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What is InMotion Hosting?

InMotion Hosting is a performance-first infrastructure provider trusted by agencies, digital teams, and growing businesses since 2001. With more than 170,000 customers worldwide, we design, own, and operate our own hardware, network, and data centers. No resellers, no third-party cloud dependencies, no abstraction between your business and the people responsible for keeping it online.

For business owners and digital teams, that distinction is practical, not just technical. It means faster resolution when something goes wrong, predictable performance under traffic pressure, and an infrastructure partner with direct accountability for your environment.

Every support interaction is handled by trained technical staff, available 24/7. No scripts, no bots, no offshore deflection. We are founder-led, privately held, and not backed by private equity. That independence lets us prioritize long-term partnerships over short-term growth metrics, and invest in the infrastructure and people that make those partnerships work.

Products and Services:
- Web Hosting (Shared, WordPress, cPanel)
- Managed VPS Hosting
- Dedicated Servers
- Reseller Hosting with WHMCS
- Managed Hosting Services
- Large Server Deployments
- Domain Services and Business Email
- Professional Website Services

Your website is a business asset. The infrastructure and team behind it should be held to that standard. InMotion Hosting gives you the performance, transparency, and human accountability that commodity providers are not structured to deliver.

Pricing

Price Starts At:
$14.99 per month
Price Overview:
Pricing varies by plan and term length. Contact Sales for a custom quote.
Free Version:
Free Version available.

Screenshots and Video

Company Facts

Company Name:
InMotion Hosting
Date Founded:
2001
Company Location:
United States
Company Website:
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Product Details

Deployment
SaaS
Linux
Training Options
Documentation Hub
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

InMotion Hosting Categories and Features

eCommerce Hosting Provider

Our eCommerce hosting is optimized for critical moments that impact your sales: high traffic periods, rapid page loading times, secure checkout processes, and reliable uptime when every click counts. InMotion Hosting utilizes dedicated bare-metal servers and our proprietary private network, ensuring consistent performance even during peak loads. Our hosting plans are compatible with popular platforms such as WooCommerce, PrestaShop, Magento, OpenCart, and even custom-built stores. Features include NVMe SSD storage, complimentary SSL certificates for all domains, automated backups, Monarx malware protection, and a promise of 99.99% uptime. As your business expands, you can seamlessly transition from a Pro shared plan to managed VPS or dedicated hosting, eliminating the need for replatforming or migration downtime. Supporting your store is our dedicated 24/7 customer support team, comprised of knowledgeable professionals with an average of five years of experience. Founded in 2001 and still independently led, we ensure that when you encounter a checkout issue, you connect directly with an engineer familiar with your setup, rather than being placed in a queue across different time zones.

Web Hosting Provider

Dependable web hosting that truly delivers is built on a foundation of reliable infrastructure. InMotion Hosting takes charge of everything, from the physical servers to the private network, ensuring your website loads swiftly, remains accessible, and can grow without the hassle of moving to a different host. Their shared hosting plans come with a remarkable 99.99% uptime guarantee, utilize NVMe SSD storage, offer complimentary SSL certificates, and provide automated backups on select tiers. Additionally, they incorporate Monarx malware protection and feature unlimited bandwidth. The Pro plan includes WHM access, allowing for up to 4 cPanel accounts and 40 websites, offering agencies and expanding businesses effective multi-site management within a single plan. Every account is supported by a dedicated team of experts available 24/7, who undergo over 280 hours of training before they handle customer inquiries. There are no scripted responses or sales pressure. Founded in 2001 and still independently owned, InMotion Hosting is employee-operated and trusted by more than 170,000 businesses around the globe. When you reach out, you connect directly with an engineer, not a sales representative.

Cloud Hosting
DDOS Protection
Dedicated Hosting
Email Hosting
Managed Hosting
Multiple Datacenter Locations
Private SSL
SSD Storage
Server Backups
Shared Website Hosting
Unlimited Bandwidth Option
VPS
Website Builder

VPS Hosting

VPS Hosting tailored for teams that require consistent performance and clear accountability. InMotion Hosting operates all VPS plans on dedicated hardware and an exclusive network that we manage ourselves, rather than relying on shared public cloud resources. Our plans begin with 4 vCPUs, 8GB of RAM, and 160GB of NVMe SSD storage, with options available to scale up to 16 vCPUs. Each package provides complete root access, a choice between cPanel or self-managed options, complimentary SSL, snapshot capabilities, and a dedicated IP address. For those seeking enhanced support, our Premier Care packages include Advanced Product Support, Monarx malware protection, 300GB of backup storage, and Launch Assist to help you get started. What distinguishes us from standard VPS providers is our team of dedicated engineers, available around the clock. Each engineer undergoes 280 hours of intensive training before handling customer inquiries. With an impressive five-year average support experience, the representative you speak with is likely well-acquainted with your issue. Since 2001, we have remained independent and founder-led, without private equity involvement or outsourced support, ensuring you have a reliable partner by your side.

