ScreenMeet
ScreenMeet provides a comprehensive range of secure, web-based tools for remote assistance and screen sharing, aimed at improving customer service and IT support. Its features include remote desktop access, live audio and video support, co-browsing, and asynchronous screen recording, enabling agents to provide seamless assistance to both customers and employees. Additionally, it seamlessly integrates with leading ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, ensuring a cohesive support experience. Tailored for large enterprises, ScreenMeet prioritizes security, scalability, and flexibility, making it an excellent choice for businesses looking to enhance support efficiency and boost customer satisfaction. By leveraging these tools, organizations can create a more connected and responsive service environment.
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Securden Unified PAM
Access privileges and their corresponding credentials play a crucial role in safeguarding an organization's sensitive information. The nature of this sensitive data can differ widely depending on the sector; for instance, healthcare entities manage extensive patient records, while banks oversee financial and customer information. It is vital to secure access to these privileged accounts, as they are frequently unmanaged and scattered throughout the organization. A comprehensive Privileged Access Management solution, such as Securden Unified PAM, is essential for gathering all privileged identities and accounts into a centralized vault, simplifying management. By limiting access to these accounts and applying the Just-in-time access principle, organizations can enhance security. Users can initiate remote connections to authorized IT resources with a single click, while monitoring and managing these sessions for users, third-party vendors, and IT administrators through shadowing capabilities. Additionally, organizations should eliminate local admin rights on endpoints and implement application control policies to effectively uphold a Zero-Trust approach without hindering productivity. Furthermore, it is important to record and monitor all activities with thorough audit trails and actionable reports to maintain compliance with industry regulations, ultimately ensuring the protection of sensitive information.
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Key Features of Thinfinity Workspace 7.0:
- Utilizes Progressive Web App (PWA) technology to enhance user experience seamlessly.
- Combines Thinfinity VNC, VirtualUI, and z/Scope for unparalleled flexibility.
- Offers HTML5 terminal emulation compatible with DEC terminals, as well as TN 5220 and TN 3270 protocols.
- Includes comprehensive enterprise-grade audit logs to ensure robust security and compliance management.
- Employs a proprietary VNC protocol for effective real-time monitoring and troubleshooting.
ENHANCE USER EXPERIENCE
- Distribute essential applications, desktops, and files through a unified web portal.
- Simplify remote browser access for users, limiting them to only the necessary resources for their tasks.
STREAMLINE IT AND ELIMINATE VPNS
- Move away from traditional VPN setups and their associated complexities.
- Facilitate access from any device, including Chromebooks and mobile devices, with just a web browser—no setup required.
PROTECT YOUR BUSINESS SECURITY
- Utilize connections that are encrypted to enterprise-grade standards.
- Seamlessly integrate with both internal and external identity management systems.
- Implement two-factor or multi-factor authentication policies across all identity platforms, ensuring an additional layer of security for user access.
- This comprehensive approach not only enhances user experience but also strengthens overall system integrity, making it a vital tool for modern businesses.
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Admin By Request EPM lets users elevate only what a task needs, without keeping local admin rights switched on permanently. For longer work there's a time-limited Admin Session, and for a one-off there's Run As Admin, which elevates a single application and nothing else. Approvals go through the portal, mobile app, or API, and software you already trust can be waved through automatically with pre-approval and AI and Machine Learning auto-approval. Because privileges are set per user or group, a developer, an office worker, and an outside contractor each get an approach that suits them. It covers Windows, macOS, and Linux, comes with auditing and inventory as standard, and needs no extra infrastructure to run.
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