Acty Verified Customer Reviews (2026)

ISL Light is an intuitive remote desktop application designed for users who prioritize security. With its exceptional value and performance, it serves as a robust tool for IT professionals and support teams to address issues from a distance through options like remote assistance, unattended access, or mobile screen sharing. The software is compatible across various platforms and features 256-bit encryption for secure sessions, along with all essential remote access functionalities. Additional capabilities include session recording, chat, video calling, multi-monitor support, file transfers, and comprehensive reporting. Users enjoy the flexibility of selecting between cloud-based or on-premise solutions. Notably, the ISL Online license imposes no restrictions on the number of clients, workstations, or users that can be supported, making it a versatile choice for diverse industries. This software is particularly trusted in sectors such as banking, healthcare, government, and insurance, where security and reliability are paramount. Its versatility and feature-rich design make ISL Light a valuable asset for any organization looking to enhance their remote support capabilities.

Resco Field Service+ revolutionizes field service operations by converting conventional service methods into efficient digital workflows. Designed for various sectors, including utilities, telecommunications, manufacturing, and energy, it integrates offline capabilities with sophisticated scheduling, routing, and data collection tools, ensuring teams maintain high productivity regardless of their location. By offering seamless connectivity with platforms like Dynamics 365 and Salesforce, Resco Field Service+ facilitates immediate access to data and updates while in the field, significantly minimizing manual data entry and eliminating the need for paper documents. Field technicians can utilize their mobile devices to capture images, scan barcodes, complete checklists, and view service histories, even in offline mode—a crucial feature for working in remote or busy environments. Among its standout features are user-friendly drag-and-drop customization options that empower teams to develop workflows, forms, and reports without requiring any coding skills. Additionally, its GPS and routing functionalities allow technicians to streamline their travel routes, while real-time insights enable supervisors to track job progress and manage resource allocation effectively from any location. Ultimately, Resco Field Service+ enhances the management of field operations, enabling organizations to boost response times, lower error rates, and significantly improve customer satisfaction levels, thereby transforming the landscape of service delivery.

The Brochesia platform, which includes the B View and B Step applications, is designed to revolutionize remote collaboration using smart glasses, smartphones, and tablets. B View enables field operators to share their live perspective with remote specialists, who can then offer real-time guidance through augmented reality tools such as annotations and overlays. This immersive assistance helps operators perform complex tasks accurately without requiring experts to be physically present. B Step complements this by allowing the creation of detailed digital workflows that guide operators step-by-step throughout procedures. Upon task completion, B Step automatically compiles and sends detailed reports containing all gathered data to the Brochesia portal, ensuring transparency and quality control. Both tools integrate seamlessly, providing users with the flexibility to switch between devices depending on their environment. By combining real-time AR guidance with structured workflows, the platform enhances operational efficiency and reduces downtime. Brochesia eliminates costly travel expenses and accelerates problem resolution for field teams. Its user-friendly interface and cross-device compatibility make it adaptable to diverse industries and scenarios. Ultimately, Brochesia empowers organizations to improve remote support and workflow management with cutting-edge augmented reality technology.