BitRecover Reviews

Support is unresponsive and the software doesn't work. The company promises 30 day refunds with active tech support; however, after 11 days of hearing nothing they still claim to be fixing the .eml to PDF conversion issue with no results and no refund.

If the software worked, it would save a lot of time! The ability to work with .eml files and PDFs in bulk format with organized attachment handling would be amazing.

The .eml to PDF conversion tool created a garbled mess of illegible characters. I tried to apply the refund policy and after 11 days of troubleshooting, tech support was still unable to fix the issue, I had to convert all of my documents manually, and they refused to give a refund because tech support is 'actively working' on my case.

See our emails below:

Christopher Bulow
10:35 AM
to BitRecover, support

Hello,

It has been 10 days and the issue is not fixed. Per the refund policy (30 day guarantee with 7 days for tech support to resolve issues) I formally request a refund.

Chris

BitRecover Software
12:02 PM (9 minutes ago)
to me

Dear chris,

We sincerely apologize for the delay in resolving your issue. Our development team is actively working on your case, and we truly appreciate your patience. Please rest assured that we are prioritizing this matter and will provide you with an update as soon as possible.

Thank you for your understanding, and please feel free to reach out if you have any further questions.

Thanks & Regards
Adam
Support Team

In short, it is the best tool to deal with gmail database download queries. I personally recommend it to everyone who want to save the gmail emails including attachments hassle free and quickly.

•Has various file saving options
•Complete safe and secure to use
•Extremely easy to use
•Has filters to specify the backup download

The only limitation is that the free version supports only 25 emails per folder which is too less according to me.

I wasn’t aware that Microsoft had disabled basic authentication for Outlook and Hotmail, and this caused a lot of inconvenience for my workflow. Thankfully, I reached out to their customer care team, and they were incredibly helpful. They explained the situation in detail and informed me about the change.

What impressed me even more was how quickly they provided an update to the tool to adapt to Microsoft’s new policies. Thanks to their prompt support and efficient service, I was able to get back to work and complete my tasks without further delays. Truly appreciate their commitment to keeping things running smoothly!

Helpful Customer Support: The team provided clear information about Microsoft's changes.
Quick Tool Update: They promptly updated the tool to ensure compatibility.
Seamless Workflow Restoration: Allowed me to resume and complete my work without delays.

Unexpected Disruption: The issue arose because I wasn’t informed about Microsoft's changes earlier.

I recently purchased BitRecover email migration software to migrate my email data. Initially, I faced some issues during the migration process. I reached out to their live chat support app, and I must say, their response was prompt and professional.

The support team carefully understood my problem and provided me with a step-by-step solution. Thanks to their assistance, I was able to complete the migration process smoothly and without any hassle.

Overall, I had a positive experience with both the software and the support team.

The software is straightforward to use and makes the email migration process fairly simple. It supports various email formats, which was helpful in my case. The migration was relatively quick, and I didn’t face any issues with data loss. I also found the support team responsive when I had questions. Overall, it does the job well without much hassle.

I haven't encountered any issues or drawbacks with the software yet.

I wish them all success and hope to get more innovative solutions from them in near future. BitRecover team are direct developers of their product, so they are always open for any customizations or tweaks you need in their product.

We recently used BitRecover Email Converter for one of our email migration project, they have very good product support team. We are very much satisfied with their product solution for migrating our mailboxes from on-premise email server to Microsoft Office 365.

I do not find any. As they have very simple product UI and their support team very much proactive.

I have several email accounts from various servers. Some of them are Gmail accounts, some are Office 365 accounts, and a few are Webmail accounts, and I was looking for programs to backup them when I came across Email Backup Wizard software on Google. Surprisingly, it includes all of the functions I needed. It does support a number of email platforms. Because I was unfamiliar with the features, I downloaded the trial version and contacted their live chat assistance. Finally, they helped me with all elements of the software. I wanted to backup selected emails to PDF for an enquiry, and your option was ideal. There are various elements in the program that are in high demand these days. As a result, I enthusiastically recommend this software.

The software I'm using is called Email Backup Wizard, and it's an excellent option if you need to backup emails from different email domains. This software provides data backup for numerous email applications. The software interface is really simple to use. The program has a filter function that allowed me to backup emails at a certain time for investigation purposes.

There are no disadvantages for me, although a good Internet connection is required to migrate.

I am a 70 year old non tech savvy person. I wanted to backup my Gmail emails to locally in readable form as I am going to delete my Gmail account. I discovered their backup wizard but was unable to log in with my gmail account, so I contacted to their technical support person. They were quite helpful with my gmail login and all backup procedures. Then I bought the software, and it worked perfectly. I'm pleased with the BitRecover email backup wizard. I am confident that all of their items will be really beneficial. I'll give it 5 stars. Cheers.

This is a time saving program and easy to use. the technical support is very friendly and helpful. the program has several saving options.

I don't think that there will be any cons of the software.

Software bad, support bad, no solution offered, no refund proceeded - just discussing and hiding behind their "refund policy".

Nothing positive to mention at all: I do not know what I should write here as really nothing positive took place.

Their "Money-back-guarantee" seems to be a fraud attempt. We had a serious and time risk SQL problem, which we had to solve asap. We decided to try their solution. It did not work at all. So we decided to rebuild the database from scratch. We applied for the "Money-back-guarantee" as we were not able to solve the problem with their software solution. Instead of a honest reaction they started discussing and pointed to their "refund policies". They asked me to analyze with them why THEIR software solution did not work. This is not my task. I am not paid for solving their problems. Overall we lost $299 for nothing. So I have to call out a FRAUD WARNING!