What is Bookeasy?

Bookeasy presents a unique array of features, robust industry partnerships, and a wide-ranging product selection, resulting in a comprehensive solution for niche tourism booking services that significantly enriches the visitor experience. This innovative platform empowers visitor information centers, destinations, and tourism organizations by offering an integrated solution for managing locations and processing tourism bookings, ensuring that visitors enjoy a seamless journey. Furthermore, Bookeasy extends its support to National Parks worldwide by providing a tailored system that streamlines their booking operations for an array of services, such as campgrounds, moorings, permits, and managed attractions, thereby improving overall efficiency. With its forward-thinking approach and dedication to enhancing tourism experiences, Bookeasy is set to revolutionize the way travelers interact with various destinations. The platform’s ability to adapt and innovate makes it a vital player in the evolving landscape of travel and tourism.

Pricing

Price Starts At:
$200 per month
Free Trial Offered?:
Yes

Integrations

All Bookeasy Integrations
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Screenshots and Video

Bookeasy Screenshot 1
Bookeasy Screenshot 1 Bookeasy Screenshot 2

Company Facts

Company Name:
Tourism Holdings
Date Founded:
2004
Company Location:
Australia
Company Website:
www.bookeasy.com

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Bookeasy Categories and Features

Tour Operator Software

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Parks and Recreation Software

Billing & Invoicing
Employee Management
Facility Management
Membership Management
Registration Management

Bookeasy Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Marketing
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set 1 out of 5 stars
    Layout 1 out of 5 stars
    Ease Of Use 1 out of 5 stars
    Cost 3 out of 5 stars
    Customer Service 1 out of 5 stars
    Would you Recommend to Others? 1 out of 10

    Constant issues and glitches

    1 out of 5 stars Date: Sep 02 2021
    Summary

    Terrible service.

    Positive

    We opted to use this platform because it only has a monthly fee. No commissions of booking fees.

    Negative

    So many glitches. We offer tour products only however, our account reports frequently show accommodation products like '2bdr apartment' or something similar. When reported to the support team they said they couldn't recreate the issue therefore to them it doesn't exist.

    The online guest booking function just recently started taking double payments, we reported this and received the following
    "Their browser probably toggled when they finalized the booking. We do not have any other operator that is reporting the same issue, can you create a new booking from your website and see if this will happen again?" of course we couldn't replicate it ourselves... therefore to them it doesn't exist.

    We've used the system for a couple of years. A month ago a function stopped working. It was a function that changed the booking from reserved to confirmed once the payment was made and saved. This was a big issue because "reserved" bookings didn't show up on the invoices for our agents. We reported this issue only for the support team to say we are lying that "the system never done that to start with". Do you think we would have reported the issue if that was the case?

    We cannot express how frustrating it is to use this company. We would be happy to work with them if they were open to fix the bugs as they appeared. Apparently ignorance is there business mission statement

    Read More...
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