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What is InMotion Hosting?

InMotion Hosting is a performance-first infrastructure provider trusted by agencies, digital teams, and growing businesses since 2001. With more than 170,000 customers worldwide, we design, own, and operate our own hardware, network, and data centers. No resellers, no third-party cloud dependencies, no abstraction between your business and the people responsible for keeping it online.

For business owners and digital teams, that distinction is practical, not just technical. It means faster resolution when something goes wrong, predictable performance under traffic pressure, and an infrastructure partner with direct accountability for your environment.

Every support interaction is handled by trained technical staff, available 24/7. No scripts, no bots, no offshore deflection. We are founder-led, privately held, and not backed by private equity. That independence lets us prioritize long-term partnerships over short-term growth metrics, and invest in the infrastructure and people that make those partnerships work.

Products and Services:
- Web Hosting (Shared, WordPress, cPanel)
- Managed VPS Hosting
- Dedicated Servers
- Reseller Hosting with WHMCS
- Managed Hosting Services
- Large Server Deployments
- Domain Services and Business Email
- Professional Website Services

Your website is a business asset. The infrastructure and team behind it should be held to that standard. InMotion Hosting gives you the performance, transparency, and human accountability that commodity providers are not structured to deliver.

Pricing

Price Starts At:
$14.99 per month
Price Overview:
Pricing varies by plan and term length. Contact Sales for a custom quote.
Free Version:
Free Version available.

Screenshots and Video

Company Facts

Company Name:
InMotion Hosting
Date Founded:
2001
Company Location:
United States
Company Website:
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Product Details

Deployment
SaaS
Linux
Training Options
Documentation Hub
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

InMotion Hosting Categories and Features

eCommerce Hosting Provider

Our eCommerce hosting is optimized for critical moments that impact your sales: high traffic periods, rapid page loading times, secure checkout processes, and reliable uptime when every click counts. InMotion Hosting utilizes dedicated bare-metal servers and our proprietary private network, ensuring consistent performance even during peak loads. Our hosting plans are compatible with popular platforms such as WooCommerce, PrestaShop, Magento, OpenCart, and even custom-built stores. Features include NVMe SSD storage, complimentary SSL certificates for all domains, automated backups, Monarx malware protection, and a promise of 99.99% uptime. As your business expands, you can seamlessly transition from a Pro shared plan to managed VPS or dedicated hosting, eliminating the need for replatforming or migration downtime. Supporting your store is our dedicated 24/7 customer support team, comprised of knowledgeable professionals with an average of five years of experience. Founded in 2001 and still independently led, we ensure that when you encounter a checkout issue, you connect directly with an engineer familiar with your setup, rather than being placed in a queue across different time zones.

Web Hosting Provider

Dependable web hosting that truly delivers is built on a foundation of reliable infrastructure. InMotion Hosting takes charge of everything, from the physical servers to the private network, ensuring your website loads swiftly, remains accessible, and can grow without the hassle of moving to a different host. Their shared hosting plans come with a remarkable 99.99% uptime guarantee, utilize NVMe SSD storage, offer complimentary SSL certificates, and provide automated backups on select tiers. Additionally, they incorporate Monarx malware protection and feature unlimited bandwidth. The Pro plan includes WHM access, allowing for up to 4 cPanel accounts and 40 websites, offering agencies and expanding businesses effective multi-site management within a single plan. Every account is supported by a dedicated team of experts available 24/7, who undergo over 280 hours of training before they handle customer inquiries. There are no scripted responses or sales pressure. Founded in 2001 and still independently owned, InMotion Hosting is employee-operated and trusted by more than 170,000 businesses around the globe. When you reach out, you connect directly with an engineer, not a sales representative.

