Bonterra Guided Fundraising Reviews

The transition to Network for Good was seamless. The staff was helpful and patient. We have benefitted from this database.

We found the transition to NFG bee easy. Some of the highlights are: The ease of use; the templates; the guides; the tasks series.

The reports are sometimes limited. We find it difficult to customize their pre-determined report suggestions. A lesson in that would be helpful.

Been using NFG since July and so far serving us very well. Much better than previous manual system.

NFG gets all of our donations recorded in one place. For the past 12 years, our donations have been recorded on spreadsheets and written in notebooks.

Anonymous donations from Facebook fundraisers are entered automatically.

I appreciate the user-friendly, organized setup of NFG. It makes everything a lot less daunting for someone who is fairly new to the nonprofit world.

I appreciate the organization, user-friendly, has everything you need nature of the site. I have yet to encounter a major problem that was not easily resolved by the support team.

I wish there was a little bit more freedom in how to create the newsletters. I don't always like when the templates dictate what goes where.

I look forward to more Zooms and classes with Network for Good! I think what they offer is not only incredibly useful but also deeply genuine.

I am new to working for a non profit and NFG has many resources that have really helped me learn! The zoom classes that I have been a part of have all offered me different tools. I also enjoy the way they have been set up, breakout rooms are nice because NFG caters to so many different kinds of non profits, you meet a lot of people and hear about methods you may not have tried.

When having others present based off their specific skills that they've applied to their markets, maybe have a wrap up or have them generalize the methods and tactics they've used. I think there is clearly something to learn from anyone because a business is a business. However, if the non profits serve drastically different communities, finding a way to utilize what they have shared might not be so easily understandable!

Our organization is very pleased to work with Network for Good. Its platform is a huge asset to our work.

Network for Good has a very excellent platform to engage with donors and organize all your donor information in one place. The staff are very supportive and always available to help. Our organization has had an outstanding experience partnering with Network for Good.

The price may be high for some small organizations.

To be honest, I was very skeptical when I first spoke with Network for Good; it sounded too good to be true. I had worked with several other well-known CRM products and found many to be complicated or not user-friendly. I am amazed at how simple and easy it is to work with the staff at Network for Good. I usually hate communicating through chat. I like talking to a real person. Network for good was the first chat experience that I found effective. The people are very knowledgeable and patient, and they always follow up to make sure my questions are answered. They provide great templates to help you get started, and I feel like they really care and want to help me succeed. No matter when I leave a question in the chat, someone gets back to me. If I want to speak with a person, I can. I am thoroughly pleased with the product and the services they provide. I would recommend them to anyone looking for an easy, simple, but well-developed product to engage with their donors.

Consulting services for specific issues; knowledgeable friendly staff, great tools and templates, very user friendly.

The consulting sessions are only 30 minutes long. I wish they would extend them to 45. You lose 5-7 minutes identifying what you want to cover.

I am really happy with NFG! It makes donor management easier, targeting emails really work! It's a great investment for a small nonprofit and helps us stay consistent, look professional and improve our communication in a meaningful way.

Easy to use, has led to increased donations and donor interactions, great templates and communication tools.

If your accountant doesn't use Quickbooks Online, there are some tedious extra steps. The data filters interface could be better.

So far so good. I cannot wait to see what our donations look like after using this system for a year.

The 1-on-1 time with a personal coach was great. It really helped become familiar with the system. It has made managing our donors a lot easier to have all our information in one place.

The limited time with the personal coach, even though you could purchase more time.

Network For Good is a must have for all nonprofits. It is an integrated system and has all the features required to handle fundraising to managing donors.

Ease of use.
Multiple templates.
Fund-raising templates.
Connect with donors.
Email templates.
Good support.

The design can be better and there is scope for regional language support.

Our experience with NFG has been great! We've been using it for few years now and have no complaints. Great functionality - from newsletters to donor thank you videos, and event ticketing to peer-to-peer campaigns - we've used it all and are very happy!

Network For Good is easy to use, has broad functionality, and offers great support and learning opportunities.

We have had no issues or complaints with Network For Good.

I feel as though I know have a fundraising partner, not just a paid service. They care and are proactive about helping me and my organization be innovative and successful with our fundraising efforts.

They act more like a partner, not just someone I pay a fee too. They are always there and always responsive and willing to help. They genuinely want us to be successful and are proactive in helping assure just that. They have free trainings and training videos to not just help me but my entire organization!

The fact I did not hire them first! I really cannot think of any other cons at this time.