What is Ngage?
Ngage, developed by Arca24, is a comprehensive staffing agency software that integrates various functionalities, including an AI-driven Applicant Tracking System (ATS) capable of cross-language CV matching across six languages, which facilitates the identification of suitable candidates for job openings even when their CVs and the job ads are in different languages. Additionally, it features a robust Customer Relationship Management (CRM) system that streamlines the entire customer relationship lifecycle, along with a powerful reporting system that aids in reducing the recruitment time, managing client data, tracking feedback, and simplifying candidate administration. Furthermore, Ngage boasts an Applicant Ranking System equipped with a semantic search engine, allowing organizations to effectively categorize candidates based on their skills and recognize relevant job titles from resumes. The CRM component enables recruiters to oversee current clients and prospects, monitor customer interactions and feedback, maintain contact details, and communicate with candidates through email and SMS. For performance assessment, Ngage includes a KPIs Analysis Module designed to evaluate both team and overall business efficacy. Moreover, the software offers a Contracts & Invoices Module that aids in managing various administrative tasks, including quotations, contracts, timesheets, invoices, and salary processing, ensuring that all aspects of staffing and recruitment are efficiently coordinated. This holistic approach makes Ngage an invaluable asset for staffing agencies aiming to enhance their operational effectiveness.