Access Control / Permissions
FTP
Managed VPS
Multi-Server Management
One-Click Apps
Root Access
SSD Storage
Unmanaged VPS
Upload Custom ISO

Reseller Hosting Service

Introducing a reseller hosting solution designed specifically for agencies and resellers seeking genuine white-label capabilities, rather than simply a rebranded shared hosting plan. InMotion Hosting offers comprehensive WHM access, complete isolation of cPanel for each account, and a private-network infrastructure that we meticulously design and manage from start to finish. Our plans come with features such as private nameservers, account creation ready for billing, customizable resource allocations, complimentary SSL certifications for all client domains, NVMe SSD storage, and automated backup services. Resellers can effortlessly oversee client environments using standard WHM tools, free from platform lock-in, unexpected tier restrictions, and outages caused by neighboring resellers sharing the same hardware. At the heart of our platform is a dedicated support team available 24/7, with each member undergoing 280 hours of training before handling their first support ticket, focusing on resolution rather than upselling. Established in 2001 and led by its founders, we have remained independent for 25 years. When your business relies on a hosting partner that prioritizes your needs, choose the one that has consistently maintained its integrity.

Managed Hosting Service

InMotion Hosting offers managed hosting solutions where the provider owns its infrastructure and employs the staff managing it. They take care of OS updates, enhance security measures, optimize performance, protect against malware, perform automated backups, and provide round-the-clock monitoring for both managed VPS and Dedicated Server services. All managed hosting packages come with cPanel and WHM. By opting for Premier Care bundles, clients gain access to Enhanced Product Support, Monarx proactive security, dedicated backup storage, Launch Assist, and InMotion Solutions to assist with migrations, custom setups, and application optimization. Customers on Premier Care Dedicated plans receive one hour of Solutions time per month at no extra cost. What sets us apart is our support staff, who boast an average tenure of five years, undergo 280 hours of training before handling their first support ticket, and are available 24/7 without relying on scripts. Since 2001, we have been independently owned and founder-led, with no outsourced support, no private equity constraints, and no shifting responsibilities to a third-party cloud provider.

Infrastructure-as-a-Service (IaaS) Provider

Introducing Infrastructure-as-a-Service tailored for teams that require genuine hardware, complete isolation, and comprehensive control over their tech stack. InMotion Hosting provides IaaS solutions from our own data centers located throughout the U.S. East, U.S. West, and Europe, featuring bare metal servers, customizable private cloud options, and a dedicated private network. You can easily provision dedicated servers equipped with Intel Xeon processors, lightning-fast NVMe storage, and 1Gbps unmetered bandwidth. Alternatively, utilize our Enterprise Hosting Solutions to create an OpenStack-based private cloud. Our self-service tools offer convenient features such as IPMI access for dedicated servers, full API capabilities for our cloud platform, and default root access on all products. Enjoy transparent pricing without the added costs of hyperscalers or reseller intermediaries. Founded in 2001 and led by our original team, we pride ourselves on being an independent provider. When you reach out, you’ll speak directly with an engineer who understands the hardware, the network, and routing, as we manage all aspects ourselves. Experience IaaS without the complications of cloud sprawl or unexpected billing surprises.

Analytics / Reporting
Configuration Management
Data Migration
Data Security
Load Balancing
Log Access
Network Monitoring
Performance Monitoring
SLA Monitoring

Email Hosting

Experience professional email hosting with a provider that maintains full control over its servers, network, and deliverability. InMotion Hosting delivers business email services through its own infrastructure, featuring MailChannels integration to ensure messages land reliably in inboxes and are protected from spam and abuse. Our plans offer support for custom domains, along with IMAP and POP access, webmail, calendar functionality, contact management, and email forwarding. Each account comes with ample storage, complimentary SSL certificates for all hostnames, and built-in DKIM, SPF, and DMARC configurations to enhance your sender reputation. You can bundle your email service with web hosting, VPS, or dedicated plans, or choose to run it independently alongside your current site provider. What sets us apart from resellers and aggregators is our round-the-clock access to engineers who are experts in the email stack, eliminating the need to navigate a ticket queue or offshore support. Founded in 2001 and independently operated, we proudly serve over 170,000 customers globally. When timely email delivery is critical for your team, you can rely on the very people who manage the platform to assist you.