Cloud Hosting
DDOS Protection
Dedicated Hosting
Email Hosting
Managed Hosting
Multiple Datacenter Locations
Private SSL
SSD Storage
Server Backups
Shared Website Hosting
Unlimited Bandwidth Option
VPS
Website Builder

VPS Hosting

VPS Hosting tailored for teams that require consistent performance and clear accountability. InMotion Hosting operates all VPS plans on dedicated hardware and an exclusive network that we manage ourselves, rather than relying on shared public cloud resources. Our plans begin with 4 vCPUs, 8GB of RAM, and 160GB of NVMe SSD storage, with options available to scale up to 16 vCPUs. Each package provides complete root access, a choice between cPanel or self-managed options, complimentary SSL, snapshot capabilities, and a dedicated IP address. For those seeking enhanced support, our Premier Care packages include Advanced Product Support, Monarx malware protection, 300GB of backup storage, and Launch Assist to help you get started. What distinguishes us from standard VPS providers is our team of dedicated engineers, available around the clock. Each engineer undergoes 280 hours of intensive training before handling customer inquiries. With an impressive five-year average support experience, the representative you speak with is likely well-acquainted with your issue. Since 2001, we have remained independent and founder-led, without private equity involvement or outsourced support, ensuring you have a reliable partner by your side.

Access Control / Permissions
FTP
Managed VPS
Multi-Server Management
One-Click Apps
Root Access
SSD Storage
Unmanaged VPS
Upload Custom ISO

Reseller Hosting Service

Introducing a reseller hosting solution designed specifically for agencies and resellers seeking genuine white-label capabilities, rather than simply a rebranded shared hosting plan. InMotion Hosting offers comprehensive WHM access, complete isolation of cPanel for each account, and a private-network infrastructure that we meticulously design and manage from start to finish. Our plans come with features such as private nameservers, account creation ready for billing, customizable resource allocations, complimentary SSL certifications for all client domains, NVMe SSD storage, and automated backup services. Resellers can effortlessly oversee client environments using standard WHM tools, free from platform lock-in, unexpected tier restrictions, and outages caused by neighboring resellers sharing the same hardware. At the heart of our platform is a dedicated support team available 24/7, with each member undergoing 280 hours of training before handling their first support ticket, focusing on resolution rather than upselling. Established in 2001 and led by its founders, we have remained independent for 25 years. When your business relies on a hosting partner that prioritizes your needs, choose the one that has consistently maintained its integrity.

Managed Hosting Service

InMotion Hosting offers managed hosting solutions where the provider owns its infrastructure and employs the staff managing it. They take care of OS updates, enhance security measures, optimize performance, protect against malware, perform automated backups, and provide round-the-clock monitoring for both managed VPS and Dedicated Server services. All managed hosting packages come with cPanel and WHM. By opting for Premier Care bundles, clients gain access to Enhanced Product Support, Monarx proactive security, dedicated backup storage, Launch Assist, and InMotion Solutions to assist with migrations, custom setups, and application optimization. Customers on Premier Care Dedicated plans receive one hour of Solutions time per month at no extra cost. What sets us apart is our support staff, who boast an average tenure of five years, undergo 280 hours of training before handling their first support ticket, and are available 24/7 without relying on scripts. Since 2001, we have been independently owned and founder-led, with no outsourced support, no private equity constraints, and no shifting responsibilities to a third-party cloud provider.

Infrastructure-as-a-Service (IaaS) Provider

Introducing Infrastructure-as-a-Service tailored for teams that require genuine hardware, complete isolation, and comprehensive control over their tech stack. InMotion Hosting provides IaaS solutions from our own data centers located throughout the U.S. East, U.S. West, and Europe, featuring bare metal servers, customizable private cloud options, and a dedicated private network. You can easily provision dedicated servers equipped with Intel Xeon processors, lightning-fast NVMe storage, and 1Gbps unmetered bandwidth. Alternatively, utilize our Enterprise Hosting Solutions to create an OpenStack-based private cloud. Our self-service tools offer convenient features such as IPMI access for dedicated servers, full API capabilities for our cloud platform, and default root access on all products. Enjoy transparent pricing without the added costs of hyperscalers or reseller intermediaries. Founded in 2001 and led by our original team, we pride ourselves on being an independent provider. When you reach out, you’ll speak directly with an engineer who understands the hardware, the network, and routing, as we manage all aspects ourselves. Experience IaaS without the complications of cloud sprawl or unexpected billing surprises.

