What is BILT?

BILT represents a groundbreaking customer experience platform that provides extensive 3D interactive instructions, integrating voice, text, and animations to assist users with a diverse array of products from various brands. With its cutting-edge 3D interactive Intelligent Instructions, users can assemble, install, set up, maintain, train, and repair items with a significant reduction in uncertainty. The user experience begins with a comprehensive overview of the product, outlining the required number of people, estimated time commitment, total steps needed, necessary tools, and included parts. Customers are guided through each step with the ability to listen to audio directions, read written instructions, and quickly replay any specific step as needed. They can also tap on components for extra information and manipulate 3D visuals by zooming or rotating to examine the product from different angles. Furthermore, BILT streamlines the operations of brands and service teams by allowing customers to conduct maintenance and repairs more efficiently, which lowers risks, reduces service costs, minimizes warranty claims, and improves the overall setup experience. In doing so, BILT not only boosts customer satisfaction but also cultivates brand loyalty through superior service interactions. This innovative approach ultimately transforms the way users engage with their products, making the entire process more intuitive and enjoyable.

Pricing

Price Starts At:
Free
Free Version:
Free Version available.

Integrations

No integrations listed.

Screenshots and Video

BILT Screenshot 1

Company Facts

Company Name:
BILT
Date Founded:
2015
Company Location:
United States
Company Website:
biltapp.com

Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Video Library
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

BILT Categories and Features

Work Instructions Software

Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control