What is Alcea IssueTrack?

Alcea IssueTrack is a versatile issue management software that streamlines your workflow, fosters teamwork, enhances productivity, and ensures accountability. This cloud-based solution effectively replaces traditional spreadsheets and disparate systems. As a robust tracking platform, Alcea IssueTrack empowers your organization to work together seamlessly, boost efficiency, and resolve business processes effectively. The platform includes customizable workflow rules that facilitate the prioritization and advancement of issues. Managers benefit from having immediate access to essential information for resource management and performance assessment. You also have the ability to tailor the appearance of your system and gather relevant data as needed. Notifications about any updates to issues are sent via email to all interested parties, ensuring everyone stays informed. Additionally, you can set up security parameters to determine visibility and access to updates based on user roles. This level of customization and control makes Alcea IssueTrack an invaluable tool for any organization aiming to enhance their issue management processes.

Pricing

Price Starts At:
$20.00/month/user
Free Trial Offered?:
Yes

Integrations

No integrations listed.

Screenshots and Video

Company Facts

Company Name:
Alcea Tracking Solutions
Date Founded:
1997
Company Location:
Canada
Company Website:
alceatech.com/issuetrack/
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Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Alcea IssueTrack Categories and Features

Issue Tracking Software

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management