BetterFeedback Reviews

An all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.

Dovetail is an AI-native platform designed to help organizations build better products through continuous, automated customer intelligence. It ingests and analyzes a wide range of qualitative data, including interview transcripts, support tickets, usability test results, survey responses, and document analysis, transforming them into rich, actionable insights at lightning speed. Dovetail’s AI-powered chat interface enables teams to ask questions and get instant, cited answers from customer data, fostering data-driven decision-making. The platform integrates smoothly with collaboration tools like Slack and Microsoft Teams, ensuring that customer feedback is woven into everyday workflows. It also includes a recruitment feature, allowing teams to find and manage research participants from a pool of over 3 million verified consumers and professionals. Trusted by some of the world’s most innovative companies including Amazon, Atlassian, and Okta, Dovetail has proven ROI benefits—delivering over 200% return with payback in under six months. The platform supports a variety of roles such as product managers, UX researchers, designers, marketers, and customer success teams, making it versatile for enterprise-wide adoption. Dovetail continuously organizes feedback from disparate channels, alerts teams to emerging themes, and tracks trends over time, helping businesses stay close to their customers’ needs. Its enterprise-grade security and compliance features ensure data privacy and reliability. By simplifying the process of capturing and analyzing customer intelligence, Dovetail accelerates innovation and drives superior user experiences.

With Crowded, you have the opportunity to bring together all your content and discussions in a sleek, modern platform. By utilizing more than 20 varied modules, you can create an interactive experience that resonates with your members. Encourage a community where like-minded individuals can unite to exchange ideas, share knowledge, and develop valuable insights. Foster a setting that not only connects people but also amplifies the presence of your brand and its community members. Build a comprehensive repository of industry-related information that is managed and enhanced by your community, ensuring a smooth flow of knowledge. Motivate your members by disseminating innovative concepts, intriguing articles, and key events that matter to your community. Provide a platform for community experts to contribute by authoring and sharing blog posts that engage and stimulate your members' critical thinking. Moreover, curate a list of significant events in your community to inspire members to build genuine connections face-to-face. By doing this, you not only create a dynamic community but also instill a culture of collaboration and shared learning that can lead to lasting relationships. Ultimately, Crowded empowers you to elevate the collective experience of your community, fostering an environment where everyone thrives.