What is Acquia DAM (Widen)?
Acquia DAM (Widen) offers a user-friendly and adaptable solution for brands looking to efficiently manage and share their assets across various teams, tools, and channels. This versatile platform can be utilized independently or integrated within the broader Acquia Digital Experience Platform (DXP) for enhanced functionality. By streamlining asset distribution, it empowers organizations to maintain consistency and creativity in their branding efforts.
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Product Details
Acquia DAM (Widen) Categories and Features
Workflow Management Software
PIM Software
MRM Software
Digital Asset Management Software
Content Marketing Software
Content Management System
Brand Management Software
Acquia DAM (Widen) Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
The Widen Collective is Great, but Could Use a lot of Refining
Date: Sep 08 2021SummaryOverall, Widen Collective is one of the best DAM systems currently available. But if user enhancement feedback is ignored or slow to roll out, Widen clients will begin to peel off to DAM providers who offer those needs. Building more tools onto the Collective before making improvements to the mother apps will only frustrate users of those apps.
PositiveGreat support provided by Widen. I appreciate the easy access to chat and emailed support communications.
NegativeWiden still needs to put a lot more focus and resources into improving the Assets app, Insights app, and Portals app. Enhancements to the UX and UI based on user feedback seems like the best way to advance the DAM system for ease of use and consistency.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Problem with download was fixed
Date: Jun 16 2021SummaryVery good support.
PositiveMy request was handled professionally and quickly.
The solution came the day after my request why i got my work done on time.NegativeEverything was handled in a professional way.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Outstanding Customer Service
Date: Jun 14 2021SummaryThe tool is impressive and they keep updating and evolving during the years, but I think what really makes a difference in their product is the outstanding support they provide.
PositiveYou can reach out to Widen's team at any time with any question and they are very knowledgeable and professionals.
NegativeI am really trying to find something that is worth listing it here to help them improve, but I really can't think of anything.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great product and superior service!
Date: Jul 23 2021SummaryI am very happy with Widen's products, features and most importantly, their customer service. I always feel like I'm part of the Widen family and collaborate with them often on making a great product even better.
PositiveI like how easy it is to use, manage and customize our DAM. The support team is always available to help, no matter what the issues we are having. There's a great community forum where you can connect with other DAM Admins and help each other out.
NegativeWe've been having issues with our login screen. Would love it if they brought back the drop down/fold option so employees were clear on how to login. People keep complaining that they have to make a new account but in reality, they don't. We have single sign-on but they aren't clicking on the right Sign-in button.
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