Domain Name Registrars

Choose a domain registration service that seamlessly integrates with your hosting, networking, and customer support—all handled by the same provider. InMotion Hosting offers a comprehensive solution, managing your domains in conjunction with your web hosting, VPS, or dedicated server, all under one account with unified billing. You can easily register new domains across popular TLDs, transfer your current domains, manage DNS settings directly, and set up private nameservers as needed. Each hosting plan comes with a free SSL certificate for all your domains, while features like domain privacy, automatic renewal, and bulk management are conveniently accessible through the AMP control panel. But there's more than just the essentials: you have 24/7 support from experienced engineers, each of whom undergoes 280 hours of training before handling their first ticket, with an average tenure of five years in the support team. Since its founding in 2001, the company has remained independent and founder-led. When you face a domain issue that could impact your website's uptime, you can count on reaching a knowledgeable person who can resolve it, rather than being placed in a queue with a reseller that only handles domains.

DNS Service
Domain Parking
Domain Privacy
Email Hosting
Extended Expiration Protection
SSL Certificates
Web Hosting
Website Builder

Dedicated Server Hosting

Our dedicated server solutions are offered by a provider that not only designs and owns its hardware but also manages its network routing throughout the U.S. East, U.S. West, and Europe. This means no intermediaries or additional costs from hyperscalers. The same engineers who set up your server are available to assist you at any hour of the night. Our plans cater to various needs, starting from 4-core Xeon setups to our Elite tier, which includes Dual Xeon processors, 16 cores, 128GB DDR4 RAM, and 2x1.92TB NVMe SSD configured in RAID-1. Each server package comes with 1Gbps unmetered bandwidth, multiple dedicated IP addresses, complimentary server migration, and options for either managed or self-managed service. The Premier Care option enhances your experience with proactive Monarx security, 500GB of backup space, 100 cPanel licenses, and an hour of InMotion Solutions assistance each month. Since our inception in 2001, we have remained founder-led and independent. In the face of widespread CVE events, our dedicated in-house network team promptly addresses any vulnerabilities across our fleet. With InMotion Hosting, you have direct access to the team operating your hardware, available to you 24/7.

24/7 On-site Support
Built-in Backup Drives
DDOS Protection
IMPI Access
Off Server Backups
Root Level
SSD Storage
Uptime SLA

Cloud Hosting Service

Experience cloud hosting without the drawbacks of noisy neighbors, unexpected charges, or reliance on an unreachable hyperscaler. InMotion Cloud offers a tailored private cloud solution built on OpenStack, utilizing our own bare metal infrastructure housed within our proprietary data centers. Launch private cloud environments featuring dedicated computing power, storage, and networking capabilities. Choose from locations on the U.S. East Coast, U.S. West Coast, or in Europe. Adjust your resources seamlessly with straightforward monthly pricing that eliminates surprise fees based on usage. Enjoy complete root access, API integration, customizable networking options, integrated block and object storage, and deployments compatible with Kubernetes. You have the flexibility to utilize your own ISO, operating system, and automation tools. This is private cloud computing as it should be: genuine hardware, true isolation, full control, and no excessive overhead from external platforms. Founded in 2001 and independently operated, our team of engineers is directly available to assist you.

More InMotion Hosting Categories

PCI Compliant Hosting

InMotion Hosting offers PCI-DSS compliance assistance for organizations that process payment card information and are seeking a hosting provider that can work alongside their certification team. While we do not perform customer environment certifications or conduct PCI scans ourselves, our VPS and Dedicated Server offerings are designed to meet PCI-DSS compliance requirements. You can collaborate with your preferred PCI certification team to perform server scans. Afterward, our support staff will assist you in implementing any necessary adjustments according to the scan findings. Our infrastructure is single-tenant, providing root-level access, customizable firewalls, dedicated IP addresses, and direct communication with engineers who can modify the server stack, ensuring a smooth compliance journey. Every account benefits from round-the-clock access to a dedicated support team that prioritizes human interaction and is well-versed in infrastructure, with an average experience of five years. We take pride in our owned hardware and network, holding ourselves accountable for the services we provide. Since our founding in 2001, we have remained independent and founder-led—making us the ideal partner to engage with during auditor inquiries.

