What is Best Case?

Stretto's Best Case software is utilized to handle a greater volume of bankruptcy filings than 80% of similar services across the country, enabling bankruptcy professionals to lighten their workload while remaining compliant with legal requirements. With its cutting-edge technology, the software enhances productivity and features timely updates that ensure users have access to the latest federal and local forms for seamless case filings. Bankruptcy professionals can effectively oversee their cases from initial preparation all the way through to post-petition stages. Additionally, every Best Case license comes equipped with powerful integrations that optimize workflows within law firms. For many years, Stretto has been at the forefront of delivering superior technology tailored for bankruptcy attorneys. Understanding the critical nature of efficient case preparation and filing processes, we provide a diverse array of software solutions designed to support your practice comprehensively. This commitment ensures that attorneys can focus more on their clients and less on administrative burdens.

Pricing

Price Starts At:
$99 per month
Free Trial Offered?:
Yes

Screenshots and Video

Company Facts

Company Name:
Stretto
Date Founded:
1987
Company Location:
United States
Company Website:
www.bestcase.com
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Product Details

Deployment
SaaS
Windows
Training Options
Documentation Hub
Online Training
Webinars
Video Library
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Best Case Categories and Features

Legal Case Management Software

Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting

Bankruptcy Software

Bankruptcy Case Management
Calculators
Calendar Management
Client Management
Critical Date Alerts
Document Management
Electronic Filing
Exemption Management
Forms Automation
Legal Forms Library
Task Management
Time Tracking

Best Case Customer Reviews

Write a Review
  • Reviewer Name: Mario A.
    Position: Attorney
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Customer Service Like Cable Company

    Date: Aug 24 2023
    Summary

    Great trending to bad. Stretto has gone downhill in the customer service department. They likely do not have too many service agents.

    Positive

    Great product, easy to use. I have been a customer for many years. Customer service was great in the past, but not anymore.

    Negative

    Customer service used to be excellent. Now it is non-existent. I am forced to call because their inferior programming results in frequent updating errors. The problem is that there are typically 26 or more people in the phone queue. Updates can also be done online, but wait--- the update / reinstall link no longer exists. Be advised that there are competitors and I am looking into switching. If you are going to provide a product to lawyers, your darn sure better service it or the next bankruptcy filing will be for your company.

    Read More...
    Official Best Case Response
    Date: Dec 12 2023
    Mario A., thank you for bringing these issues to Stretto’s attention. Please contact us at 800.492.8037 and we will resolve your issue.
  • Reviewer Name: Michael H.
    Position: Managing Partner
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    DIFFICULT PROGRAM, BAD TECH SUPPORT

    Date: Aug 07 2023
    Summary

    For the first 24 years, it was good, after that, disaster. I really hate changing to a new program, but I am forced to do this because Best Case by Stretto is not up to date, can't handle changing Chapter 13 plans, tech is not available for hours or days at a time, and as a cherry on top, you get to pay a lot for it.

    Positive

    I used it for 25 years, it used to be a good product. It seems as though when the new changes were made, they couldn't keep up, and then decreased their customer service, so..... a pro...... I guess getting to listen to a lot of elevator music while on hold trying to get an answer is very relaxing for hours at a time.

    Negative

    After the recent form changes, it became unusable, not up to date, and getting any technical support is exhausting, frustrating, and near impossible.
    There are better products at better prices, after 25 years, our firm switched and is much happier.

    Read More...
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