Analytics / Reporting
Configuration Management
Data Migration
Data Security
Load Balancing
Log Access
Network Monitoring
Performance Monitoring
SLA Monitoring

Email Hosting

Experience professional email hosting with a provider that maintains full control over its servers, network, and deliverability. InMotion Hosting delivers business email services through its own infrastructure, featuring MailChannels integration to ensure messages land reliably in inboxes and are protected from spam and abuse. Our plans offer support for custom domains, along with IMAP and POP access, webmail, calendar functionality, contact management, and email forwarding. Each account comes with ample storage, complimentary SSL certificates for all hostnames, and built-in DKIM, SPF, and DMARC configurations to enhance your sender reputation. You can bundle your email service with web hosting, VPS, or dedicated plans, or choose to run it independently alongside your current site provider. What sets us apart from resellers and aggregators is our round-the-clock access to engineers who are experts in the email stack, eliminating the need to navigate a ticket queue or offshore support. Founded in 2001 and independently operated, we proudly serve over 170,000 customers globally. When timely email delivery is critical for your team, you can rely on the very people who manage the platform to assist you.

Domain Name Registrars

Choose a domain registration service that seamlessly integrates with your hosting, networking, and customer support—all handled by the same provider. InMotion Hosting offers a comprehensive solution, managing your domains in conjunction with your web hosting, VPS, or dedicated server, all under one account with unified billing. You can easily register new domains across popular TLDs, transfer your current domains, manage DNS settings directly, and set up private nameservers as needed. Each hosting plan comes with a free SSL certificate for all your domains, while features like domain privacy, automatic renewal, and bulk management are conveniently accessible through the AMP control panel. But there's more than just the essentials: you have 24/7 support from experienced engineers, each of whom undergoes 280 hours of training before handling their first ticket, with an average tenure of five years in the support team. Since its founding in 2001, the company has remained independent and founder-led. When you face a domain issue that could impact your website's uptime, you can count on reaching a knowledgeable person who can resolve it, rather than being placed in a queue with a reseller that only handles domains.

DNS Service
Domain Parking
Domain Privacy
Email Hosting
Extended Expiration Protection
SSL Certificates
Web Hosting
Website Builder

Dedicated Server Hosting

Our dedicated server solutions are offered by a provider that not only designs and owns its hardware but also manages its network routing throughout the U.S. East, U.S. West, and Europe. This means no intermediaries or additional costs from hyperscalers. The same engineers who set up your server are available to assist you at any hour of the night. Our plans cater to various needs, starting from 4-core Xeon setups to our Elite tier, which includes Dual Xeon processors, 16 cores, 128GB DDR4 RAM, and 2x1.92TB NVMe SSD configured in RAID-1. Each server package comes with 1Gbps unmetered bandwidth, multiple dedicated IP addresses, complimentary server migration, and options for either managed or self-managed service. The Premier Care option enhances your experience with proactive Monarx security, 500GB of backup space, 100 cPanel licenses, and an hour of InMotion Solutions assistance each month. Since our inception in 2001, we have remained founder-led and independent. In the face of widespread CVE events, our dedicated in-house network team promptly addresses any vulnerabilities across our fleet. With InMotion Hosting, you have direct access to the team operating your hardware, available to you 24/7.

24/7 On-site Support
Built-in Backup Drives
DDOS Protection
IMPI Access
Off Server Backups
Root Level
SSD Storage
Uptime SLA

Cloud Hosting Service

Experience cloud hosting without the drawbacks of noisy neighbors, unexpected charges, or reliance on an unreachable hyperscaler. InMotion Cloud offers a tailored private cloud solution built on OpenStack, utilizing our own bare metal infrastructure housed within our proprietary data centers. Launch private cloud environments featuring dedicated computing power, storage, and networking capabilities. Choose from locations on the U.S. East Coast, U.S. West Coast, or in Europe. Adjust your resources seamlessly with straightforward monthly pricing that eliminates surprise fees based on usage. Enjoy complete root access, API integration, customizable networking options, integrated block and object storage, and deployments compatible with Kubernetes. You have the flexibility to utilize your own ISO, operating system, and automation tools. This is private cloud computing as it should be: genuine hardware, true isolation, full control, and no excessive overhead from external platforms. Founded in 2001 and independently operated, our team of engineers is directly available to assist you.

