A2 Hosting Reviews

Excellent hosting experience for the six sites I manage. I have very long experience with tech support for hosting platforms, and so far, A2 has been the best. We formerly used SiteGround, which once had excellent support, but then began triaging their support and not responding to requests from customers who'd had more than a certain number of issues in the last six months. Ugh. Unacceptable.

We're grateful for A2 Hosting tech support. It's timely, addresses the issues squarely (no deflecting or superficial answers, or misunderstanding of the issues). This is hugely important to us, and it's always a big relief to have issues resolved expeditiously, and not have to spend endless time on them.

Haven't encountered any issues that weren't resolved reasonably and promptly.

A2 Hosting has always had fantastic support for any problems you may have. Response time is very quick and any instructions they give are clear and easy to understand. I have been with A2 Hosting for a long time now and they have never let me down and work quickly to resolve any problems and get you up and running again. Very pleased with the service A2 Hosting offers.

Fantastic service. Fast response time. Easy to understand instructions to resolve any problems. Little to no down times.

NO cons that I have experienced.

I applied for a change of hosting option and it was resolved the same day, they can be flexible by keeping customer satisfaction at the forefront.

Thank you for your quick response and solution to sudden needs. Thank goodness you exist, A2 Hosting.

There is no feature I do not like. The design is simple, the service and return are fast, the problem is solved as I wanted.

Great personal Service. could not have asked for a better help. That is about all I have to say. OK? Ok!

Prompt. Answered in less than 12 hours. (Probably quicker, I went to bed) Got the problem handled and back in business. LOVE A2 Hosting

Nothing went wrong I do not know why you want me to use 50 letters to tell you nothing is wrong

This was my third call to A2 Hosting support (both sales and tech, first as a prospective customer and then as a new customer). Each call was answered by an extremely knowledgeable, friendly and helpful representative each rep (David in sales and Chidube and Ken in tech) took great care to listen, anticipate my needs, and assist me with the fundamental insights and direction I need at this early stage using their solutions. What a great team, and what a great user experience. With all other things being more or less equal among whatever product and service providers I'm considering, the quality of and access to support is what seals the deal for me.

1. Excellent support.
2. Very fair and competitive pricing.
3. So far, so good; I believe that A2's solutions will be a perfect fit for my goals/ambitions.

Not applicable during this initial stage; everything is going well thus far. Since I was diligent in researching hosting companies prior to signing up with A2, I am confident that if I do encounter any "cons," they will be of a nature with which support can assist me.

I have been a customer with A2 Hosting for more than 5 years now, even longer, I see it as a quality service, not a crowded farm.

Reliable hosting, you can find all necessary tools when you need to create great business. The team is experienced enough and quick when you need to migrate mail and other services, you can easily switch between plans and maintain work. The most important thing about A2 Hosting is that it unique, to me it is not a crowded hosting company with so many clients, they care about their customers and maintain quality. Finally, security matters and so is A2 Hosting security.

For more than 5 years now, I have nothing I can claim wrong about A2 Hosting.

Every service call was immeasurably helpful. They are patient and thorough to walk you through step by step for complete resolution.

A2 technicians are amicable, knowledgeable, patient and very supportive above and beyond. I am very impressed.

Nothing I didn't like - everything was perfect from beginning to end of the call.

I can't thank the support team enough for all the help with a seamless migration of my site from Bluehost. I was very surprised at how smooth it went. Thank you very much!

Very fast customer service response. Willing to go the extra mile to help in any way they can. Very happy with the sales and service teams at A2 Hosting.

There isn't any at this point! Their service team is very knowledgeable.

Can't wait to dump them. They are like a festering boil on the sole of your foot that you feel every single day. I sincerely regret going for the 4 year cheap price to trust my business to this circus.

It's cheap. That's all. It uses cPanel so they can't screw that up. If you are travelling, say in a hotel room and you lose your Wi-Fi signal, your support chat disconnects. Horrible.

1 star is too many. For the last 6 interactions with A2 support (they average 1 per month) I needed to interact (not just open a ticket) with them 5 times on average to get the problem resolved. The last 2 interactions were necessary because of the migration A2 did and I had no opportunity to prevent. Unbelievable incompetence.

Very good. Exactly what i needed.
I have, due to being unable to work, not much money. Therefore I'm happy with the affordable offers for unmanaged hosting.

I desperately needed a website, since i wasn't able to work due to a nerve disease the last two years, but with the new medication it got a lot better. Sadly, during this phase of illness and desperation, i wasn't able to work.
So I'm standing here with a lot of expertise, no money, but i need to build a reputation:
I need a virtual private server, where i can soon document my progress and whats possible in the topic my company will be active. Furthermore a vpn server.

So i took the cheapest vps offer from A2, and since its 24 years ago since i was unix admin, i forgot all the details.

But luckily, the service chat at A2 helped me to resolve every issue i ran into, despite i paid only $3 for the first month.

This customer service is better than everything i experienced so far.
And since i have an university diploma in computer science and a masters degree in machine learning, i often had expensive contracts with bad customer service.

A2 is inexpensive and has excellent customer service.

The tutorials on the website are a bit hard to understand. Also for unmanaged vps there are obviously not a lot.

Very nice, quick and helpful support I am thankful to you. They helped me and they solved my matter thank for them.