NVMe Hosting

Experience lightning-fast NVMe hosting that ensures your content is delivered in mere milliseconds, thanks to our proprietary ownership of storage, servers, and network infrastructure. At InMotion Hosting, we integrate NVMe SSD technology across various service tiers, including shared, VPS, and dedicated hosting, all supported by our meticulously designed and operated private-network infrastructure. NVMe drives significantly outperform traditional SSDs in both data reading and writing speeds, enhancing database performance, application responsiveness, and page loading times for high-traffic websites. With options like 192GB DDR5 ECC RAM, powerful Intel Xeon processors, and unmetered bandwidth ranging from 1Gbps to 10Gbps, we cater to workloads that demand peak performance without compromise on input/output capabilities. Beyond the specifications, you'll benefit from round-the-clock support from our engineering team who manage the platform, as well as 280 hours of pre-Tier 1 training and an impressive average support tenure of five years. As an independent, founder-led company since 2001, we proudly serve over 170,000 customers globally. When speed is essential and reliability is paramount, trust the provider that controls every aspect of its service.

KVM VPS Hosting

KVM VPS Hosting provides genuine hardware-level virtualization, offering dedicated resources, complete kernel access, and eliminating the issues of noisy neighbors. InMotion Hosting operates all KVM VPS on our own bare metal infrastructure and private network, ensuring that you are not relying on shared public cloud resources. Our plans start with 4 vCPUs, 8GB of RAM, and 160GB of NVMe SSD storage, with options scaling up to configurations featuring 16 vCPUs. Each plan comes with full root access, the choice between cPanel or self-management, snapshots, a dedicated IP address, complimentary SSL, and lightning-fast 1Gbps network speeds. For those seeking additional support, our Premier Care bundles include Advanced Product Support, Monarx malware protection, 300GB of backup storage, and personalized Launch Assist for initial setup. With KVM, you have the flexibility to run custom kernels, install various compatible operating systems, and configure your environment to meet your needs. Our dedicated team of engineers is available 24/7, with an average tenure of five years and 280 hours of pre-Tier 1 training. Founded in 2001, we remain an independent company focused on delivering true isolation and exceptional support.

  • Reviewer Name: A Verified Reviewer
    Position: Manager
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Mostly Good Experience

    Date: Nov 14 2023
    Summary

    Overall its been a positive experience but just wish there was more flexibility in their renewal program. Several times I contacted to try and negotiate what was a market rate, they insisted on a renewal price way above the initial price and above the market for similar services.

    Positive

    USA based support and easy to contact.
    Support is very helpful and goes out of their way to help.
    Speed for VPN is good.
    Good online database of FQA and knowledge.
    Uses C-Panel.

    Negative

    Moved to a ticket only system so cannot call.
    Renewal rates are way above initial rates and higher than competition.
    Unwilling to negotiate on renewal prices.

    Read More...
  • Reviewer Name: Henry W.
    Position: Managing Director
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent product service for many years

    Date: Nov 27 2023
    Summary

    Excellent service I would only repeat it works well, reliable, low cost and many options should I wish to do more.

    Positive

    UP time is virtually 100% the very few times I had issues or questions, they were promptly and satisfactory solved.
    The fact their cost are low is another plus, is it not?

    Negative

    Nothing at the moment comes to mind as a negative.

    Read More...
  • Reviewer Name: Laura R.
    Position: Directoe
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fugettabout-it good!!

    Date: Nov 15 2023
    Summary

    In Motion hosting does such a great job that I don’t even think about them until a renewal notice comes in! Thank you!

    Positive

    It always works!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Negative

    Complicated interface. Cpanel and Amp are confusing.

