplace
Cisco Unity Connection
Microsoft 365
Microsoft Teams
Skype

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

zLinq

Date Founded

2018

Company Location

United States

Company Website

getzlinq.com

Company Facts

Organization Name

Kurmi Software

Date Founded

2011

Company Location

France

Company Website

www.kurmi-software.com/en/enterprises/

Categories and Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Categories and Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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