Agilysys Sales & Catering Verified Customer Reviews (2026)

Smoobu is an all-in-one vacation rental management software that streamlines operations through a centralized Property Management System (PMS). This high-performance hub serves as a master dashboard for all short-term rental operations, giving you professional control over every booking. By integrating a rapid Channel Manager for real-time calendar synchronization across global platforms, Smoobu effectively prevents double bookings. To accelerate growth, the Booking Engine and Website Builder work to get direct bookings and scale your total revenue. Automation is at the core of the Guest Communication module, which triggers personalized messages and provides a digital Guest Guide for a premium stay. Combined with Dynamic Pricing for optimized nightly rates and detailed Statistics for performance tracking, Smoobu is the ultimate solution for managing everything from single apartments to boutique hotels in one scalable environment.

Silverware is built for hospitality environments where complexity is the norm—not the exception. Designed for hotels, resorts, and multi-venue properties, Silverware supports thousands of outlets that require centralized control without sacrificing local flexibility. The platform spans core Point of Sale, mobile and contactless guest experiences, enterprise administration, payments, loyalty, kiosks, and kitchen operations—delivered as a single, integrated ecosystem. Operating in more than 20,000 venues across 35+ countries, Silverware connects seamlessly with leading PMS, accounting, and hospitality systems through 170+ integrations, enabling a unified view of guests, revenue, and operations across every outlet. Real-time reporting, multi-revenue-center management, and enterprise-grade reliability give operators the confidence to scale without disruption. Backed by hands-on implementation, 24/7 support, and a partnership-driven approach, Silverware is trusted by hospitality leaders who need technology that performs under pressure—and grows with their business.

ResortSuite SALES & CATERING provides a comprehensive solution for managing all aspects of banquet operations, encompassing everything from sales task lists and quotes to contracts, event management, and billing processes. This versatile platform handles a wide range of events, from single-day banquets or weddings to lengthy conferences or multi-venue conventions, guaranteeing a detailed view of each guest's experience throughout their stay. It offers real-time information regarding hotel room availability and enables the effortless creation of room blocks linked to the master account for seamless planning. Whether you are coordinating a cozy gathering or overseeing multiple large-scale events over several days, you can manage everything through a single booking interface, simplifying the entire process. Moreover, operational efficiency is further improved as you can include specific instructions for each event or add notes to contracts, invoices, and BEOs. Users also enjoy comprehensive access to resort amenities, including spa services, activities, and tee times specifically designed for group reservations, which enhances the overall planning journey. This not only optimizes the organization of events but also significantly boosts the satisfaction levels of your guests, ensuring a memorable experience for everyone involved. By utilizing this platform, event planners can focus on creating exceptional experiences while minimizing logistical challenges.