    Read More...
  • Reviewer Name: Mohamed Z.
    Position: Web Developer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Servers and Excellent Support

    Date: Nov 14 2023
    Summary

    InMotion Hosting delivers reliable performance and dependable customer support. However, it would greatly benefit from expanding its storage options and considering more competitive pricing to better cater to a wider range of users' needs

    Positive

    InMotion Hosting provides excellent uptime, ensuring that my website remains accessible to visitors consistently. Their customer support is highly responsive and knowledgeable, offering timely assistance whenever needed. Additionally, their user interface is intuitive and easy to navigate

    Negative

    One drawback is the limited storage options offered by InMotion Hosting, especially for larger websites or businesses requiring extensive data storage. Furthermore, while the service quality is commendable, the pricing might be slightly higher compared to some competitors in the market

    Read More...
  • Reviewer Name: A T.
    Position: IT Consultant
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    To-go for savvy, on-the-go web devs

    Date: Nov 17 2023
    Summary

    Very helpful reps, service is always up, secure, and easy to use for newbies. All the needs are on here so no need to worry about setting up sites.

    Positive

    Hosting's amp is practical, very easy to use. Offers are great for non-profits. Most of all, tech support is very responsive. Chat and emails are very well responded to, especially if there are issues. Among other hosts we use, InMotion Hosting is our top 1.

    Negative

    A bit pricey, especially after the initial offers but has to be manageable eventually if planned out the sustainability after the three-year initial purchase.

    Read More...
  • Reviewer Name: John P.
    Position: President
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Pritchett Cartoons

    Date: Nov 13 2023
    Summary

    After having nightmarish experiences with web hosting companies, I found InMotion Hosting. I called the tech support phone number listed on the website and a real person answered the phone. I hadn't yet signed up but being able to talk to a real support person was key in my decision to subscribe.

    Positive

    After having nightmarish experiences with web hosting companies, I found InMotion Hosting. I called the tech support phone number listed on the website and a real person answered the phone. I hadn't yet signed up but being able to talk to a real support person was key in my decision to subscribe.

    Negative

    I wish InMotion Hosting was also a domain registrar. Otherwise, it's all good.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Founder
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The only hosting provider you need

    Date: Nov 13 2023
    Summary

    Overall, hosting is something you just want to work without headaches. Almost a set and forget type thing. InMotion Hosting provides this - and when you do need them, most importantly, they are there to help and there to help quickly. No task seems too big or too small and no effort is too great to make sure you get a great outcome.

    Positive

    The stand out feature of InMotion Hosting must be their support. Their technical assistance team is second to none. On the odd occasion something isn't quite working, support is there to fix the issue and provide guidance for future reference. Their ability to understand your needs is so good. This good be for when you want to upgrade or downgrade products or when you need them to understand the issues (which are usually user issues) that are being faced - and rectify these quickly and without fuss.
    I you want comfort that you'll be looked after and have support and assistance when you need it - InMotion Hosting is your provider.

    Negative

    Not a lot of cons can be thought of. I have really only had good experiences on all fronts - which is very unusual for businesses today!

    Read More...
  • Reviewer Name: Jimmy A.
    Position: Small Business Owner
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent Product, Better Service

    Date: Nov 13 2023
    Summary

    I was using two competitor's products for 18 years, and now with InMotion since 2016. It's a night and day difference on every level.

    Positive

    Hosting and e-mail are excellent, the cost is reasonable, customer service is U. S. based and excellent.

    Negative

    Since the pandemic, customer service is no longer 24 hours.

    Read More...
  • Reviewer Name: James W.
    Position: General dentist
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent Service

    Date: Nov 15 2023
    Summary

    Refreshingly friendly and competent. I do not have the time or inclination to become a computer expert. InMotion's service is outstanding. Quick, friendly, personal service over the phone anytime day or night for as long as it takes to solve a problem.

    Positive

    I do not have the time or inclination to become a computer expert. InMotion's service is outstanding. Quick, friendly, personal service over the phone anytime day or night for as long as it takes to solve a problem.

    Negative

    What's not to like? do not have 18 more characters to add.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Salesforce Administrator/Development
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Hosting Company - period!

    Date: Nov 13 2023
    Summary

    I've been using InMotion Hosting company for about 8 years or so now and they have never failed on me. The company I work for uses InMotion as a third-party hosting provider. I have recommended InMotion to several people including my wife, her business partners, friends of mine.. I actually should get a referral commission from InMotion :D --- Review title says it all: best hosting company out there. Highly recommended!

    Positive

    Their tech support is superb! Not only they're all knowledgeable but also their response time is super fast. 99% of the time I contact them via Support Chat, and I get things resolved very quick. Servers up-time is pretty much 100%. Prices are just right.

    Negative

    None that I can think of.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: CEO
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The BEST provider!

