What is Best Case?
Stretto's Best Case software is utilized to handle a greater volume of bankruptcy filings than 80% of similar services across the country, enabling bankruptcy professionals to lighten their workload while remaining compliant with legal requirements. With its cutting-edge technology, the software enhances productivity and features timely updates that ensure users have access to the latest federal and local forms for seamless case filings. Bankruptcy professionals can effectively oversee their cases from initial preparation all the way through to post-petition stages. Additionally, every Best Case license comes equipped with powerful integrations that optimize workflows within law firms. For many years, Stretto has been at the forefront of delivering superior technology tailored for bankruptcy attorneys. Understanding the critical nature of efficient case preparation and filing processes, we provide a diverse array of software solutions designed to support your practice comprehensively. This commitment ensures that attorneys can focus more on their clients and less on administrative burdens.
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Product Details
Product Details
Best Case Categories and Features
Legal Case Management Software
Bankruptcy Software
Best Case Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Customer Service Like Cable Company
Date: Aug 24 2023SummaryGreat trending to bad. Stretto has gone downhill in the customer service department. They likely do not have too many service agents.
PositiveGreat product, easy to use. I have been a customer for many years. Customer service was great in the past, but not anymore.
NegativeCustomer service used to be excellent. Now it is non-existent. I am forced to call because their inferior programming results in frequent updating errors. The problem is that there are typically 26 or more people in the phone queue. Updates can also be done online, but wait--- the update / reinstall link no longer exists. Be advised that there are competitors and I am looking into switching. If you are going to provide a product to lawyers, your darn sure better service it or the next bankruptcy filing will be for your company.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
DIFFICULT PROGRAM, BAD TECH SUPPORT
Date: Aug 07 2023SummaryFor the first 24 years, it was good, after that, disaster. I really hate changing to a new program, but I am forced to do this because Best Case by Stretto is not up to date, can't handle changing Chapter 13 plans, tech is not available for hours or days at a time, and as a cherry on top, you get to pay a lot for it.
PositiveI used it for 25 years, it used to be a good product. It seems as though when the new changes were made, they couldn't keep up, and then decreased their customer service, so..... a pro...... I guess getting to listen to a lot of elevator music while on hold trying to get an answer is very relaxing for hours at a time.
NegativeAfter the recent form changes, it became unusable, not up to date, and getting any technical support is exhausting, frustrating, and near impossible.
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There are better products at better prices, after 25 years, our firm switched and is much happier.
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