What is Bonzo?

We redefine the concept of CRM by focusing on Conversation Software instead. Bonzo allows business owners to foster meaningful interactions at scale through user-friendly automation and authentic engagement. With ease, you can set up automated workflow campaigns that utilize five different communication channels: SMS, email, video, calls, and voicemails. By employing custom data fields, you can connect with your audience in a way that reflects their individual identities and specific needs. Our mobile app, Bonzo Go, facilitates seamless communication and interaction with your prospects. You can also utilize our proven, pre-made campaign templates to spark inbound conversations effectively. Starting is a breeze; within minutes, you can send bulk texts, emails, and voicemails to your entire contact list with just a few clicks. Managing your contacts and conversations becomes a straightforward task, allowing you to set reminders for follow-ups, dispatch important documents, or simply check in with potential clients. Furthermore, leads can be assigned to team members in a round-robin method, enabling you to track the status of each lead and ensure that no opportunities slip through the cracks. Overall, our platform is thoughtfully crafted to optimize your communication strategies and enhance your outreach capabilities, ensuring you can engage your audience more effectively than ever before.

Integrations

Screenshots and Video

Company Facts

Company Name:
Bonzo
Date Founded:
2019
Company Location:
United States
Company Website:
www.getbonzo.com

Product Details

Deployment
SaaS
Android
Training Options
Documentation Hub
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Bonzo Categories and Features

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Marketing Automation Software

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Email Marketing Software

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Campaign Management Software

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Bonzo Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Sales
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Terrible Customer Service and broken product

    Date: Sep 14 2023
    Summary

    I would not recommend this product to anyone that is looking for a program or service like this. There are much better alternatives out there.

    Positive

    There was nothing that was a Pro about this product. They advertise it to be easy to use but it is not usable.

    Negative

    Service takes 6-8+ weeks to activate a number and they charge you full price entire time you can't use the service and refuse to refund you once you find out. Customer service quality is disgusting.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Mortgage Loan Officer and Realtor
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The Best Automation Tool

    Date: Aug 27 2020
    Summary

    They are awesome at support. They are always pushing out new features. Love Bonzo and would highly recommend to anyone looking for a robust yet simple automation tool for their business.

    Positive

    Super simple to use. Has everything I need from campaign builder, data management, email marketing, sms, video, voicemail, auto-dialer, and more.

    Negative

    Wish there was a more robust CRM aspect of it, but their message is "we are not a CRM" which they are not and I am glad they are not. It is a very easy to use tool.

    Read More...
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