What is Bonterra Apricot?

Bonterra Apricot is case management software built for nonprofits, public sector agencies, and social good organizations that need to manage participant services, program data, outcomes, and reporting more effectively. The platform helps teams strengthen community outcomes, simplify workflows, improve staff capacity, and showcase program success. Apricot centralizes participant and program data in one system so organizations can eliminate silos and manage the full service lifecycle from intake to reporting. Bonterra Que is built directly into Apricot as a trusted AI assistant that works inside existing case management workflows. Que helps staff quickly understand participant history, review recent updates, capture notes, identify early intervention signals, review data integrity, and use Que Data Studio for deeper insights. The platform supports human-led AI, keeping staff in control while helping them prepare faster, pick up active cases more easily, and deliver more informed support. Apricot also includes standardized processes, best-practice templates, streamlined workflows, a user-friendly interface, and features that enable participant-case worker connections. Its reporting and impact measurement tools help organizations quantify outcomes, communicate results, and make measurement part of service delivery rather than a separate task. Apricot supports program improvement through participant engagement, dropout reduction, referral management, program optimization, and funder-ready insights. The platform is available in Apricot Essentials, Apricot Pro, and Apricot Enterprise tiers, with capabilities ranging from data capture, case management, reporting, analytics, and security to smart forms, scheduling, referrals, auditing, dashboards, single sign-on, inventory management, and API access.

Integrations

Offers API?:
Yes, Bonterra Apricot provides an API
No integrations listed.
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Screenshots and Video

Bonterra Apricot Screenshot 1
Bonterra Apricot Screenshot 1 Bonterra Apricot Screenshot 2

Company Facts

Company Name:
Bonterra
Date Founded:
2021
Company Location:
United States
Company Website:
www.bonterratech.com/product/apricot

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Bonterra Apricot Categories and Features

Nonprofit Software

Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management

Impact Measurement and Management Platform