Beambox Reviews

Good useful product that has helped with my business also customer support/service people were super nice and helpful

Easy to use product that has helped a lot with my business. It makes it easy to get an idea of how busy I am and how many customers are coming back.

Wish it had some more features to use that were restaurant friendly

We didn't use to collect data from our wifi. Now I can see who logs in and send targeted promos that encourage repeat visits.

The captive portal setup was smooth. I liked how it let me create a guest wifi login page quickly without needing IT knowledge.

Some reports load slower on mobile devices compared to desktop.

I've been impressed with how much smoother our guest wifi solutions run since switching to Beambox, Guests connect quickly, we gather useful insights, and I don't need technical skills to keep it running. It's definitely helped us improve loyalty and get more online reviews.

I really like how easy Beambox makes guest wi-fi management. The login portal is straightforward for customers, and the automation for follow-up emails saves me hours each week. I also appreciate the way it links into wifi marketing by encouraging reviews and repeat visits. The dashboard is clear and simple, so I can see who's returning and what campaigns work.

The customization options for the landing page are a bit limited, so it doesn't perfectly match my business branding.

My overall experience has been very positive. Beambox gives us a tool that doesn't just provide internet access but also helps us understand and engage our customer better. The platform's guest wi-fi management has reduced the number of complaints about connections, while also helping us generate reviews and repeat visits. For a business like ours that relies heavily on return customers, this has been invaluable.

I've been impressed with the way Beambox combines guest wifi solutions with customer insights. The system collects visitor data securely, and I can see trends like visit frequency and dwell time in the dashboard. Social wifi login makes things easy for our guests, and the integrations with review platform have boosted our online reputation significantly. The automation saves us time and creates consistent communication with visitor

One issue I've run into is that SMS credits can add up quickly if you send a lot of campaigns, so budgeting is important.

Beambox has become an important tool for our business. We've noticed a clear increase in positive reviews since using the review automation feature, and our regular guests seem to enjoy the little touches like welcome-back messages. It's not just a guest wi-fi management system. It helps us build stronger customer relationships an measure results in a straightforward way.

Beambox has been a big help in a managing guest wifi across multiple location. Guests can sign in easily, and the system remembers them for their next visit. I particularly like the wifi marketing campaigns that let us send birthday discounts and post-visit surveys automatically. It gives us a way to connect with customers without adding extra work for staff.

The email templates are useful, but sometimes feel a little basic compared to dedicated email marketing platforms.

Before Beambox, our wifi was open with no control. Now, every customer login is captured, and we can message them later with offers or surveys. The captive portal makes it easy for people to connect, and we've built a mailing list in weeks that used to take months. The process feels smooth and requires very little upkeep.

The captive portal setup is straightforward and looks professional for guests. The dashboard is clear, and I like how automations run without staff intervention.

The reporting graphs sometimes take a little longer to update then expected.

Beambox gives me peace of mind, helps us engage with guests in smarter ways, and has boosted the number of positive reviews we get. If you want to improve guest loyalty while making your WiFi work harder for your business, it's definitely worth trying.

Beambox has really changed the way we run WiFi at our boutique hotel. Setup was simple whether we used Plug and Play or connected to our UniFi system, it worked without any headaches. Guests love how easy the login is, and returning visitors get welcomed back automatically, which feels personal without being pushy.

The marketing features are where it really shines. I can capture emails, phone numbers, and birthdays, then send tailored email or SMS campaigns straight from the dashboard. The analytics are super clear and make i obvious when to send offers or roll out something special for VIP guests.

I'm also impressed with the review automation. It encourages happy guests to share positive reviews, while keeping the more sensitive feedback private so we can address it first. That's been a big help in keeping our online reputation strong.

The only thing I'd like to see are a few more options for customizing landing pages, but honestly, what's already there works well enough to feel on-brand.

Scam!!!! Do not fall for the free trail scam! They will not accept the product back and continue to charge your company.

Terrible product that was very generic. They make it impossible to cancel! Warning do not fall for this scam! Use a legitimate company this is not.

They make it extremely difficult to cancel! I have been trying to cancel for 6 months! Before the trial ended and they are still charging my card!

Horrible, waste of money, old tech, no customer service.

None.

Everything. Service never worked with my Comcast router. Out over $$500 for this useless service. Then 6 months after I returned the 'box' which is a wi-fi extender from 2017, they are still charging my Amex. They said the box never showed back up. with their shipping label? total scam, run far away and don't turn back.

We own a restaurant in NY and wanted to try this product for email capture and we couldn’t find a company to beat the price (now I know why ugh). It took forever for the box to come and after it did, it didn’t work and we had a hard time getting anyone to help us. After stating in writing that we were not moving forward after the 30 day free trial as the box still wasn’t working at all. After a month of wasting our free trial time, we sent the box back and asked to not move forward with the actual service. We have come to find out they have been charging my us monthly for a year saying we never returned the equipment. We’ve had to report them to our credit card company to get our money back despite asking them to work with us directly to solve it. BEWARE.

Cheap and seemed like it had the features we were looking for. When they were trying to get our business the sales service seemed good.

The equipment never worked when we got it. Horrible customer service trying to get it work. The entire “free trial” time was spect trying to get it hooked up… we never even used it.
Charged us passed the trial when we stated in writing we wanted to stop. A year later and they have been charging us monthly saying they didn’t get their equipment back.

Unless you know that this is what you want, don't try it. It's not worth the hassle they will make it to cancel.

Some of the features looked great and useful for a business wifi solution, but I was never able to get them working.

It wasn't particularly easy to setup for a small business owner. You are automatically upgraded from the trial to the highest paid plan, and they make it very hard on you to cancel.

I had this Beambox device/service installed at my restaurant for a few months. Do yourself a favor and don’t even expend the effort of a free trial… this solution is incredibly and frustratingly basic. It’s cheap but it’s still not worth the money. Basically all it does is prompt your wifi users to like a Facebook page or Twitter account and nothing more. You can achieve these simple things without using this software or paying for it. This is a field where all other companies affordably offer so much more. Support is also rude and conceited. Normally I would say it’s great to support a company small enough where the owner is hands on, but I cannot say a single positive thing about what this company actually provides. Disappointed I wasted time even trying this. I don’t understand what possible client could be happy with this product unless they are just unaware of what else is out there.

If I’m being honest, there really are none, though I suppose I could say that it is very easy to use and they offer a free trial.

Very basic service,
Severely lacking in features,
Overpriced for what you receive,
Rude/inept support.