More InMotion Hosting Categories

PCI Compliant Hosting

InMotion Hosting offers PCI-DSS compliance assistance for organizations that process payment card information and are seeking a hosting provider that can work alongside their certification team. While we do not perform customer environment certifications or conduct PCI scans ourselves, our VPS and Dedicated Server offerings are designed to meet PCI-DSS compliance requirements. You can collaborate with your preferred PCI certification team to perform server scans. Afterward, our support staff will assist you in implementing any necessary adjustments according to the scan findings. Our infrastructure is single-tenant, providing root-level access, customizable firewalls, dedicated IP addresses, and direct communication with engineers who can modify the server stack, ensuring a smooth compliance journey. Every account benefits from round-the-clock access to a dedicated support team that prioritizes human interaction and is well-versed in infrastructure, with an average experience of five years. We take pride in our owned hardware and network, holding ourselves accountable for the services we provide. Since our founding in 2001, we have remained independent and founder-led—making us the ideal partner to engage with during auditor inquiries.

NVMe Hosting

Experience lightning-fast NVMe hosting that ensures your content is delivered in mere milliseconds, thanks to our proprietary ownership of storage, servers, and network infrastructure. At InMotion Hosting, we integrate NVMe SSD technology across various service tiers, including shared, VPS, and dedicated hosting, all supported by our meticulously designed and operated private-network infrastructure. NVMe drives significantly outperform traditional SSDs in both data reading and writing speeds, enhancing database performance, application responsiveness, and page loading times for high-traffic websites. With options like 192GB DDR5 ECC RAM, powerful Intel Xeon processors, and unmetered bandwidth ranging from 1Gbps to 10Gbps, we cater to workloads that demand peak performance without compromise on input/output capabilities. Beyond the specifications, you'll benefit from round-the-clock support from our engineering team who manage the platform, as well as 280 hours of pre-Tier 1 training and an impressive average support tenure of five years. As an independent, founder-led company since 2001, we proudly serve over 170,000 customers globally. When speed is essential and reliability is paramount, trust the provider that controls every aspect of its service.

KVM VPS Hosting

KVM VPS Hosting provides genuine hardware-level virtualization, offering dedicated resources, complete kernel access, and eliminating the issues of noisy neighbors. InMotion Hosting operates all KVM VPS on our own bare metal infrastructure and private network, ensuring that you are not relying on shared public cloud resources. Our plans start with 4 vCPUs, 8GB of RAM, and 160GB of NVMe SSD storage, with options scaling up to configurations featuring 16 vCPUs. Each plan comes with full root access, the choice between cPanel or self-management, snapshots, a dedicated IP address, complimentary SSL, and lightning-fast 1Gbps network speeds. For those seeking additional support, our Premier Care bundles include Advanced Product Support, Monarx malware protection, 300GB of backup storage, and personalized Launch Assist for initial setup. With KVM, you have the flexibility to run custom kernels, install various compatible operating systems, and configure your environment to meet your needs. Our dedicated team of engineers is available 24/7, with an average tenure of five years and 280 hours of pre-Tier 1 training. Founded in 2001, we remain an independent company focused on delivering true isolation and exceptional support.

  • Reviewer Name: Robert K.
    Position: Owner
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Support

    Date: Jun 08 2026
    Summary

    I gave them five stars because there is no other hosting company that can do what InMotion Hosting can do.

    Positive

    Inmotion Hosting has the smartest support techs. It really makes a difference when time is important. Alway friendly too.

    Negative

    There is nothing I don't like. There are no cons. That says a lot.

    Read More...
  • Reviewer Name: Alina G.
    Position: Manager
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The VPS was packed with pre-installed software

    Date: Jan 29 2024
    Summary

    InMotion Hosting is a solid choice for businesses and individuals seeking dependable web hosting services.

    Positive

    InMotion Hosting excels with top-notch customer support, fast loading speeds, and reliable uptime. Their user-friendly interface makes managing websites a breeze.

    Negative

    Some plans may be pricier compared to competitors.

    Read More...
  • Reviewer Name: Rick N.
    Position: Technology Director
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Always Available Support Best in Class

    Date: Nov 27 2023
    Summary

    Every time over the last 6 years I've had a problem with one of my websites, InMotion support is available 7x24 to diagnose and fix the issue, even those created by my inadvertent changes to the site. They've restored from backups, rolled back versions. Things that would have taken me time to learn in just minutes.

    Positive

    Sites are always up when we need them. Great 7x24 technical support. Wide range of web and application expertise. Always willing to go the extra mile to make sure we are running at maximum efficiency.

    Negative

    It would be nice if all domains had their own root in the www file system. There is one root domain in the file system and the root files for all other domains are below the main root.

    Read More...
  • Reviewer Name: Kathy O.
    Position: Communications Strategist
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Always There To Help

    Date: Nov 14 2023
    Summary

    Overall, I would highly recommend InMotion to anyone looking for hosting services. The availability 24-7 is on point for our business. We have a small staff and having the InMotion help when we need it is great.

    Positive

    They really work hard to keep everything up and running. I've had phone assistance and also used chat, and it's always been a positive experience. Our website went down and we weren't able to figure out exactly what happened. We suspected a hack but weren't sure. The InMotion guys went above and beyond to help me get everything back online. The assistance with email questions has been very good as well.

    Negative

    There is some variance in how knowledgable the team is, and sometimes there is a long wait in the queue, but they always strive to make your experience as good as possible.

    Read More...
  • Reviewer Name: Rolando S.
    Position: Managing Director
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A Stellar Partnership with InMotion Web Hosting for our Moodle Website

    Date: Nov 13 2023
    Summary

    My 13 years with InMotion Hosting has been nothing short of transformative. The hosting services have seamlessly integrated with Moodle, creating an environment conducive to optimal e-learning. The reliability, speed, and security provided by InMotion have allowed me to focus more on the content and less on the technicalities.

    In an industry where professionalism is key, InMotion Hosting stands out as a paragon of excellence. Their commitment to delivering top-notch hosting services, coupled with a customer-centric approach, has solidified my trust in their platform. InMotion Hosting has not only met but exceeded my expectations, making them the ideal partner for any Moodle-based educational platform.

    I look forward for many more years of outstanding service!

    Positive

    Fast Performance: InMotion's hosting infrastructure has proven to be the driving force behind the performance of my Moodle website. Whether it's uploading resource-heavy course materials or facilitating real-time discussions, the speed and responsiveness have been exceptional. This has translated into a smoother and more engaging learning experience for both students and educators alike.

    Robust Security Measures: In the realm of online education, security is paramount. InMotion's commitment to fortifying their hosting environment against potential threats is evident. The robust security measures in place have safeguarded sensitive student data and confidential course content. With SSL certificates, routine malware scans, and a firewall that's second to none, I can confidently focus on delivering quality education without worrying about cyber threats.

    Unrivaled Customer Support: What truly sets InMotion apart is their unparalleled customer support. The technical support team is not only highly knowledgeable but also remarkably responsive. From addressing minor queries to providing prompt assistance during unexpected technical hiccups, the InMotion support team has been a beacon of professionalism. Their 24/7 availability and commitment to resolving issues swiftly have instilled in me a sense of confidence and peace of mind.

    Negative

    What ever they are doing to provide this great service, they are not sharing with other hosting companies. I wish other hosting companies have the same level of service.

    Read More...
  • Reviewer Name: Charles H.
    Position: Full-Stack Software Developer
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A Decade and a Half of Excellence

    Date: Nov 22 2023
    Summary

    InMotion Hosting isn't just a hosting provider; it's a partner in success. I can wholeheartedly recommend them to anyone seeking top-notch hosting services.

    Positive

    Unwavering reliability, excellent control panel packed with an array of tools and software applications as well as very competitive pricing.

    Negative

    I don't have any suggestions for improvement. The services, support, tools and applications provide everything I need.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Webmaster
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Is the best hosting service who cares in support too

    Date: Nov 24 2023
    Summary

    Is expensive but each detail in the client service is efficient.
    In 10 years, I only experience 3 o 4 times lost connection for a few hours in my servers.

    Positive

    Is the best support that I know.
    Efficient cpanel.
    Can have different servers sellers, VPS, dedicated with a same account and can be administrator in different panels and in independence form.

    Negative

    It's a little expensive but it's the best hosting service that I ever used.

    Read More...
  • Reviewer Name: Esteban B.
    Position: President
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fantastic Services

    Date: Nov 13 2023
    Summary

    It was a very easy to use platform and support is outstanding. Now is the only hosting I'm using as a web hosting and email server.

