What is AIssist.io?

Aissist.io is a Hybrid AI Workforce that uses Digital Agents to complete full workflows from beginning to end. Instead of producing suggestions or drafts, Aissist takes action within your existing tools.

Digital Agents tag conversations, respond to customers, follow up, update records, escalate issues to the right person and document the final outcome. The workload your team normally performs is now handled automatically.

Companies use Aissist to scale operations without increasing headcount. Customers report 83% automation, 2x performance at 50% cost, and a 4.8+ CSAT rating when Digital Agents handle repetitive tasks.
Aissist enables teams to protect margins, speed up response times and turn operations into a growth driver instead of a cost center.

Aissist learns from your knowledge base, training material and historical conversations so it begins performing work quickly. There is no flow building or logic mapping.
Aissist understands text, images, video and voice, works across chat, email, social, SMS and WhatsApp and connects to internal systems through public APIs.

This creates a seamless workflow where humans focus on strategic work and Aissist handles the busywork.

Pricing

Price Starts At:
$0.12 per interaction
Price Overview:
Free plan includes 3,000 interactions per month using the base engine.

Paid tiers start at $0.12 per interaction (Starter, up to 30,000 interactions, advanced engine, 5 sub-agents, smart tagging).

Growth plan is $0.10 per interaction (30,000–300,000 interactions, up to 30 sub-agents, limited AI Assistant).

Enterprise is $0.08 per interaction (unlimited interactions, unlimited sub-agents, full AI Assistant, all integrations).

No credit card required for Free plan.
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, AIssist.io provides an API
All AIssist.io Integrations
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Company Facts

Company Name:
Aissist.io
Date Founded:
2024
Company Location:
United States
Company Website:
www.aissist.io
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Support
Web-Based Support

Product Details

Target Company Sizes
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Supported Languages
English

AIssist.io Categories and Features

Agentic AI Platform

AI Sales Tools

AI Sales Assistants

AI Agents

More AIssist.io Categories

AIssist.io Customer Reviews

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  • Reviewer Name: A Verified Reviewer
    Position: Director
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Controlled AI Automation That Actually Works for Hosting Support

    Date: Jan 18 2026
    Summary

    Aissist.io fundamentally changed how we run customer support. Instead of fighting ticket volume or hiring endlessly, we now scale through knowledge and automation — without sacrificing quality or control.

    It didn’t replace our team; it made them better. Response times dropped below one minute in many cases, escalation decreased, and agents became more motivated because they improve the system as they work.

    We tested many AI approaches before — event bots, rule engines, generic LLM chatbots, and enterprise platforms. Aissist is the first one we didn’t roll back.

    Positive

    We’ve been using Aissist.io in production across multiple hosting businesses for over two years, and it’s the first AI platform that truly understands how support teams work in real environments.

    What stands out most is the controlled approach to automation. Aissist is not a guessing chatbot. It works from dedicated knowledge sources, defined workflows, and clear boundaries. Billing, pre-sales, and technical questions are handled separately and correctly, without mixing logic or inventing answers.

    It drafts responses our agents actually trust. This dramatically reduced response times, improved CSAT, and removed repetitive work from the team. Knowledge is no longer locked in individuals, onboarding is faster, and non-native speakers deliver clearer, more confident replies.

    Integrations with Front and Intercom are solid, and the system scales without increasing operational headcount.

    Negative

    Aissist requires proper setup and training to shine. You need to invest time into building a structured knowledge base and defining workflows. This is not a “plug it in and forget it” chatbot.

    Teams looking for instant magic without ownership may be disappointed. That said, this is also why it works so well in the long run.

    Read More...
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