Autoweb Dealer Management System (DMS) Verified Customer Reviews (2026)

What is Autoweb Dealer Management System (DMS)?

AutoWeb Design's Dealer Management System provides a holistic platform for automotive dealers, allowing them to effectively manage inventory, sales, expenses, and customer data, thereby replacing outdated spreadsheets and paperwork. This advanced system tracks vehicles from the initial purchase through various processes such as preparation, MOT, servicing, and valeting, culminating in the sale, while consistently updating stock values, sale details, and profit margins along the way. Dealers have the ability to create invoices and manage various payment statuses—whether they are paid, unpaid, or partially paid—while also attaching important documents to both vehicles and customer profiles. Furthermore, expense tracking is comprehensive, covering costs associated with repairs, transportation, advertising, and fuel, which provides a clearer picture of the actual expenses tied to each vehicle. The system maintains a centralized database of customer histories, documenting inquiries, test drives, purchases, and follow-up communications, thus enhancing visibility and reducing redundancy. This efficiency accelerates administrative tasks and strengthens overall control over dealership operations. By integrating these features, the system not only simplifies dealership management but also fosters better customer relationships and drives profitability to new heights. As a result, automotive dealers can focus more on strategic growth and customer satisfaction.