What is Arena.im?

Transform your website into a dynamic real-time customer engagement hub by incorporating live chat and live blog features that enhance leads, interaction, and profitability. By creating live experiences, you can expand your audience while boosting engagement and revenue generation. Our advanced live blogging platform, combined with a social monitoring stream, ensures your users have access to impactful experiences. This gives you the power to regain control over your audience, fostering traffic, stimulating conversations, and driving revenue. When users are actively engaged, it naturally results in increased pageviews, as they tend to spend more time on your site. Additionally, user-generated content opens up monetization avenues through advertising opportunities. By focusing on engaging content and live interactions, you can retain users on your platform instead of allowing them to drift toward social media alternatives. Seamless integration with popular platforms like Twitter, Facebook, and RSS further enhances your site's connectivity and outreach. Ultimately, this comprehensive approach not only enriches the user experience but also solidifies your brand’s presence in the digital landscape.

Pricing

Price Starts At:
$39/mo (billed anunally)
Price Overview:
• Starter Plan: $39/month (billed annually) or $49/mo
• Professional Plan: $299/month (billed annually) or $349/mo
• Business Plan: $829/mo (billed annually) or $999/mo
• Enterprise Plan: Custom, please reach out to an Arena Expert.
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Arena.im provides an API

Screenshots and Video

Arena.im Screenshot 1

Company Facts

Company Name:
Arena.im
Date Founded:
2017
Company Location:
United States
Company Website:
arena.im/
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training Options
Documentation Hub
Online Training
Webinars
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Enterprise
Nonprofit
Government
Supported Languages
Dutch
English
French
German
Japanese
Portuguese
Russian
Spanish

Arena.im Categories and Features

Virtual Classroom Software

Annotation Tools
Attendee Analytics
Audio/Video Conferencing
Customizable Branding
Electronic Hand Raising
File Sharing
Interactive/Collaboration Tools
Learning Management System
Live Chat
Live Streaming
Mobile Access
Multiple Camera Feeds
Notifications
Online Whiteboard
Schedule Management
Screen Sharing
Session Recording
Surveys / Polls
Web Browser-based
eCommerce Integration

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Community Software

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Cloud Communication Platform Software

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Blog Platform

Analytics
Collaborative Writing
Comment Moderation
File Sharing
Group Posting
Monetization Tools
Post Management
Search
WYSIWYG Rich Text Editing

Arena.im Customer Reviews

Write a Review
  • Reviewer Name: Joy C.
    Position: Production Executive
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Arena

    Date: Feb 15 2022
    Summary

    Overall it's still a great platform for using the Chat, Q&A and polling sessions for participant engagement. Will use it in the future again!

    Positive

    It was very easy to use the chat function. Everything looked sleek for the participants. Loved it that it has polling and Q&A function too. Being able to use GIFs is such a plus to make engagement more hyped up.

    Negative

    The Q&A & Polling icons were a tiny bit too small hence it could be easily missed. The pages for admins to navigate the settings were quite confusing and definitely needs improvement.

    Read More...
  • Reviewer Name: Bruno A.
    Position: CEO
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    One line of code for a new universe

    Date: Feb 23 2022
    Summary

    Arena.im was implemented with a single line of code and has transformed my entire audience interaction. With Arena, it was possible to share information and videos in real time both from social networks and website by us and by third parties. Like a magic trick, the work routine of two dedicated professionals turned more productive, as messaging and interaction strategies became much faster and more efficient. As a result, there was more time to produce content and listen to customers. Customers were super satisfied with how quickly and easily we kept them informed.

    Positive

    Easy implemented with one line code, improved client satisfaction, real time interaction and my team became more productive.

    Negative

    No significant cons at the moment, but the design could improve in one detail or another. And with even better prices, I could implement it in other businesses as well. But I don't give up the tool, which has been essential for my business.

    Read More...
  • Reviewer Name: Cristiano G.
    Position: CTO
    Has used product for: Free Trial
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Requires business plan to embed on Wordpress site

    Date: Feb 22 2022
    Summary

    I was very impressed with the depth of features, analytics and data visualization, but it's better suited for larger companies, not personal or low traffic websites.

    Positive

    Comprehensive set of features and analytics, seems to be the easiest way to add viewer relations management to a website.

    Negative

    Even though Arena itself is free for personal websites and low traffic blogs, WordPress requires you to upgrade to the "business plan" ($300 annually) in order to use Arena plugin, required to embed functions like chat in your blog.

    Read More...
  • Reviewer Name: Olaf S.
    Position: Founder
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simple, Modern, Fantastic

    Date: Mar 01 2022
    Summary

    I have used Arena.im for over a year and I'm impressed by their simple user interface, quick support and pleasing UI and UX.

    Positive

    Arena.im's is fantastic to use, primarily due to its easy and simple user interface. Under this "simplicity" are a vast amount of customization options to tailor your website feeds in every detail you require. And if you need a little extra help, support is literally a live chat box away.

    Negative

    Their entry-level package has a limit of 1000 impressions, which run out quite quickly. Smaller websites could be deterred from signing up to a paid package due to the starting price for a paid subscription.

    Read More...
  • Reviewer Name: Matt L.
    Position: Director
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very happy with Arena as a platform

    Date: Feb 16 2022
    Summary

    We've been using Arena for several years now after experimenting with a lot of different 'live' platforms for our website (in football).

    We find the pricing reasonable and the features are all smooth. No issues.

    Positive

    Good interface, multiple user accounts allowed. Excellent internal interface. Loads reliably and no seeming downtime.

    Negative

    None that I can think of, we are very happy with Arena as a platform.

    Read More...
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