What is Amazon Fresh?

Shopping for groceries with Fresh is truly a delightful experience. We are your premier source for incredible bargains on popular national brands, as well as a variety of unique flavors, organic products, ready-to-eat meals, local specialties, and carefully curated selections from Amazon. As you continue to shop, filling your cart becomes increasingly effortless since you can quickly repurchase items you've selected before. Additionally, enhancing your shopping journey is a breeze with Alexa; just say, "Alexa, add bread to my list," and it will be done in an instant. Our team of dedicated Amazon shoppers meticulously chooses only those items that meet our strict standards for quality and freshness, ensuring that you receive products as if you handpicked them yourself. If you need to change your order after it has been placed, you can easily add or remove items without any additional charges, provided your shopper has yet to start processing it. You can also modify your optional tip for up to 24 hours after your order has been delivered, giving you added flexibility. In the rare case that any items fail to meet your expectations upon arrival, Amazon's customer service is available around the clock to help resolve any concerns. Our goal is to create a grocery shopping experience that is not only seamless but also completely satisfying, ensuring you come back for more. With Fresh, your grocery needs are met with convenience and care.

Integrations

All Amazon Fresh Integrations
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Screenshots and Video

Amazon Fresh Screenshot 1
Amazon Fresh Screenshot 1 Amazon Fresh Screenshot 2 Amazon Fresh Screenshot 3

Company Facts

Company Name:
Amazon
Date Founded:
1996
Company Location:
United States
Company Website:
www.amazon.com/alm/storefront

Product Details

Deployment
SaaS
Training Options
Documentation Hub
On-Site Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Amazon Fresh Categories and Features

Grocery Delivery Software

Gig Economy Platform

Amazon Fresh Customer Reviews

Write a Review
  • Reviewer Name: Karen L.
    Position: Customer
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Deceitful advertising

    Date: Feb 11 2023
    Summary

    I've been an Amazon Prime customer for over 2 decades and always shop at Amazon Fresh as well as Whole Foods. This week I am extremely ticked off with a sale item not being available. Amazon is running a sale for lobster tail for $3.99 and I went in on Wednesday (first day of sale in the evening) and it was sold out. My friend went in on Friday around 3pm and still no lobster available and was told to return on Saturday for it. Today being Saturday, I went in with my husband at 11am and still no lobster available. I called Amazon Fresh customer services and I was told to return in 2 weeks to get it at regular price. I found it so wrong to advertise something when you can't even fulfill it on the first day of sale. THIS IS A DECEITFUL BUSINESS PRACTICE! Shop elsewhere and stay happy.

    Positive

    Nothing to list. Over a very poor experience and will never shop again at this store. Customer service is worst as the person speak terrible American English.

    Negative

    - sale item not available on first day of sale
    - poor customer services

    Read More...
  • Reviewer Name: Geo P.
    Position: Unemployed
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Amazon NOT-Fresh

    Date: Jun 16 2022
    Summary

    Terrible overall experience. Waste of time, money, energy, etc. Customer support never helps, they just copy paste the same script.

    Positive

    There are no benefits to using Amazon Fresh... Unless you enjoy being sick with food poisoning... -_-

    Negative

    Amazon Fresh stopped delivering groceries with ice packs or frozen bottles or cooler bags. All frozen foods are bagged in regular brown paper bags with no insulation, treated the same as room temperature items. The delivery drivers do not have coolers in their cars, so it is not temperature controlled. It can take many hours until it finally arrives. Everytime i open the bags, i notice that all the frozen stuff is melted, thawed, spoiled. If i try to freeze it immediately, it doesn't help, the food is already bad. Sometimes i try it anyway and i get very sick from all of the food. Its not like one specific item that has an issue, it's ALL the cold food items that are not properly handled and end up causing food poisoning. So i have to throw away a bunch of food which is such a shame to waste. And then get no refund from Amazon support because they're all a bunch of robots... someone really needs to stop Amazon because they are getting a lot of people sick and not taking any responsibility for it.

    Read More...
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