
Sendbird offers advanced communication solutions that harness AI technology, featuring an AI-driven customer service agent, Chat API, and Business Messaging, enabling fluid interactions with customers across various channels such as mobile applications, websites, and social media platforms. The platform is compatible with multiple environments, including iOS, Android, JavaScript, Unity, and .NET, ensuring versatile integration for developers and businesses alike. This comprehensive approach allows companies to enhance their customer engagement strategies effectively.
Sendbird’s AI-driven customer service platform is designed to empower businesses to provide proactive, omnichannel support through intelligent AI agents. These agents deliver instant, 24/7 assistance on mobile, web, social media, SMS, and email, enhancing customer satisfaction while reducing response times and costs. The platform offers a centralized hub for creating and managing AI agents, with built-in tools for testing, monitoring, and optimizing agent workflows. By connecting all customer interactions into one unified system, Sendbird enables businesses to make smarter decisions, scale support efforts, and enhance customer engagement.
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With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.
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Botsonic
Botsonic evaluates your website, documentation, and help center to independently handle 70% of customer queries while streamlining engagement, support, sales, and other operations.
By leveraging your data, you can quickly respond to 70% of user inquiries with precise and verified answers, delivering an authentic customer experience in over 50 languages on various platforms.
The process of uploading your information, training your AI assistant, and customizing its tone to align with your brand's voice is straightforward, allowing for integration into your website in under five minutes, thereby enhancing efficiency and ease of use.
This capability not only saves time but also improves customer satisfaction by providing immediate and reliable responses.
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Gemini Deep Research
The Gemini Deep Research Agent is a purpose-built autonomous researcher that replaces manual investigative workflows with a fully automated, multi-step research engine. Powered by Gemini 3 Pro, it independently plans its approach, performs iterative Google searches, reads content, evaluates findings, and synthesizes them into rich, citation-backed reports. Its architecture runs asynchronously using background execution, ensuring that long-running tasks remain stable without hitting typical API timeouts. Developers can stream intermediate updates—including thought summaries—giving full visibility into the reasoning process and progress of the research. The agent integrates seamlessly with the File Search tool, enabling deep comparisons between private documents and public web information. It is highly steerable, adapting report structure, tone, and formatting based on explicit user instructions for tailored outputs. Error recovery features allow the client to detect network interruptions and resume streaming from the last processed event for uninterrupted workflows. Follow-up questions extend the research session, allowing teams to iterate on findings without restarting from scratch. With built-in safety controls and transparent citations, the agent prioritizes trustworthiness while expanding research depth. This makes it an essential tool for teams needing automated market analysis, due diligence, literature reviews, competitive intelligence, and other intensive research tasks.
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