What is Brandwatch?

Brandwatch stands out as a premier solution for Social Media Management and Consumer Intelligence, assisting more than 5,000 of the globe's most respected companies in swiftly connecting with and understanding their customers in the fast-paced social landscape. The platform is recognized for its cohesive approach to social media management, enabling users to discover, attract, and engage with customers while seamlessly integrating social data with existing knowledge across various departments and channels. Users will appreciate the intuitive interface, supported by a commitment to exceptional customer service. Additionally, its Consumer Intelligence feature utilizes AI-enhanced data sourced from over 100 million social and online platforms, empowering data-driven organizations to gain deeper insights into consumer sentiments regarding their brands, products, and prevailing industry trends. By leveraging these capabilities, businesses can make informed decisions that resonate with their audience.

Pricing

Price Overview:
Flexible packages tailored to your needs.

Integrations

All Brandwatch Integrations
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Screenshots and Video

Play Video Social Listening Dashboard Content Calendar Social Inbox Competitor Benchmarking Social Media Monitoring Social Media Tracking

Company Facts

Company Name:
Brandwatch
Date Founded:
2007
Company Location:
United Kingdom
Company Website:
www.brandwatch.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Enterprise
Nonprofit
Government
Supported Languages
English

Brandwatch Categories and Features

Social Media Monitoring Software

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Social Media Marketing Software

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Management Software

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Advertising Platform

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Platform

Social Listening Tool

Social CRM Software

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Sentiment Analysis Tool

Reputation Management Software

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

PR Analytics Software

Media Monitoring Software

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Marketing Account Intelligence Software

Content Marketing Software

Audience Targeting
Brand Management
Campaign Management
Categorization / Grouping
Conversion Tracking
Distribution Management
Editorial Calendar
Multi-Channel Publishing
Publish Scheduling
SEO Management
Social Media Management
Video Management

Brand Protection Software

Case Management
Domain Monitoring
Investigation Management
Marketplace Monitoring
Mobile App Monitoring
Paid Search Monitoring
Prioritization
Social Media Monitoring

Brand Monitoring Tool

Brand Management Software

Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management

Audience Intelligence Platform

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

More Brandwatch Categories

Brandwatch Customer Reviews

Write a Review
  • Reviewer Name: Carter M.
    Position: Sr. Digital Marketing Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent Solution for Social Media Management!!

    Date: Jul 25 2023
    Summary

    Brandwatch offers a top-notch consumer intelligence & social media management solutions. The platform provides powerful tools for tracking & analyzing social media performance, giving valuable insights on consumer behavior & market trends. The intuitive interface & comprehensive features make it a must-have for businesses looking to stay ahead in the digital landscape. The customer support team is also highly responsive & provides excellent assistance whenever needed. Highly recommended for businesses serious about their online presence.

    Positive

    Brandwatch provides a single platform that combines social media marketing & user engagement. It additionally offers automated post publishing functionality to streamline your workflow, making your job easier. From a user perspective, managing the platform is highly intuitive & user-friendly.

    Negative

    Overall, our experience was positive & we received a good response from the team.

    Read More...
  • Reviewer Name: Ramesh S.
    Position: Senior Technical Support
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best for Social Media Marketing

    Date: Jul 08 2020
    Summary

    Falcon.io is a platform to promote business on social media platforms. We used this tool and had a very positive experience and response from the user side. It saves time and allows us to manage multiple channels at a time.

    Positive

    #1- It gives one platform for social media marketing with user engagement.
    #2- It also offers you automated post publishing to make your job easy.
    #3- In the usages point of view, it's very easy to manage.

    Negative

    #1- We had a positive overall experience and response.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Ceo
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Works well but costly

    Date: May 08 2020
    Summary

    Overall it's a good tool. I didn't like the cost which is why I didn't keep it but it works well and clean interface.

    Positive

    Super good layout and structure of the user interface which was nice. Works well and does what you'd need.

    Negative

    I feel like it was too costly for what it does.

    Read More...
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