WaitWell
WaitWell is built to reduce wait times and service friction in high-volume environments. The platform enables organizations to coordinate appointments and walk-in traffic through a secure, scalable system. Customers can engage through QR codes, SMS, web links, kiosks, or by chatting with Waillo, an AI agent native to WaitWell that answers questions in natural language, explains available services, and routes customers into the correct line or appointment path. Customers receive live queue updates and AI-powered wait time forecasts that set clear expectations before arrival.
WaitWell includes strong real-time reporting and operational visibility. Waillo Insights builds on this foundation by enabling managers to ask plain-language questions of their data, helping them identify trends, uncover bottlenecks, and refine staffing decisions. With integrated payments, an extensive API library, and HIPAA and SOC 2 compliance, WaitWell provides a flexible foundation for efficient, reliable service delivery across one or many locations.
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Service Center
Office Ally's Service Center is relied upon by over 80,000 healthcare practitioners and service organizations to effectively manage their revenue cycles. The platform offers functionality for verifying patient eligibility and benefits, as well as the ability to submit, amend, and monitor claims statuses online while also facilitating the reception of remittance advice. By supporting standard ANSI formats, data entry, and pipe-delimited formats, Service Center significantly enhances administrative efficiency and optimizes workflows for healthcare providers. Furthermore, this comprehensive tool empowers organizations to focus more on patient care by reducing the time spent on administrative duties.
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EmployerEngage
Streamline the management of employee benefits through an all-in-one dashboard and reporting tool that enables tailored visualizations for monitoring enrollment trends. Effortlessly manage passive renewals for forthcoming enrollment cycles, allowing for quick renewals of employee benefits, whether integrating them into a new plan or extending last year's selections. Take control of coverage management by conducting vital enrollment upkeep, like modifying demographic information, adding or removing dependents, and updating plans due to significant life events. Simplify the onboarding process for new employees by granting them online access to enroll in their benefits without hassle. Provide robust support for employees as they navigate the enrollment process, ensuring that it runs smoothly and efficiently. Keep track of premiums, billing, payments, and remittance files while preserving comprehensive audit trails of all operational actions. Approve transactions based on a customizable review workflow, while also meeting IRS ACA reporting obligations by producing the required 1094 and 1095 forms for compliance purposes. Furthermore, this system enhances the overall management of employee benefits, fostering improved efficiency and employee satisfaction, ultimately contributing to a more engaged workforce.
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1099-Etc
Filing year-end documents has become remarkably easy! The W-2/1099 Forms Filer quickly produces W-2s, various types of 1099s, and a range of other critical documents needed for year-end payroll tasks. For tax years starting in 2020, this software additionally accommodates the 1099-NEC form. Moreover, the W-2/1099 Forms Filer is essential for the efficient use of other modules. Advanced Micro Solutions also provides the Affordable Care Act Filer for 1099-etc, which simplifies the ACA reporting process and helps you conserve both time and money. This ACA Filer is built to assist in adhering to Affordable Care Act regulations, automatically filling out Form 1095-B, Form 1095-C, and their related 1094 transmittal forms for your ease, and it allows printing either on pre-printed forms or blank paper (the Software Generated Forms module is necessary) for mailing. Additionally, the package includes the capability for electronic submission of ACA Form 1095-B and Form 1095-C, making the filing process as smooth as possible, thereby enhancing your overall efficiency. This streamlined approach not only minimizes errors but also keeps you compliant with ever-evolving regulations.
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