WaitWell is built to reduce wait times and service friction in high-volume environments. The platform enables organizations to coordinate appointments and walk-in traffic through a secure, scalable system. Customers can engage through QR codes, SMS, web links, kiosks, or by chatting with Waillo, an AI agent native to WaitWell that answers questions in natural language, explains available services, and routes customers into the correct line or appointment path. Customers receive live queue updates and AI-powered wait time forecasts that set clear expectations before arrival.
WaitWell includes strong real-time reporting and operational visibility. Waillo Insights builds on this foundation by enabling managers to ask plain-language questions of their data, helping them identify trends, uncover bottlenecks, and refine staffing decisions. With integrated payments, an extensive API library, and HIPAA and SOC 2 compliance, WaitWell provides a flexible foundation for efficient, reliable service delivery across one or many locations.
Learn more
Elation Health stands out as the premier platform for primary care, enabling 32,000 healthcare providers to offer tailored care to more than 16 million patients. By utilizing a clinically-focused electronic health record system, along with integrated billing solutions and AI-driven tools, Elation enhances care processes, ensuring that independent practices can flourish in a competitive landscape. This commitment to innovation not only improves patient outcomes but also streamlines operations for practitioners.
Learn more
eRSP
eRSP™ is recognized as the leading cloud-based software solution for managing home care services, featuring customizable tools for client management, scheduling, billing, and payroll that cater to a variety of care types, including companion care, special needs, assisted living, and skilled services. Launched in 2002, eRSP™ was the pioneering cloud-based platform specifically designed for the private duty home care industry. It has adeptly adapted to the evolving landscape of home care, merging cutting-edge features with deep knowledge of service delivery to enhance agency operations. This software serves as an excellent resource for organizations involved in both private duty and skilled nursing care. Moreover, the eRSP™ Medicaid/Insurance suite enables agencies to optimize their workflows by consolidating essential business functions into a single, integrated solution. Our ongoing partnership with the Supported Living Community aims to create a customized eRSP™ offering that empowers organizations dedicated to helping individuals with developmental disabilities achieve independent living. Additionally, our strong focus on customization guarantees that every agency can effectively address the distinct needs of their client base, fostering better care outcomes and satisfaction. Ultimately, eRSP™ not only enhances operational efficiency but also enriches the overall quality of care delivered in the home care sector.
Learn more
Aaniie
Aaniie has created a comprehensive SaaS platform for caregiver workforce management and point-of-care services, integrating innovative technologies to enhance home care across all stages of life, from childcare through to senior support. The platform employs cutting-edge connected technologies and proactive analytics to deliver improved patient outcomes, streamline administrative operations, and boost profitability for care providers. By utilizing advancements such as gamification and automation, Aaniie addresses critical challenges in staffing and retention within home and community-based care, all while enhancing the overall experience for users and clients alike. Furthermore, Aaniie's solutions promote best practices in home care and actively foster greater involvement among caregivers, clients, and their families, which ultimately results in higher satisfaction and better health outcomes for everyone involved. The commitment to innovation positions Aaniie as a leader in transforming the landscape of home care services.
Learn more
