
Sendbird offers advanced communication solutions that harness AI technology, featuring an AI-driven customer service agent, Chat API, and Business Messaging, enabling fluid interactions with customers across various channels such as mobile applications, websites, and social media platforms. The platform is compatible with multiple environments, including iOS, Android, JavaScript, Unity, and .NET, ensuring versatile integration for developers and businesses alike. This comprehensive approach allows companies to enhance their customer engagement strategies effectively.
Sendbird’s AI-driven customer service platform is designed to empower businesses to provide proactive, omnichannel support through intelligent AI agents. These agents deliver instant, 24/7 assistance on mobile, web, social media, SMS, and email, enhancing customer satisfaction while reducing response times and costs. The platform offers a centralized hub for creating and managing AI agents, with built-in tools for testing, monitoring, and optimizing agent workflows. By connecting all customer interactions into one unified system, Sendbird enables businesses to make smarter decisions, scale support efforts, and enhance customer engagement.
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NINJIO offers a comprehensive cybersecurity awareness training platform designed to mitigate human-related cybersecurity threats through captivating training, tailored assessments, and detailed reporting. This holistic method emphasizes contemporary attack methods to enhance employee awareness and leverages insights from behavioral science to refine users' instincts. Utilizing our exclusive NINJIO Risk Algorithm™, we pinpoint social engineering weaknesses within users based on phishing simulation results, tailoring content delivery to create a customized experience that promotes lasting behavioral change.
With NINJIO, you will benefit from:
- NINJIO AWARE, which provides training centered around attack vectors, captivating audiences with Hollywood-style micro-learning episodes derived from actual hacking incidents.
- NINJIO PHISH3D, a simulated phishing tool that uncovers specific social engineering tactics that are most likely to deceive individuals in your organization.
- NINJIO SENSE, our innovative training course grounded in behavioral science, which immerses employees in experiences that replicate the emotional manipulation tactics used by hackers. Additionally, this approach fosters a more vigilant workforce equipped to recognize and counteract potential threats effectively.
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NewsGuard
NewsGuard offers a thorough analysis of the online information environment by identifying and categorizing the most common misinformation stories that are shared across digital platforms. It provides structured data on these narratives, including sample phrases, links to sources of misleading information, as well as relevant keywords and hashtags. The Misinformation Fingerprints act as crucial data points for AI systems and social listening tools, enabling the detection and tracking of false statements on the internet and social media, while also assisting human analysts in evaluating the potential dangers posed by misinformation. Tailored to serve the needs of both artificial intelligence applications and human researchers, NewsGuard's Misinformation Fingerprints™ continuously updates its insights on the digital information ecosystem, offering a robust framework for keeping tabs on new and swiftly spreading misinformation trends. As the nature of misinformation changes over time, this tool plays a vital role in deciphering the intricate patterns of how information is shared and consumed in the digital age. By providing ongoing updates, NewsGuard ensures that users remain informed about the latest developments in misinformation.
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Kore.ai
Kore.ai is an enterprise-focused AI platform designed to help organizations build, deploy, and manage intelligent AI agents across a wide range of business functions. The company’s flagship Agent Platform, Artemis, serves as the foundation for creating agentic AI applications that support customer service, employee productivity, and operational automation initiatives. The platform provides tools for AI agent development, enterprise search, workflow orchestration, governance, and centralized administration. Businesses can use pre-built applications tailored to industries such as banking, healthcare, retail, human resources, recruiting, and IT, enabling faster adoption of AI technologies. Kore.ai also offers application accelerators through its marketplace, which includes AI agents, templates, and integrations that reduce implementation time and complexity. Organizations can build customized solutions that align with their unique business requirements while leveraging enterprise-grade infrastructure. The platform supports large-scale deployments and is designed to operate in highly regulated environments where security, compliance, and reliability are critical. Kore.ai integrates with leading technology ecosystems including Microsoft Azure, AWS, Microsoft Teams, Microsoft 365 Copilot, Amazon Bedrock, and Amazon Connect. Its AI capabilities help automate customer interactions, streamline employee support, improve information retrieval, and optimize business processes. The company serves global enterprises across multiple industries and supports organizations seeking to establish AI-powered digital workforces. Kore.ai enables businesses to accelerate AI adoption while maintaining the governance, scalability, and operational controls required for enterprise environments.
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