What is 2way?

Consider shifting from phone calls to text messaging for your customer interactions. By utilizing a straightforward two-way texting platform, you can easily send, receive, and manage text communications with your clients. If your phone calls seem to go unanswered, there could be several reasons for this behavior. Implementing Business Text Messaging can improve your client communication and help build more robust relationships. Given that a significant number of customers favor texting as their primary communication method, it’s essential to allow them to reach out via their chosen platforms, whether it be SMS, WhatsApp, Messenger, or others, which can lead to a more enjoyable experience. Unlike traditional phone calls or live chats, text messaging provides the advantage of maintaining ongoing conversations with customers, even if they navigate away from your website or switch devices, ensuring that every interaction remains intact. By organizing these discussions in your messaging inbox, you cultivate a stronger connection with customers, increasing the likelihood that they will save your contact information for future interactions. In the end, adopting text messaging not only fosters better engagement but also significantly boosts customer loyalty and satisfaction over time. Moreover, this approach can help streamline your communication strategy, making it more efficient and effective.

Pricing

Price Starts At:
$100 per month

Integrations

Offers API?:
Yes, 2way provides an API

Screenshots and Video

2way Screenshot 1

Company Facts

Company Name:
2way Message
Date Founded:
2020
Company Location:
United Kingdom
Company Website:
2way.app/

Product Details

Deployment
SaaS
Training Options
Online Training
Support
24 Hour Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

2way Categories and Features

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win