    Positive

    It is a very sound hosting. Uptime is the best and service is wonderful. I have my web hosting for the principal domains and 4 sub-domains. Email server (I use IMAP) is also in InMotion Hosting with out any problem.

    Negative

    Not have, pricing is good and works 24/7 with out a glitch.

    Read More...
  • Reviewer Name: Morgan K.
    Position: Owner
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very very satisfied with everything

    Date: Nov 13 2023
    Summary

    I am very pleased with the stability of the stack, the technical support I have received, the responsiveness of that support (and the multiple options to get support) and the value received for what I have paid.

    Positive

    The absolute best thing about InMotion Hosting is the tech support. I have a VPS account and while I am fairly technically savvy I'm definitely not a full on network system administrator. Every time I've reached out for support it has been quick and correct on as well as friendly. They offer a lot of services for free as part of the overall stack management.

    Negative

    I haven't found any cons that are worth mentioning. Seriously.

    Read More...
  • Reviewer Name: Mark S.
    Position: Webmaster
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    When Do These Guys Sleep?

    Date: Nov 13 2023
    Summary

    Fantastic service and support. Would not trust my enterprise with anyone else! Highly recommended!

    Positive

    Just like our enterprise, InMotion Hosting is "always on" with awesome response time by clear English speaking support folks,

    Negative

    Some of the comments included with the technical articles should be deleted as they do not add substance to the explanations.

    Read More...
  • Reviewer Name: Bob A.
    Position: Owner
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Smooth, perfect, professional

    Date: Nov 14 2023
    Summary

    I had a website for a while, but have removed that, and my sole use currently is for email services.

    Positive

    I've been with InMotion Hosting for literally more years than I remember... probably something like 20. Support requests have always been handled promptly and effectively, and my domains (now down to one) have never been down or been breached.

    Negative

    Many of the help pages are either dead links or inaccurate/outdated. That is really my only complaint.

    Read More...
  • Reviewer Name: Sarah B.
    Position: Owner
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Absolutely incredible

    Date: Nov 13 2023
    Summary

    I've been extremely happy using InMotion hosting since 2007. I've recommended them to many other people.

    Positive

    I've used InMotion hosting since 2007. I've called in to InMotion a few times each year, and each time, the customer service is incredible. The person who speaks to me always speaks clear English, and always figures out a way to solve my issue, no matter how much time it takes.

    Negative

    I haven't found any cons. This is a great product.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Owner
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    InMotion Hosting for Dedicated Servers

    Date: Nov 13 2023
    Summary

    I plan to keep using InMotion Hosting for my dedicated server now and in the future. I really appreciate their dependability.

    Positive

    I really appreciate the 24/7 chat support and the dependability of my server. The support team is great to consult with when I come across new features and need to learn how to manage them.

    Negative

    Of course it's a bit technical to manage, but I think it keeps getting better all the time.

    Read More...
  • Reviewer Name: Ron F.
    Position: Designer/Administrator
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The Grail

    Date: Nov 15 2023
    Summary

    After a difficult history with several unreliable hosting firms, our experience with InMotion Hosting has been the Holy Grail we have been hoping to find.

    Positive

    1. The product range offers a fit for almost everyone, at a prices that fit comfortably.
    2. The support team is excellent: fast, efficient, professional, caring, knowledgeable, courteous, dedicated problem-solvers.

    Negative

    In 2023 InMotion reduced its live telephone support availability hours. No longer phone available 24/7 means at nights and on weekends getting support by chat or by filing a service ticket to receive an email response. When I'm overseas several time zones away, getting InMotion's fast phone support is now quite limited during daytime hours and must be carefully planned.

    Read More...
  • Reviewer Name: Michael M.
    Position: Consultant & Webmaster
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Accessibility & Expertise

    Date: Nov 13 2023
    Summary

    I get an excellent value for my spend. Their pricing structure may be higher than others, but the level of support makes it a smart spend.

    Positive

    The Tech Support Dept at InMotion Hosting do an excellent job of staying on task and solving tough issues.

    Negative

    The tiered support system can slow progress some.

