Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Notifyre Reviews & Ratings
    4.8 out of 5 stars 67 Ratings
    Company Website for Notifyre
  • Signalmash Reviews & Ratings
    4.9 out of 5 stars 16 Ratings
    Company Website for Signalmash
  • CallHub Reviews & Ratings
    4.4 out of 5 stars 428 Ratings
    Company Website for CallHub
  • iPlum Reviews & Ratings
    4.5 out of 5 stars 9,148 Ratings
    Company Website for iPlum
  • SurveySparrow Reviews & Ratings
    4.3 out of 5 stars 3,092 Ratings
    Company Website for SurveySparrow
  • Jotform Reviews & Ratings
    4.6 out of 5 stars 9,009 Ratings
    Company Website for Jotform
  • SurveyLegend Reviews & Ratings
    4.5 out of 5 stars 1,882 Ratings
    Company Website for SurveyLegend
  • ActiveCampaign Reviews & Ratings
    4.4 out of 5 stars 17,400 Ratings
    Company Website for ActiveCampaign
  • 800.com Reviews & Ratings
    4.5 out of 5 stars 2,435 Ratings
    Company Website for 800.com
  • Birdeye Reviews & Ratings
    4.7 out of 5 stars 5,195 Ratings
    Company Website for Birdeye

What is Textline?

Textline is an innovative messaging platform designed specifically for modern customer support and sales teams. By leveraging business texting, companies can offer a swift, friendly, and convenient communication method that makes customers feel valued and recognized. This platform not only enhances customer experiences but also builds stronger relationships with clientele. With a preference for text communication, customers can bypass long waiting times and connect whenever and wherever they choose. Our service enables seamless, interactive conversations, even during busy periods with a high influx of inquiries. Understanding that customer support thrives on collaboration, we have developed Textline to foster teamwork and empower your staff to excel. It consolidates all conversations and customer data into one accessible space, giving you the ability to monitor your team's performance, optimize workflows, and evaluate progress effectively. Simply configure your phone number and tailor your workspace to start engaging in authentic dialogues with multiple customers. By employing tools specifically designed for collaboration, your team can enhance efficiency and provide exceptional service to your audience, while also adapting to the evolving demands of the market.

What is 2way?

Consider shifting from phone calls to text messaging for your customer interactions. By utilizing a straightforward two-way texting platform, you can easily send, receive, and manage text communications with your clients. If your phone calls seem to go unanswered, there could be several reasons for this behavior. Implementing Business Text Messaging can improve your client communication and help build more robust relationships. Given that a significant number of customers favor texting as their primary communication method, it’s essential to allow them to reach out via their chosen platforms, whether it be SMS, WhatsApp, Messenger, or others, which can lead to a more enjoyable experience. Unlike traditional phone calls or live chats, text messaging provides the advantage of maintaining ongoing conversations with customers, even if they navigate away from your website or switch devices, ensuring that every interaction remains intact. By organizing these discussions in your messaging inbox, you cultivate a stronger connection with customers, increasing the likelihood that they will save your contact information for future interactions. In the end, adopting text messaging not only fosters better engagement but also significantly boosts customer loyalty and satisfaction over time. Moreover, this approach can help streamline your communication strategy, making it more efficient and effective.

Media

Media

Integrations Supported

Aircall
Easyflow
Facebook Messenger
Freshdesk
Google Chrome
Help Scout
Pipedrive
Salesforce
Sapling AI Writing Assistant
Shopify
Slack
Twilio
Vonage Business
Vonage Communications APIs (Nexmo)
Wufoo
Zapier
Zendesk

Integrations Supported

LiveChat
Telegram
WhatsApp

API Availability

API Availability

Has API

Pricing Information

$59.97 per month
Limited: $59.97 per month
Standard: $89.97 per month
Pro: $249.95 per month
Plus additional usage fees
Free Trial Offered?

Pricing Information

$100 per month

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Textline

Date Founded

2016

Company Location

United States

Company Website

textline.com

Company Facts

Organization Name

2way Message

Date Founded

2020

Company Location

United Kingdom

Company Website

2way.app/

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Live Chat
Surveys & Feedback
Workflow Management

NPS

Not specified

SMS Gateways

Not specified

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging

Categories and Features

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons

Popular Alternatives

TextUs Reviews & Ratings

TextUs

5.0 out of 5 stars

Popular Alternatives

Text Request Reviews & Ratings

Text Request

4.0 out of 5 stars
MessageKite Reviews & Ratings

MessageKite

5.0 out of 5 stars
Textmagic Reviews & Ratings

Textmagic

4.6 out of 5 stars
SMS-Magic Reviews & Ratings

SMS-Magic

Screen-Magic Mobile Media Inc
5.0 out of 5 stars