What is Alemba Service Manager?

Alemba Service Manager is an IT Service Management Tool that aligns with ITIL standards and prioritizes the efficient handling of requests. With a legacy spanning 25 years, it enables organizations to swiftly address business needs by streamlining request fulfilment through automated workflows. Alemba's distinctive pricing model accommodates varying levels of involvement across different teams in your organization, ensuring accessibility for all user types. Furthermore, Alemba boasts a robust consulting framework and unparalleled expertise in the Service Management sector, emphasizing customer satisfaction. This comprehensive approach positions Alemba exceptionally well to implement a complete Service Management Project tailored to the specific needs of your organization. By leveraging its experience and customer-centric strategies, Alemba aims to enhance operational efficiency and improve overall service delivery.

Integrations

Offers API?:
Yes, Alemba Service Manager provides an API

Screenshots and Video

Alemba Service Manager Screenshot 1

Company Facts

Company Name:
Alemba
Date Founded:
2007
Company Location:
United Kingdom
Company Website:
alemba.com
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Product Details

Deployment
SaaS
On-Prem
Training Options
Documentation Hub
Online Training
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Alemba Service Manager Categories and Features

Service Desk Software

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

ITSM Software

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

IT Service Software

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

IT Asset Management Software

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

CMDB Software

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

More Alemba Service Manager Categories