Silverware
Silverware is built for hospitality environments where complexity is the norm—not the exception.
Designed for hotels, resorts, and multi-venue properties, Silverware supports thousands of outlets that require centralized control without sacrificing local flexibility. The platform spans core Point of Sale, mobile and contactless guest experiences, enterprise administration, payments, loyalty, kiosks, and kitchen operations—delivered as a single, integrated ecosystem.
Operating in more than 20,000 venues across 35+ countries, Silverware connects seamlessly with leading PMS, accounting, and hospitality systems through 170+ integrations, enabling a unified view of guests, revenue, and operations across every outlet. Real-time reporting, multi-revenue-center management, and enterprise-grade reliability give operators the confidence to scale without disruption.
Backed by hands-on implementation, 24/7 support, and a partnership-driven approach, Silverware is trusted by hospitality leaders who need technology that performs under pressure—and grows with their business.
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Bookinglayer
An integrated booking platform designed to help you manage and sell both activities and accommodations efficiently. This system enables you to accept bookings straight from your website, significantly decreasing the number of phone calls needed for confirmations.
With our Booking Engine, you can create tailored packages and empower your customers with the option to decide how much control they desire over their bookings. Our Payment Form facilitates the collection of payments through any preferred method, while you can also automate reminders for deposit or balance payments, and set time limits for bookings to ensure they expire if not paid.
Additionally, the Guest Portal allows you to gather essential information from your guests, enabling you to pose specific questions, establish preferences, and accommodate dietary restrictions. This user-friendly portal streamlines the booking process, making it easy for guests to make initial reservations and modify them later if needed, manage refunds, organize activities, designate instructors, and send out communications, all in one comprehensive system.
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rGuest Book
Introducing a user-friendly reservation platform that eliminates commissions and is designed to simplify the booking process for guests. Featuring mobile-optimized capabilities, it allows for effortless reservations on smartphones, tablets, or laptops, guaranteeing a responsive experience across all devices. The platform provides real-time room availability, which helps maximize occupancy and boosts the overall value of your establishment. Guests can easily reserve not just rooms but also golf, spa, and dining experiences, all conveniently packaged in one cart. Whether booking a single room or multiple accommodations alongside tee times, spa treatments, and dining options, the platform displays all choices and amenities in an appealing way. This comprehensive lodging management solution is tailored for both hotels and resorts, fostering strong guest relationships while enhancing revenue generation. Designed to be an enterprise-ready system, it caters to various hospitality environments such as boutique hotels and full-service resorts, ensuring every aspect of guest service is managed effectively. By integrating multiple offerings into one platform, it significantly enhances the overall customer experience and satisfaction.
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ResortSuite SALES & CATERING
ResortSuite SALES & CATERING provides a comprehensive solution for managing all aspects of banquet operations, encompassing everything from sales task lists and quotes to contracts, event management, and billing processes. This versatile platform handles a wide range of events, from single-day banquets or weddings to lengthy conferences or multi-venue conventions, guaranteeing a detailed view of each guest's experience throughout their stay. It offers real-time information regarding hotel room availability and enables the effortless creation of room blocks linked to the master account for seamless planning. Whether you are coordinating a cozy gathering or overseeing multiple large-scale events over several days, you can manage everything through a single booking interface, simplifying the entire process. Moreover, operational efficiency is further improved as you can include specific instructions for each event or add notes to contracts, invoices, and BEOs. Users also enjoy comprehensive access to resort amenities, including spa services, activities, and tee times specifically designed for group reservations, which enhances the overall planning journey. This not only optimizes the organization of events but also significantly boosts the satisfaction levels of your guests, ensuring a memorable experience for everyone involved. By utilizing this platform, event planners can focus on creating exceptional experiences while minimizing logistical challenges.
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