Agilence Reviews

Silverware is built for hospitality environments where complexity is the norm—not the exception. Designed for hotels, resorts, and multi-venue properties, Silverware supports thousands of outlets that require centralized control without sacrificing local flexibility. The platform spans core Point of Sale, mobile and contactless guest experiences, enterprise administration, payments, loyalty, kiosks, and kitchen operations—delivered as a single, integrated ecosystem. Operating in more than 20,000 venues across 35+ countries, Silverware connects seamlessly with leading PMS, accounting, and hospitality systems through 170+ integrations, enabling a unified view of guests, revenue, and operations across every outlet. Real-time reporting, multi-revenue-center management, and enterprise-grade reliability give operators the confidence to scale without disruption. Backed by hands-on implementation, 24/7 support, and a partnership-driven approach, Silverware is trusted by hospitality leaders who need technology that performs under pressure—and grows with their business.

A cloud-based solution designed for managing retail spaces, product categories, and planograms is now available. It features intelligent automation that generates planograms based on sales data, ensuring that planograms remain up-to-date even across extensive retail networks with multiple locations. Quant serves as a comprehensive tool for Space Planning and Category Management, including functionalities for planograms, product ranging, shelf labels, POS printing, in-store communication, and marketing. Leveraging the advantages of cloud computing, Quant Cloud enables teams to collaborate on projects from anywhere in the world, accessing the same database seamlessly across various devices. There’s no requirement for complex infrastructure setups or additional strain on your IT resources. Our team of consultants is readily available to provide support, training your staff and facilitating data integration, allowing Quant to be operational in under 12 weeks. This efficient onboarding process means you can quickly start reaping the benefits of improved retail management.

PAR OPS™ is an advanced restaurant operations platform built to give operators full control over costs, performance, and efficiency. Acting as a single source of truth, it unifies inventory management, labor scheduling, data analytics, theft detection, and delivery recovery under one ecosystem. The Inventory module reduces waste and food costs through recipe-level tracking, prep sheets, and theoretical vs. actual costing, cutting daily inventory time to under 15 minutes. Workforce tools balance labor efficiency with employee satisfaction by enabling mobile scheduling, automated shift management, and predictive staffing based on demand. Intelligence offers powerful forecasting and custom reporting, while Coach allows leaders to monitor 100+ KPIs in real time and assign tasks across locations. Detect combats loss with transaction-level visibility and video integration, preventing theft and saving operators thousands annually. Recovery simplifies delivery loss disputes, automatically detecting issues with third-party marketplaces and recovering revenue with minimal manual effort. The Delivery module streamlines reconciliation across DSPs, consolidating data into one dashboard while detecting outages before they affect customers. With premium add-ons like checklists, manager’s logs, and invoice scanning, operators can customize PAR OPS™ to fit their exact needs. Trusted by top franchises like Arby’s and Cousins Subs, the platform combines industry-leading expertise, automation, and support to help restaurants save money, protect margins, and focus on growth.