    Date: Nov 15 2023
    Summary

    Excellent. No complaints of any sort at all. InMotion Hosting is the absolute best provider among a few I've dealt with over the last 20 years. Bar none!

    Positive

    The service by InMotion Hosting is great both through the live and the chat support. I recommend this company highly.

    Negative

    They decided to forego the 24-hour live service and not offer it on weekends either. We weren't even informed of it, whereas I think we should've been sent an email about it. Not even one word. I hope the upper management changes its policy and informs customers about such important matters. Having said that, I am still very grateful for the great service they've been able to provide. They go above and beyond the call of duty to help and fix things. Their support staff are competent and knowledgeable. Overall, I couldn't be happier. :)

    Read More...
  • Reviewer Name: Ian A.
    Position: Sole Trader
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Reliable and feature packed hosting at great prices

    Date: Nov 13 2023
    Summary

    Peaceful, stress-free, effective hosting at great prices.
    East to setup and use. Clear and efficient user interface.
    Always reliable.

    Positive

    Easy to use, simple to setup different features such as emails and domain names. Many different hosting options available.
    I have never had a problem, difficulty or data loss over many years.
    Their prices are very competitive for a very professional service.
    I recently contacted them about a switch in hosting type, was answered the same day, and I didn't even notice the switch initially.

    Negative

    I've used many hosts in years past and have usually moved after the first year.
    I've been with InMotion more than five years and see no likelihood of change

    Read More...
  • Reviewer Name: Lloyd M.
    Position: Owner
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Always there!! InMotion Hosting is always there - hiding in the bushes, ready to jump in the midst of any problem, to find a solution.

    Updated: Nov 14 2023
    Summary

    I have had a great relationship with InMotion Hosting - But when I have a problem (rarely) they are always right there with an answer. Whether it was when I changed one of my websites to WP - they were quick to help - They always had an answer for any problem.. When I wanted to sell my book online, they figured how to do that.

    They were always quick to find a solution. When Dreamweaver, stopped supporting one of my sites, - InMotion Hosting came up with a solution. They are the BEST! what else do I need to say?

    Positive

    Everything about InMotion Hosting - I believe I have been with them about 20 YEARS!! They have never failed!!!
    Wait times -?? I rarely need to fix anything - so I'm not sure - but it always seems quick.

    Did I mention "Native English " instead of English as a second language

    Negative

    The only possible negative: I have so few problems that when I do find one, it takes me longer to get up to speed (since I haven't gone through the "mistake steps" recently.

    Read More...
  • Reviewer Name: Ian M.
    Position: President
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Long time customer

    Date: Nov 13 2023
    Summary

    We have been with InMotion Hosting for nearly a decade. The tech support is top tier and super helpful.

    Positive

    Great up time, customer support is really helpful, and thoughtful team about our business needs. I have yet to walk away frustrated from an interaction with them.

    Negative

    Navigating the site can take a bit to get used to, but once you get it there is a ton of good info and access to get things done.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Principal
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    InMotion Hosting Puts the Customer First

    Date: Nov 14 2023
    Summary

    I am very pleased with InMotion Hosting and wish the company continued success so I can continue to thrive with my business.

    Positive

    I use technology often, but I am a content provider, not a techie. As I see it, technology and my car are one and the same. I require both to live my life and conduct business, but I have limited knowledge of what's under the hood. Reliability and outstanding service are why I choose InMotion Hosting to host multiple websites for my clients and my communication needs. The service people at InMotion Hosting are phenomenal. For close to two decades, I have called upon the company's technical support team for assistance and have consistently encountered individuals who are attentive, courteous, competent, and kind. In an era where too many businesses are turning to robots and AI to interact with customers, it is wonderful to talk with another human being and get the service I need -- and sometimes service I didn't know I needed. I will continue to be with InMotion Hosting because they operate with the knowledge that business begins and ends with people.

    Negative

    This is not really a con, but I hope InMotion Hosting will continue to develop learning guides and videos that explain various components and operations for customers, like me, who are not tech-savvy.

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  • Reviewer Name: Cynthia R.
    Position: Author
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
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    Highly recommen InMotion Hosting!

    Date: Nov 13 2023
    Summary

    Being an author, I prefer to focus on writing books and information on my site to website design. InMotion Hosting allows me to do that while still having very nice, professional websites. Their free subdomains have allowed me to add many additional features without any extra cost, too. Whenever I have had issues, tech support was super fast with either fixing the problem (the usual scenario) or telling me what I needed to do to fix it.

