What is 360 SMS APP?

SMS is quickly becoming an essential component of the sales process. While the average email open rate hovers between 28% and 33%, SMS boasts an impressive open rate of 99%. Consequently, incorporating a text messaging application within your Salesforce organization can significantly accelerate deal closures for your sales team. You can utilize features like Workflows, Process Builders, and Apex Methods to send messages efficiently. Furthermore, you can manage threaded text conversations for any object through the Conversation View VF page. Bulk SMS capabilities are also available through Views, Reports, or Campaigns, facilitating easy batch texting.

360 SMS serves as a comprehensive solution for text messaging within Salesforce. This application empowers users to effectively communicate with both customers and business partners, enabling marketers to send batch texts and allowing administrators to automate triggered text messages and responses. We have designed a messaging platform tailored for the industry, which empowers leaders to enhance customer engagement through one-on-one conversations, bulk messaging, and AI-driven automated texting, ultimately fostering stronger relationships. This holistic approach not only streamlines communication but also drives better sales outcomes.

Pricing

Price Starts At:
$20 or $7 per month
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

All 360 SMS APP Integrations
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Screenshots and Video

Play Video 360 SMS APP Screenshot 1 360 SMS APP Screenshot 2 360 SMS APP Screenshot 3 360 SMS APP Screenshot 4 360 SMS APP Facebook Integration

Company Facts

Company Name:
360 SMS APP
Date Founded:
2016
Company Location:
United States
Company Website:
360smsapp.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Afrikaans
Albanian
Armenian
Bengali
Bulgarian
Catalan
Cambodian
Chinese (Mandarin)
Chinese (Simplified)
Croatian
Czech
Danish
Dutch
English
Estonian
Fiji
Finnish
French
Georgian
German
Greek
Gujarati
Hebrew
Hindi
Hungarian
Icelandic
Indonesian
Irish
Italian
Japanese
Javanese
Korean
Latin
Latvian
Lithuanian
Malay
Malayalam
Maltese
Norwegian
Romanian
Russian
Spanish
Swedish
View All

360 SMS APP Categories and Features

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Ringless Voicemail Drop Software

Customer Engagement Software

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Business Text Messaging Platform

More 360 SMS APP Categories

360 SMS APP Customer Reviews

Write a Review
  • Reviewer Name: Monika R.
    Position: Email Marketing Specialist
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    360 SMS: Streamlined Communication Excellence

    Updated: Jan 03 2024
    Summary

    My overall experience with the 360 SMS App has been exceptional. The seamless integration, efficient communication features, and user-friendly design have significantly enhanced our workflow. It has proven to be a valuable tool for streamlining mass texting, chat/messaging, and SMS communication within Salesforce. The positive impact on our engagement and responsiveness has made it an indispensable asset for effective communication.

    Positive

    I appreciate the 360 SMS App for its seamless communication solutions. The platform excels in providing efficient and customizable mass texting, chat/messaging, and SMS features within Salesforce, streamlining communication processes and enhancing overall engagement.

    Negative

    As of now, I haven't encountered any notable drawbacks with the 360 SMS App. Its seamless integration and efficient communication features have met expectations. I appreciate its user-friendly design and functionality, contributing to a positive experience.

    Read More...
  • Reviewer Name: Allen A.
    Position: Jr. Marketer
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Perfect multi-channel app for Salesforce users

    Date: Apr 29 2023
    Summary

    We've been using 360 SMS for our omnichannel marketing campaigns, and it has been a game-changer. The app's automation features have saved us time and improved our messaging efficiency, resulting in better engagement rates and customer satisfaction.

    Positive

    360 SMS is a streamlined messaging app that supports multiple channels, including SMS, MMS, WhatsApp, and more. Its point-and-click automation tools enable users to automate messages conveniently, run drip campaigns, create chatbots with ease.

    Negative

    There are no drawbacks to this app that I can think of.

    Read More...
  • Reviewer Name: Daniel R.
    Position: Senior manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Highly Flexible App

    Date: Jul 01 2022
    Summary

    We liked the flexibility of this app. Due to its highly customizable nature, we got what we were looking for to meet the demands of our unique use cases.
    Highly recommendable.

    Positive

    We're highly impressed with the set of features the 360 SMS app provides. Being a Salesforce native, the app is highly flexible, and our dedicated account manager helped meet our unique business requirements. I loved the team's responsiveness and dedication.

    Negative

    Don't have a single con to talk about. overall good SMS App.

    Read More...
  • Reviewer Name: Rahul P.
    Position: Executive
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent texting solution for Salesforce

    Date: Jun 27 2022
    Summary

    The app helped to automate texts without investing much time. Also, we can track CTR of the URL sent in a text and plan our next step effectively. I must say, it's a powerful engagement metric to count on.

    Positive

    I must say the app delivers, what it promises. This app performed beyond my expectations. Its certain capabilities just won me over, especially its drip campaign, automation capabilities without coding, and link tracking. On top of it, the support team made our journey easier with the 360 SMS app.

    Negative

    Nothing negative to report. Every capability is just WOW.

    Read More...
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