Alacriti Integrations

Amazon Web Services (AWS) is a global leader in cloud computing, providing the broadest and deepest set of cloud capabilities on the market. From compute and storage to advanced analytics, AI, and agentic automation, AWS enables organizations to build, scale, and transform their businesses. Enterprises rely on AWS for secure, compliant infrastructure while startups leverage it to launch quickly and innovate without heavy upfront costs. The platform’s extensive service catalog includes solutions for machine learning (Amazon SageMaker), serverless computing (AWS Lambda), global content delivery (Amazon CloudFront), and managed databases (Amazon DynamoDB). With the launch of Amazon Q Developer and AWS Transform, AWS is also pioneering the next wave of agentic AI and modernization technologies. Its infrastructure spans 120 availability zones in 38 regions, with expansion plans into Saudi Arabia, Chile, and Europe’s Sovereign Cloud, guaranteeing unmatched global reach. Customers benefit from real-time scalability, security trusted by the world’s largest enterprises, and automation that streamlines complex operations. AWS is also home to the largest global partner network, marketplace, and developer community, making adoption easier and more collaborative. Training, certifications, and digital courses further support workforce upskilling in cloud and AI. Backed by years of operational expertise and constant innovation, AWS continues to redefine how the world builds and runs technology in the cloud era.

Lumin Digital is recognized as the leading digital banking solution provider, driving remarkable growth for financial institutions across the United States. By integrating innovation, speed, and data, Lumin’s powerful cloud-based platform is designed to adapt to the evolving needs of both retail and business banking clients. Our unique approach allows partners to innovate and expand at their own pace, improve their digital banking return on investment, and build lasting connections with their customers. We challenge traditional norms and consistently push the boundaries of what is possible in the industry. Each new feature we unveil is aimed at redefining expectations and enhancing user experience. With a client-centric focus, proven strategies, and a flawless track record of 100% on-time implementations, we ensure a seamless transition that sets the stage for long-term prosperity. Our dedication to continuous improvement is reflected in regular updates and a commitment to zero disruption, keeping our clients ahead in the competitive digital banking arena. Additionally, we understand that even minor improvements can have a substantial impact on the overall banking experience, and we strive to make each one count. Ultimately, our relentless pursuit of excellence reaffirms our position as a trusted partner in the digital transformation journey.

Backbase has unveiled a cutting-edge Engagement Banking Platform designed to gradually modernize core customer interactions and transform business operations with a strong emphasis on enhancing the customer experience. This powerful solution allows banks to break free from antiquated IT structures by enabling a phased approach to replacing or removing disjointed legacy systems, which paves the way for a modern architecture that significantly boosts customer engagement. Consequently, financial institutions can prioritize essential customer journeys across all interaction points, breaking down silos and providing both customers and front-line staff with the necessary resources to excel in an ever-evolving banking environment. This shift not only improves customer satisfaction but also optimizes operations, leading to a more streamlined and effective service delivery process. Ultimately, by adopting this innovative platform, banks can position themselves for future success in a competitive landscape.

Revolutionize your approach to commercial banking with adaptable and tailored financial solutions that meet the diverse needs of your clientele. By enhancing the success of your commercial customers with personalized banking experiences, you can cater to businesses across various sizes and sectors. Every commercial account holder has unique and often complex requirements that necessitate careful consideration. Providing digital banking solutions that align with their specific size, industry, and expectations allows you to effectively tackle their challenges and meet their demands, thereby establishing yourself as a crucial partner for your most important clients. Finding the right collaborator is key to realizing this vision. Conventional technology tends to treat all businesses the same, leading to outdated and cumbersome interfaces that obstruct productivity. For larger commercial clients, the intricacies of cash management can be overwhelming, especially when legacy systems introduce further complications through rigid workflows and impractical features that disregard user experience. Our cutting-edge commercial banking platform transforms this environment by delivering a robust, sophisticated, and user-friendly solution that accommodates every individual requirement and task, no matter how specific or complex they may be. Seize this opportunity to embrace change and transform the banking experience for your clients, ultimately fostering stronger relationships and driving mutual growth in the process.

