Assure Security Reviews

Manual call center QA covers 1 to 5% of interactions. The other 95% goes unreviewed. QEval closes that gap with AI-powered quality assurance that scores every voice, chat, and email interaction automatically. The platform combines speech analytics, sentiment analysis, compliance monitoring, keyword detection, automated evaluation workflows, agent coaching tools, gamification, and 110+ analytics dashboards. Compliance includes PCI, HIPAA, and GDPR at 98% accuracy with real-time violation alerts. The scoring engine is trained on 138M+ contact center interactions and delivers 94% classification accuracy. Organizations deploy QEval in 30 days, three to four times faster than typical quality monitoring platforms. Etech Global Services developed QEval through 20+ years of operating contact centers for Fortune 500 clients in healthcare, telecom, retail, banking, and BPO. ISO 27001, SOC 2, PCI-DSS certified. Built for QA managers, CX directors, and operations leaders replacing manual QA. Additional capabilities include call recording and playback, screen capture for desktop activity review, customizable evaluation scorecards, QA calibration sessions to ensure scoring consistency across evaluators, and dispute management workflows for agents to challenge scores. The platform supports omnichannel quality monitoring with unified scoring across phone, chat, email, and social media interactions. Supervisors access real-time dashboards to monitor live calls and intervene when needed. Automated alerts flag compliance risks, negative sentiment spikes, and performance drops instantly. Role-based permissions, audit logging, and end-to-end encryption meet enterprise security requirements. QEval connects with CRM, ACD, workforce management, and telephony systems through API integrations. Multi-site and multilingual support enables centralized QA management across geographically distributed contact center operations.

Feroot Security is a global authority in AI-driven website and web application compliance, security, and digital risk management. Feroot AI helps organizations gain continuous visibility into how data moves across their websites and applications, protecting users from hidden threats while enforcing compliance with PCI DSS 4.0.1, HIPAA rules governing online tracking technologies, CCPA/CPRA, GDPR, CIPA, and more than 50 international laws. The Feroot AI Platform transforms compliance and security from a manual, reactive process into an automated, always-on control layer. Tasks that traditionally require months of coordination between engineering, legal, privacy, and security teams can be activated in minutes, producing real-time protection and audit-ready evidence without disrupting development workflows. Feroot consolidates essential capabilities into a single unified platform, including advanced JavaScript behavior analysis, continuous website compliance scanning, third-party script oversight, consent and preference enforcement, and data privacy posture management. The platform is purpose-built to detect, prevent, and eliminate modern web threats such as Magecart, formjacking, e-skimming, and unauthorized data collection, especially on sensitive surfaces like checkout pages, authentication flows, embedded iframes, and healthcare portals. By monitoring runtime behavior rather than static code alone, Feroot ensures that every script and data interaction aligns with regulatory and security requirements at all times. Trusted by Fortune 500 enterprises, healthcare organizations, retailers, SaaS providers, payment service providers, utilities, universities, and public sector institutions, Feroot safeguards hundreds of millions of users across web and mobile environments worldwide. Feroot AI solutions include PaymentGuard AI, HealthData Shield AI, AlphaPrivacy AI, CodeGuard AI, and MobileGuard AI. Visit feroot for more information.

Immuta's Data Access Platform is designed to provide data teams with both secure and efficient access to their data. Organizations are increasingly facing intricate data policies due to the ever-evolving landscape of regulations surrounding data management. Immuta enhances the capabilities of data teams by automating the identification and categorization of both new and existing datasets, which accelerates the realization of value; it also orchestrates the application of data policies through Policy-as-Code (PaC), data masking, and Privacy Enhancing Technologies (PETs) so that both technical and business stakeholders can manage and protect data effectively; additionally, it enables the automated monitoring and auditing of user actions and policy compliance to ensure verifiable adherence to regulations. The platform seamlessly integrates with leading cloud data solutions like Snowflake, Databricks, Starburst, Trino, Amazon Redshift, Google BigQuery, and Azure Synapse. Our platform ensures that data access is secured transparently without compromising performance levels. With Immuta, data teams can significantly enhance their data access speed by up to 100 times, reduce the number of necessary policies by 75 times, and meet compliance objectives reliably, all while fostering a culture of data stewardship and security within their organizations.