What is BigRoad?
Efficient and reliable, our advanced custom load board is specifically designed for drivers. Explore our BigRoad walkthrough to understand why it is regarded as the premier ELD device by both drivers and fleets alike! Enjoy the top-tier ELD compliance solution that is widely accepted and utilized by drivers! Not only do we simplify your FMCSA compliance and oversee hours of service, but we also provide a free load-matching platform to reduce empty miles and expedite payment processes. Regardless of whether you run a large or small fleet, we handle all aspects of your management needs, such as dispatch, maintenance, and driver training. If you have additional equipment, we can keep track of that as well. Ensuring the safety of your drivers is vital, as they are the cornerstone of your operation. We offer extensive driver behavior analytics, video coaching, and an intuitive DVIR app to help your fleet run smoothly. Tailored for drivers, it is cost-effective and facilitates easy transitions between vehicles, making it a perfect option for any fleet manager. Don't miss the opportunity to enhance your fleet management experience now! With our solutions, you can focus on growing your business while we take care of the details.
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BigRoad Customer Reviews
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Worst customer service
Date: Nov 20 2024SummaryApp works ok; some connection issues; technical support is ok for basic issues. More complex issues takes weeks to resolve. Overall not good.
PositiveTechnically the app and device works well most of the time. Some issues with connection but it is mainly mobile connection
NegativeCustomer service is really bad; technical support takes time to respond to some more than basic issues. Basic issues is ok but customer support for any urging else that is not technical basic is very very bad. To resolve issues takes long. Financial issues take longer. To contact the financial department is not possible. Do not recommend.
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