Over a thousand companies rely on Socure to enhance customer trust and drive swift growth across various channels. With more than 1000 clients, including leading names in financial services and fintech, Socure is quickly expanding into related sectors such as telecommunications, payroll, cryptocurrency, government and public services, healthcare, online gaming, cable, and insurance. The company specializes in automated machine-learning solutions for managing identity fraud risk. Additionally, it offers data-driven tools for Know Your Customer processes and Global Watchlist PEP compliance, ensuring adherence to CIP and AML regulations, all while providing reason codes for transparent decision-making. Furthermore, DevHub enables developers to efficiently integrate and create identity verification applications using the Socure ID+ Platform, thus streamlining the development process for innovative solutions. This comprehensive approach positions Socure as a leader in identity verification and fraud prevention.

The Alkami Platform enables banks and credit unions to effectively compete against both fintech companies and large banking institutions, positioning them to take advantage of future possibilities. We empower financial organizations to expand with assurance, adapt swiftly, and cultivate vibrant digital communities. Our platform is equipped with award-winning product features and a scalable infrastructure that ensures you won’t outgrow your digital banking solution or fall behind your competitors. With our versatile and customizable platform, you can quickly react to market fluctuations and seize new opportunities. Additionally, our user-friendly, personalized solution enhances your connection with end users, enabling you to deliver exceptional service and build lasting relationships that encourage customer loyalty. This approach not only strengthens your position in the market but also fosters a sense of community among your users.

Businesses and consumers are transforming their expectations for how they interact with financial institutions, prioritizing efficient engagement over traditional geographic considerations. Fiserv delivers innovative solutions that enable businesses to effectively manage costs, optimize and secure revenue, and navigate the complexities of payment processing, all while building robust customer relationships. As the current financial landscape shifts, institutions are being urged to rethink the significance of digital channels and real-time payment technologies to fulfill consumer desires for seamless interactions. With Fiserv’s comprehensive offerings, whether payments are conducted in person, online, or through mobile applications, organizations can maximize the benefits of electronic payment processing. This flexibility not only aligns with the changing preferences of consumers but also equips businesses to thrive in an ever-evolving market environment. Furthermore, by embracing such technological advancements, financial institutions can ensure they remain competitive and responsive to future trends.

In the contemporary landscape, people regularly participate in digital communication within their personal lives and expect businesses to mirror that level of engagement. To cultivate customer loyalty, it is vital to provide support exactly when it is needed and through the preferred communication channels. By leveraging on-screen insights and an ongoing flow of customer data that accompanies interactions, you can uncover essential information about their needs and assist them in overcoming obstacles to reach their objectives. Customers desire seamless access to assistance without encountering unnecessary barriers. Improve their experience by delivering customized, user-friendly support through intelligent virtual agents and experienced live agents. By reducing repetitive inquiries for both clients and representatives and enhancing interactions with tools such as CoBrowsing and screen pops, companies can address customer requests with increased efficiency and effectiveness. This strategy not only simplifies the support process but also fosters a deeper relationship between consumers and the brand, ultimately leading to higher satisfaction and retention rates. Engaging customers in a meaningful way can transform their perception of the brand, turning them into loyal advocates.

Our advanced technology and services harness the latest data science applications, providing credit unions with vital tools and technologies necessary to excel in a competitive environment. This solution features a cloud-based, API-enabled platform that delivers a well-rounded approach to managing portfolio risk and delinquency, improving visibility into potential risks and opportunities while reducing collection expenses. It also includes a comprehensive loan portfolio management system that monitors performance, strategic goals, and projected losses. In addition, our advisory and supplemental support services are led by a team of industry experts committed to maximizing the efficiency of your collection and origination teams. The intuitive collector workspace offers easy access to information for rapid research, auto-dial functionality, and standardized comments for uniformity. With ready-to-use features, a vast data history, and automated oversight, this solution promotes operational efficiency. Moreover, an extensive library of dashboards presents crucial information, alert management tools, and a thorough analysis of vital performance metrics and behavioral patterns, facilitating better decision-making for credit unions and enhancing their operational effectiveness. Ultimately, our technology streamlines the management process while providing teams with the actionable insights needed to foster growth and drive success in their endeavors. This comprehensive approach empowers credit unions to not only manage their operations effectively but also to adapt proactively to the evolving market conditions.