What is Book Rides Online?

Book Rides Online serves as an all-encompassing booking solution tailored for transportation and limousine services, allowing these companies to efficiently arrange, reserve, manage, and dispatch their services to customers. Our free passenger app enables users to easily download, check pricing, and book their rides in a matter of moments. After a driver is assigned, clients receive an alert and can track their vehicle's location in real time. Book Rides Online is designed for universal compatibility, operating flawlessly on all web browsers, mobile devices, and operating systems, ensuring a consistent experience whether users are on Apple or Android, desktop or mobile. We are committed to gaining your trust and business every day, which is why we place immense importance on your feedback, as it significantly contributes to the development of our ever-evolving software. Your suggestions and insights are vital in refining our services and customizing them to better align with your requirements, helping us to foster a more user-friendly platform. Additionally, we believe that open communication with our clients is essential for creating a service that truly meets their needs.

Pricing

Price Starts At:
$59 per month
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

No integrations listed.
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Screenshots and Video

Play Video Book Rides Online Screenshot 1 Book Rides Online Screenshot 2

Company Facts

Company Name:
Book Rides Online
Date Founded:
2013
Company Location:
United States
Company Website:
bookridesonline.com

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Book Rides Online Categories and Features

Limo Software

Accounting / Payroll
Customer Management
Dispatching / Navigation
Driver Management
Job Dashboard
Pricing Management
Reservation Management

Car Rental Software

Billing & Invoicing
Fines Management
Fleet Management
Quotes / Estimates
Rate Tables
Reservations Management
Split Billing
Vehicle Tracking

Book Rides Online Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Owner
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    No support or customer service.

    Date: Apr 15 2025
    Summary

    I have been a loyal customer for over five years, and during that time, I have not seen any noticeable upgrades or improvements to their product or service. The platform feels outdated, and it seems like little effort has been made to enhance the user experience or keep up with evolving industry standards. What’s even more disappointing is the persistent lack of customer support. When issues arise—whether technical glitches, booking errors, or general questions—there is rarely anyone available to help, and communication is often delayed or nonexistent. This ongoing lack of responsiveness has made the experience increasingly frustrating and has caused me to question my continued use of their services.

    Positive

    Fair pricing and user friendly compared to the other similar booking platform companies like limo anywhere.

    Negative

    They offer little to no customer support and fail to communicate effectively when technical issues or glitches occur. If there’s a problem with their system—such as booking errors, payment issues, or service disruptions—there is often no clear way to reach a representative, and customers are left without updates or assistance. This lack of responsiveness can lead to frustration and inconvenience, especially when timely service and reliability are expected.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Owner
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use

    Date: Jan 27 2024
    Summary

    Look and feel good.
    Technology wise good.
    Configuration good.
    Support okay but not bad.
    Very easy to configure with website.

    Positive

    Very easy to use support payment gateway for online booking, pretty well manage, and lot of features in one software.

    Negative

    Smooth and fast specially driver and customer end.

    Read More...
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