What is Botsify?

Develop an AI chatbot to enhance your return on investment and streamline customer support by up to 80% within a mere two months. Craft smart virtual assistants for both your websites and Facebook pages, automating your chat services and offering real-time assistance that draws in customers. These chatbots enable engagement with your brand while fostering customer relationships through personalized and interactive content. By posing contextual questions, you can help your clients generate qualified leads more effectively. Messenger chatbots also provide the advantage of reaching potential customers ten times faster. With Botsify, you can simultaneously create multiple chatbots tailored for various tasks, making it an efficient solution for managing several responsibilities at once. The Botsify chatbot is equipped to address all varieties of customer support inquiries, simplifying virtual interactions and automating conversations with an array of features. Ultimately, implementing these chatbots not only saves time but also enhances customer satisfaction significantly.

Pricing

Price Starts At:
$49 per month
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Botsify provides an API

Screenshots and Video

Botsify Screenshot 1

Company Facts

Company Name:
Botsify
Date Founded:
2016
Company Location:
Pakistan
Company Website:
botsify.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Botsify Categories and Features

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Conversational Marketing Platform

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Botsify Customer Reviews

Write a Review
  • Reviewer Name: Karam A.
    Position: Founder
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A Disappointing Experience with Botsify

    Date: Jul 26 2023
    Summary

    I sincerely hope they take this feedback into consideration and work towards improving their platform and customer service. Until then, I would recommend exploring other, more reliable chatbot platforms.

    Positive

    I find nothing appealing about Botsify There's nothing I find particularly helpful. Not recommended to anyone.

    Negative

    I regret to share that my recent experience with Botsify has been significantly below par, far from the standards of professionalism and efficiency one would expect from an established chatbot platform.

    From the outset, the user interface felt counterintuitive and complicated, a stark contrast to the ease and simplicity advertised. The learning curve was steep, and navigating through the features was more challenging than it should have been, contributing to a frustrating and inefficient experience.

    Moreover, the quality of customer service was quite underwhelming. Whenever I encountered issues or had questions, getting the support I needed was an uphill battle. Response times were far too slow, and when I did receive replies, they often lacked the necessary detail to resolve the issues at hand. Instead of feeling supported, I was left with the impression that their support team was unprofessional and insufficiently trained.

    As for the bot's performance itself, it seemed inconsistent and unreliable. It often misinterpreted user queries, which led to irrelevant responses and an overall subpar user experience. Despite numerous attempts at fine-tuning and adjusting parameters, the bot's performance remained erratic.

    In an era where customer service is paramount and artificial intelligence is at the forefront of technology, it's critical that businesses deliver efficient and reliable services. I had high hopes for Botsify, but unfortunately, the platform didn't live up to expectations.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Senior Project Manager
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Ready to deploy bots for businesses

    Date: Nov 10 2022
    Summary

    Overall, Botsify is a no-code platform and helps to create a powerful bot that replies to clients accurately and instantly without hiring a professional. It requires basic commands for customization and it's ready to deploy on business.

    Positive

    Botsify provides ready-to-deploy bots that can be customized without any coding.
    It can be implemented on websites and social platforms like WhatsApp and telegram.
    It responds quickly to programmed commands.
    Contact forms can also be added to the chat page.

    Negative

    Needs more programming, a few times the bot can't reply to basic questions.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Product Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The Best Chatbot Platform in the Chatbot Industry: All in one!

    Date: Feb 22 2021
    Summary

    Botsify chatbot can be conveniently integrated on multiple platforms such as Website, Facebook Messenger, WhatsApp, Slack, & SMS. With its story-based interface, people find it convenient to add stories and can test their bots instantly.

    Botsify makes it possible that humans and chatbots can work in the same place that’s why a live chat solution also witnessed that Botsify is worth trying.

    With Over five years of services, Botsify is continuously working on the user experience and adding boatload chatbot features like conversation forms, converse in 190+ other languages in a single click, easy to export data, Dedicated account manager, etc in their services to grow their clients’ business.

    Positive

    Fully-managed platform.
    Easy to build chatbots on different channels such as Facebook
    Messenger, WhatsApp, SMS, Website, Slack.
    Maximum functionality.
    Maximum features.
    Maximum integrations.
    Multilingual chatbots.
    Best API that is easy to understand.
    An omnichannel platform where you can find chatbot & live chat solutions easily.

    Negative

    No direct integration of chatbot on Facebook ads.

    Read More...
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