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zPaper empowers healthcare organizations to integrate traditional and digital communication strategies, allowing for a seamless incorporation of documents into the holistic patient profiles found in Salesforce®. Elevate the entire documentation lifecycle in healthcare with our zDocument360 platform, which provides flexible and customized solutions. Effortlessly collect and securely archive documents and information from various channels, including scanning, faxing, emailing, web forms, and community interactions, all directly within Salesforce. Automatically create documents, Visualforce pages, and interactive forms complete with auto-generated barcodes to streamline inbound return routing. Leverage zPaper's rules engine to enhance automation in both document management and operational workflows.
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What is BMC Helix Remedyforce?
BMC Helix Remedyforce is a comprehensive IT service management solution tailored for mid-sized enterprises, designed to scale in alignment with their specific needs. Utilizing the robust Salesforce cloud infrastructure, it seamlessly combines IT operations management (ITOM) with sophisticated cognitive capabilities, thereby improving organizational efficiency, compliance, and security. The platform boasts an intelligent, omni-channel self-service experience enriched with Chatbots that engage users across diverse platforms, including Skype, Slack, mobile, and web interfaces. Developed on the Salesforce Platform™, Remedyforce integrates process automation with industry-leading practices while offering an intuitive user interface that enhances IT productivity and encourages innovation. This solution is meticulously designed to remove unnecessary complexities, allowing users to swiftly realize its benefits. By emphasizing agility and flexibility, BMC Helix Remedyforce emerges as the premier service and support platform for modern IT settings, appealing to businesses that aim to optimize their operational processes and enhance rapid IT performance. It not only facilitates a streamlined approach to technological management but also enables organizations to concentrate on delivering substantial value to their stakeholders. In an evolving digital landscape, BMC Helix Remedyforce empowers organizations to adapt quickly to change and maintain a competitive edge.
Integrations Supported
AlertOps
AuthPoint
BMC Helix Discovery
Bocada
Chronicle SOAR
CyCognito
HCL BigFix AEX
HCL MyCloud
HCL iAutomate
Kindly
Integrations Supported
AlertOps
AuthPoint
BMC Helix Discovery
Bocada
Chronicle SOAR
CyCognito
HCL BigFix AEX
HCL MyCloud
HCL iAutomate
Kindly
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
zPaper
Company Location
United States
Company Website
www.zpaper.com
Company Facts
Organization Name
BMC Software
Date Founded
1980
Company Location
United States
Company Website
www.bmc.com/it-solutions/bmc-helix-remedyforce.html
Categories and Features
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
Categories and Features
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal