What is Alpine IQ?
Founded in 2019, Alpine IQ has developed a comprehensive suite of tools designed to enhance, safeguard, and tailor consumer experiences both in physical stores and online. This innovative product line offers a variety of components that seamlessly integrate with high-risk industry-related third parties to support loyalty initiatives, mobile applications, and automated marketing communications. Among the numerous features available are referral programs, automated store reviews, in-store displays, and much more, showcasing the versatility and effectiveness of their offerings in engaging customers. As a result, businesses can elevate their marketing strategies while ensuring consumer satisfaction and retention.
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Alpine IQ Customer Reviews
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Date: Jan 15 2023SummaryWe had difficulties with our ability to get customers to sign up as we currently don't have good cell service in our building. I wanted to cancel Alpine IQ until we got better service then rejoin but since they insisted on charging us for the extra months, we will find a different vendor for Customer engagement.
PositiveWe signed up for this software because the analytics is very thorough. The sales team stated we could cancel at anytime, making it easy to sign up.
NegativeWe had technically difficulties with getting customers to sign up so never used the contacting customers part of the software (most important part). When cancelling I was required to pay for 2 extra months. Considering that that Alpine IQ got 6 months of payment from us without using the software, I would have thought they would have been more cooperative with our cancellation.
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