    I am very pleased with InMotion Hosting and plan to remain a customer for a long time! I highly recommend them to anyone looking for a reliable web host with easy to use website creation abilities.

    Positive

    InMotion makes it possible to create an attractive website, even for those with no experience. They offer a great selection of features. Tech support is fast, thorough and very helpful. I've used them many times and their help has been invaluable! My sites are rarely down, and when they are, they come back online quickly.

    Negative

    InMotion is a little expensive (not too terrible though, and I wish they offered other payment options like every six months.

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  • Reviewer Name: Elenor S.
    Position: Owner
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
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    Would you Recommend to Others?
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    I've been with InMotion Hosting for 10? 12? years? (What more reccie do you need?)

    Date: Nov 13 2023
    Summary

    Long years ago, I vaguely remembering doing some pretty deep research before finding a new host. That research paid off (hence my pleasure at providing a good review)!

    I'd describe InMotion Hosting as EXACTLY what a host should be: NOT there when I don't need them; so no fuss, no problems. Other than updating my credit card when they change the date/secret code... I pretty much don't have to think of my hosting AT ALL!!

    Positive

    Smooth sailing! On the VERY rare (like maybe twice a year, if that?) occasions when I have a question or problem, tech or billing support is very quickly available -- and always helpful. Recently upgraded my account(s) to the VPS (virtual personal server, is it?), which process seemed a bit complicated to the non-techie in me -- but the various folks who helped and did things to get my sites TRFed over were great. Very happy with the VPS now too!

    Can't remember any 'glitches' or site/page disappearances off the web; one of the best things is I do NOT need to think or worry about IMH: they're just humming along and doing what I pay them to do! I have two personal sites and a (manufacturing) business site. I don't use most of the multitude of 'things' offered... don't sell on line, don't even use the blog function. (I had a blog for the biz a few year sago; may get back to it someday, if I get more time.)

    Negative

    Can't really think of any. Sometimes it can be a little hard to find stuff on the site (cause there is SO MUCH info there) -- but part of that is me not knowing quite what to CALL something I want to ask about! I don't speak techie very well!!

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  • Reviewer Name: Richard P.
    Position: Senior Consultant and Administrator
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
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    Would you Recommend to Others?
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    Outstanding Hosting for a Small Business

    Date: Nov 15 2023
    Summary

    InMotion Hosting has been a dream to work with. Their product and support are outstanding. Working with their team is always a great experience. They have solved every issue I have encountered and, at times, I believe they have provided me service beyond what is within their scope to provide. I am greatly appreciative of everything they have done to keep my systems up and running. I have been with Inmotion for many years now and, even though I have looked at pricing with competitors, I still remain with InMotion Hosting because they have provided me the best service I have ever had. Outside of maintenance I haven't really had any outage issues so they seem to maintain a hardened service on the back-end.

    Positive

    Outstanding service and an easy to use interface that makes it simple and fast to support my systems. It is easy to navigate to where I need to go and I am able to access it on all of my devices. InMotion Hosting provides all the features I need to run my systems effectively and efficiently so I am very happy with their service.

    Negative

    InMotion Hosting is always responsive so I really don't have any cons. They have solved any issues I have ever had.

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  • Reviewer Name: Andrew A.
    Position: Admin
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Server Solution for Wordpress Users

    Date: Nov 13 2023
    Summary

    Best decision we made. Will likely continue to renew. Will continue to be a loyal customer. Selecting IM is a great choice!

    Positive

    We have tried multiple servers in the past. The customer service team is awesome! They support Wordpress very well. They communicate updates or issues via email. Phone and chat support are the best!

    Negative

    We have been using InMotion for hosting for over 2 years, no issues.

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  • Reviewer Name: James L.
    Position: President
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent Reliability and customer service

    Date: Nov 13 2023
    Summary

    InMotion hosting provides excellent service and system reliability. They are quick to answer my questions and resolve any issues. I'm a one person business, so some of the website tools are foreign to me.

    Positive

    InMotion has provided excellent reliability and customer service. It has been easy to contact them with questions and they are quickly answered or resolved any issue I may have had.

    Negative

    I occasionally received spam from someone appearing to be InMotion Hosting. I wish they would not send out any messages without a message on their website where we can very the veracity of the email.

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