What is Alcatel-Lucent IP Desktop Softphone?

For those employees who are working remotely or frequently on the move and don't have access to a traditional office environment, a softphone application becomes a highly suitable option for their communication needs. The Alcatel-Lucent IP Desktop Softphone, inspired by the Alcatel-Lucent 8068 Premium DeskPhone, is a software solution that replicates the experience of using a standard business phone. Its installation process is straightforward, enabling users to quickly set it up on various devices such as PCs, Macs, tablets, or smartphones that operate on iOS or Android systems in just a matter of minutes. By utilizing a corporate virtual private network (VPN), users can effortlessly make and receive calls, integrating seamlessly with the organization's telephony network. This application provides users with access to all the same features found in a desk phone, allowing for calls to be made and answered from virtually any location. Additionally, it supports off-site connectivity, allowing users to connect to their company's IP network through a VPN, whether they are using Ethernet, Wi-Fi, or mobile data connections like 3G or 4G. This capability not only enhances flexibility but also ensures that remote employees can communicate effectively, no matter where they are situated. It ultimately fosters a more connected work environment, reinforcing the importance of reliable communication tools in today's evolving workplace.

Screenshots and Video

Alcatel-Lucent IP Desktop Softphone Screenshot 1

Company Facts

Company Name:
Alcatel-Lucent
Date Founded:
2014
Company Location:
France
Company Website:
www.al-enterprise.com/en/products/applications/ip-desktop-softphone

Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Training Options
Documentation Hub
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Alcatel-Lucent IP Desktop Softphone Categories and Features

Softphone Application

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management