What is Beacon.li?

Beacon.li is an advanced AI-powered digital adoption platform specifically designed to simplify the user experience for complex enterprise software like SaaS and ERP systems. By delivering in-app guidance, universal search, and an intelligent AI product assistant, it removes the friction users often face when navigating feature-rich applications. The platform’s no-code and low-code tools allow product teams to quickly create and launch tailored onboarding experiences and contextual help without needing developers, drastically reducing support tickets by as much as 80%. Beacon.li not only accelerates onboarding but also drives deeper feature adoption and improves user retention, reducing time to value for customers. This helps businesses transform their products into seamless, self-service solutions that empower users to succeed independently. By easing the burden on support teams, Beacon.li enables organizations to scale their digital adoption efforts smarter and faster. Its flexible design fits a wide range of complex software products, making it a versatile tool for any enterprise looking to boost customer success and satisfaction.

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Company Facts

Company Name:
Beacon.li
Date Founded:
2024
Company Location:
India
Company Website:
www.beacon.li/
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Product Details

Deployment
SaaS
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Beacon.li Categories and Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding