Avaya IP Office Integrations

OfficeWatch Call Reporting serves as an efficient telemanagement solution for businesses, enhancing the oversight of communication networks and providing greater transparency. Among its dashboard functionalities are tabs that highlight the most costly, frequently dialed, and highest-priced calls, enabling users to obtain a swift summary of their organization's communication patterns. Moreover, automatic alerts sent via email, pop-up screens, and text messages to designated personnel significantly mitigate risks during emergency calls, allowing for a clear distinction between accidental dials and real emergencies. Users have the ability to tailor their dashboards and configuration options to suit their specific needs, ensuring a personalized experience. With its user-friendly interface, OfficeWatch Call Reporting also incorporates a versatile reporting engine that permits the scheduling of reports without disrupting the workflow of telecom administrators, ultimately streamlining operations further. Overall, this tool not only increases efficiency but also enhances the overall management of communication resources within the enterprise.

SIP.US is a cutting-edge cloud SIP trunking service designed to improve business communication with rapid setup, flexible management options, and a wide range of robust features. Users benefit from an intuitive self-service control panel that allows them to easily manage SIP trunks, obtain and control phone numbers, toggle services on and off, review and export real-time call data records (CDRs), and modify billing settings in just a few minutes. In addition, SIP.US provides a reliable business SMS feature, enabling secure and instant messaging for effective interaction with customers and clients. With comprehensive Direct Inward Dialing (DID) options, companies can effortlessly search for and purchase both local and international numbers, many of which can be activated right away. The service also accommodates Bring-Your-Own-Bandwidth, allowing users to choose their preferred internet provider and bandwidth while remaining compatible with both G.711 and G.729 codecs. Moreover, SIP.US guarantees that businesses can effortlessly scale their communication solutions to meet their evolving demands, ensuring that growth does not come with complications. As a result, organizations can maintain seamless communication as they expand and adapt to new challenges.