What is Blackbaud CRM?

Blackbaud CRM™ provides an advanced customer relationship management solution specifically designed for large and enterprise-scale nonprofit organizations. This system combines exceptional expertise in the nonprofit arena with cutting-edge fundraising and CRM technology, as well as integrated analytics, multichannel marketing, and data mining services, all focused on enhancing the relationships that larger nonprofits cultivate with their supporters. By tapping into Blackbaud’s extensive fundraising acumen, this all-encompassing CRM solution empowers organizations to significantly boost their fundraising initiatives. It effectively tackles various communication and fundraising obstacles through a cohesive strategy that encompasses online donations, peer-to-peer fundraising, multichannel marketing, database segmentation, and optimal web design. Blackbaud CRM’s integrated prospect research tool, ResearchPoint™, helps eliminate uncertainties by revealing essential insights into wealth potential and philanthropic giving trends, ultimately propelling your mission with assurance. Additionally, this array of tools equips nonprofits with the flexibility to navigate evolving circumstances while fostering strong, productive connections with their donors, ensuring sustainable growth and impact over time.

Integrations

All Blackbaud CRM Integrations
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Screenshots and Video

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Company Facts

Company Name:
Blackbaud
Date Founded:
1999
Company Location:
United States
Company Website:
www.blackbaud.com/products/blackbaud-crm

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Blackbaud CRM Categories and Features

Donor Prospect Research Software

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

More Blackbaud CRM Categories

Blackbaud CRM Customer Reviews

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  • Reviewer Name: A Verified Reviewer
    Position: Assistant Director
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Customization

    Date: Nov 20 2022
    Summary

    Overall easy to use and great flexibility for your data and keeps a lot of information at everyone's fingertips.

    Positive

    Great ability to customize what data is saved and how it's organized as well as how to search and sort data. It integrates nicely with multiple other softwares and lets each user work how they want to without making universal changes.

    Negative

    Takes a lot of time to set up everything and needs routine maintenance.

    Read More...
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