Very nice, quick and helpful support I am thankful to you. I like their support and quickly they help me.

I didn't see anything bad or issues from their side.

Excellent fast response from technical, sales and Billing team. The billing department was able to respond almost immediately to my requests for changes to my plan and invoices.

The billing department was able to respond almost immediately to my requests for changes to my plan and invoices.

Cost of renewals. It could have been cheaper then competitors.

Outstanding customer service, going way above and beyond making sure their customer is fully satisfied with their product and support. A2 Hosting is a stellar company to do business with competitive products, fair pricing and exceptional support.

Outstanding customer service, going way above and beyond making sure their customer is fully satisfied with their product and support. A2 Hosting is a stellar company to do business with competitive products, fair pricing and exceptional support.

I cannot think of any cons for this company. There is nothing I would like to see different.

I am pleased to report that even when accessing the service from Korea, the speed remains impressively fast. This efficiency greatly enhances the user experience and supports seamless business operations.

I was deeply impressed by the swift response from a foreign country located at a considerable distance. Their prompt and efficient communication played a crucial role in supporting and significantly benefiting my business operations.

The speed of the U.S. region is fast even if you connect from Asia.

Happy with service over the years and have since changed all my sites over to A2. Support is always tricky with any hosting company but they have always resolved any issues effectively.

Changed my main website to A2 some years ago after a couple of bad experiences with other hosting and domain companies.

Support could be frustrating initially, feeling I was being left to deal with the issue but I think that's the nature of support. We got there in the end.

A2 Hosting provides very poor service. A2 Hosting always updates us on open tickets, but we do not have access to the server. A2 Hosting lied by not opening a ticket to resolve the issue.

Nothing!!! A2 Hosting always updates us on open tickets, but we do not have access to the server. A2 Hosting lied by not opening a ticket to resolve the issue.

Dear Sir/Madam,

We sincerely apologize for the serious issues with our website, iaesprime dot com. The website is hosted by A2 Hosting, but the vendor is unwilling to cooperate. We are still unable to access the service. Due to the problem, A2 hosting does not provide any information or explanations. We contacted them several times, but A2 Hosting did not respond positively, despite the fact that they had not yet taken any action. A2 Hosting provides very poor service.

A2 Hosting always updates us on open tickets, but we do not have access to the server. A2 Hosting lied by not opening a ticket to resolve the issue.

We are currently working to create our journal "Computer Science and Information Technologies, ISSN 2722-323X, e-ISSN 2722-3221" from scratch at the new domain.

We sincerely regret any inconvenience this may have caused.

Likely the company got bought out unannounced and they are cost cutting on their way to be another bargain basement garbage host. That, or they got "hacked" and are currently over-reacting to their poor infosec. Either way, I am taking my business elsewhere, as I am no longer receiving what I paid for.

Their pricing is decent. Their support used to be decent, and even offered phone support. It isn't anymore though.

It is NOT OKAY for a company to unilaterally make changes to how hosting operates, neuter tools admins had before (leaving them there, but non-functional) and requiring a SUPPORT TICKET for what should be a basic cpanel change. Especially when I spent an HOUR trying to get your garbage "support" to pick up the phone on the day I found out about this unannounced change. I am sure you got "hacked" & I am sure it was because a customer had their server open to remote connections. Ultimately that is the customer's call to make. The better response to this would have been to test for brute-forcing on the MySQL port, and to firewall repeated failed attempts to log in -- which is what most hosts do. Ham-fistedly shutting down all remote connections, breaking the ability to wildcard, and removing functional control of my connections in cpanel, then expecting me to make a SUPPORT REQUEST every time an IP addresses changes is a clown show put on by amateurs. Your competitors aren't doing this. I'm leaving

I've had a lot of web Hosts since 1993 and I must say that all the technicians from A2 are the best!

A2 Hosting Technicians are knowledgeable, pleasant, thorough & fast. Best Domain service I have had since 1993.

Not one single con. Every technician has been spot on!

A2 is the best hosting available with multiple server options. Pricing is VERY competitive, and they run regular discounts for multiyear subscriptions. Support is impeccable and all tools are included.

Competitive pricing, great server options, terrific and fast support, uptime is phenomenal. Comes complete with all Cpanel tools.

I have used this platform for several years and have not had any major issues.

Pleased with the A2 hosting support and overall experience of their hosting service for my websites. I have several of my own websites related to my artwork, my community, and the towns nearby, and I have also developed websites for clients. I have been self-employed for my entire career, and I have used the web since it began in the last century. I still need a lot of help since I am mostly an artist.

I received wonderful support from A2 hosting when I had issues with my websites, that were due in large part to my lack of expertise. I learned a lot about when to make backups, staging sites, and when to not make too many staging sites daisy chained. Even though my lack of skill caused the A2 staff a lot of extra work, they were very helpful and patient with me as we worked it out. I will not make the same mistake again of getting my work tangled up, and we got it all sorted out nicely. I highly recommend A2 hosting for their team, their equipment, their skill and their patience.

It did take a day or two to hear back from my emailing a ticket, but I knew I could call them with my ticket number to speed things up, and I chose not to do that. They give a lot of attention to each ticket, and I knew that the issue was my mistake.