    Read More...
  • Reviewer Name: Pat C.
    Position: Owner
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Top Notch company

    Date: Nov 15 2023
    Summary

    Of all the tech companies I deal with (and I've dealt with many) InMotion is my number one favorite--and a lot of that is the support staff. Whoever hires that crew and whoever manages them deserves a lot of credit. InMotion may be the best tech recommendation I ever received and I'm happy to pass that recommendation along.

    Positive

    I literally like everything about InMotion. I've been a customer for some 14 years. In that time, I've set up a number of small businesses with sites on their service as well as a number of my own. Everyone is quite happy with them. Their site is easy to navigate, is full featured, well-designed. But what I love the most about them is their support. Best support I've ever experienced. They saved me on a Thanksgiving day when I got in over my head. They really go the extra mile and are always patient. They are truly the foundation that a lot of the work I do sits on, so their reliability is essential.

    Negative

    I've wracked my brain and can't come up with one. I don't think I've ever come away with a bad experience. None of the people/small companies I've ever set up with them has had a single problem or complaint.

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  • Reviewer Name: Angela V.
    Position: Business Ownder
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent up-time and support!

    Date: Nov 14 2023
    Summary

    Excellent uptime and support! I always recommend InMotion Hosting to friends who are looking for a new host.

    Positive

    Uptime has been 100% for at least the past year and most of the time that I have been a customer which has now been so long I don't even remember. The support is premium! I always use their live chat. The wait for the chat is usually about 5 minutes but has been up to about 15 or 20 minutes. Support is very knowledgeable and go above and beyond to help me with WordPress-related issues, renewal, and more. I sometimes feel bad to ask what may seem like dumb questions but support has helped me through it all. Before InMotion Hosting I have used 2 other hosts who were cheaper but not worth the frustration.

    Negative

    I live in Japan, the poor exchange rate is making my hosting service more expensive as the years go on. Of course, not fault to InMotion Hosting :)

    Read More...
  • Reviewer Name: Kirsten V.
    Position: IT
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very User Friendly and Excellent Tech!

    Date: Nov 13 2023
    Summary

    Overall, InMotion has been so much easier to use and maintain our website and whenever there has been a problem, Tech support has been so friendly and helpful. I really like the software options and our website is always working smoothly.

    Positive

    I love the various interfaces for web design and web porting was super smooth. Tech support has always been excellent and super helpful.

    Negative

    Having to learn more about SEO, etc, however this is also a Pro.

    Read More...
  • Reviewer Name: Cleo F.
    Position: Owner/Designer
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    One of the best

    Date: Nov 13 2023
    Summary

    My overall experience has been stellar. The only downside is I wish I would have found them sooner. Great work InMotion Hosting and keep up the great service.

    Positive

    There are so many things I like about InMotion Hosting. One is how great their customer service is. Each time I reach out via chat, it has been successful whether it was a problem or a question. They are very through and work hard to gather a solution. I also like the price, great pricing and I have dealt with other companies and InMotion Hosting's pricing is very competitive. Structure of dashboard is easy to use and intuitive, easy to learn and navigate. The options for website building another large pro. You can not go wrong working with this company. I will continue for as long as I am in business.

    Negative

    It was difficult to come up with something I didn't like. One thing I could think of is adding more templates for website building and maybe a video on website building. But that's all I could think of.

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  • Reviewer Name: A Verified Reviewer
    Position: Website Designer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    InMotion People Are The Difference!

    Updated: Nov 13 2023
    Summary

    I build websites. So, I choose InMotion Hosting for well-price, stable client website hosting. The friendly, smart support people are awesome.
    InMotion Hosting's uptime, service and documentation are solid, so I rarely need support. But when I do, it’s just a call or click away!

    I’d highly recommend InMotion Hosting to anyone — except one of my competitors!

    Positive

    InMotion Hosting offers a wide array of hosting plans. I manage several different types of them for my clients including two VPS accounts.

    Their technology is solid. But the backbone of the company is phone and chat support with friendly and experienced U.S.-based representatives.

    I rarely need support. But when I do it good to know it’s just a call or click away!

    Negative

    Call times can be long depending on the day and time, but the callback option means I can work while I wait without being tortured by an endless loop of tedious on-hold music.

    Read More...
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