What is Bugfender?

Bugfender offers comprehensive log storage solutions tailored for developers, featuring a remote logger, crash reporting, and in-app feedback capabilities. By capturing all activities within an application, including during crashes, Bugfender enables quicker bug reproduction and resolution, enhancing customer support. It ensures user privacy, operates efficiently without draining the network or battery, and continues logging even when devices are offline. With Bugfender, developers can identify and eliminate bugs before they impact users, logging issues across all devices and delivering results within moments. This proactive approach helps maintain high app ratings, as Bugfender tracks more than just crashes; it gathers essential data to better understand user behavior and preferences. Furthermore, the tool empowers developers to engage with specific users, facilitating personalized customer service that can significantly elevate user satisfaction and loyalty. By utilizing Bugfender, developers can not only improve their applications but also create a more tailored experience for their users.

Pricing

Price Starts At:
€29 per month
Price Overview:
All of our plans include unlimited app installs, unlimited app users and sessions and enterprise-grade encryption.
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Bugfender provides an API
All Bugfender Integrations
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Screenshots and Video

Play Video Bugfender Screenshot 1

Company Facts

Company Name:
Beenario
Date Founded:
2014
Company Location:
Germany
Company Website:
bugfender.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Bugfender Categories and Features

Website Monitoring Software

Event Logs
Event-Based Notifications

Log Management Software

Archiving
Audit Trails
Compliance Reporting
Data Visualization
Event Logs
Web Logs

Log Analysis Software

Issue Tracking Software

Dashboard
Issue Auditing
Recurring Issues

Debugging Tool

Bug Tracking Software

Backlog Management
Issue Tracking
Ticket Management

Application Performance Monitoring (APM) Software

Diagnostic Tools
Root-Cause Diagnosis
Trace Individual Transactions

Application Development Software

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Debugging
Graphical User Interface
Mobile Development
Reporting/Analytics
Software Development
Testing Management

Bugfender Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Partner
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set 5 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 5 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 10 out of 10

    Perfect Complement to Crashlytics

    5 out of 5 stars Date: Feb 03 2021
    Summary

    Love the app. Was surprisingly easy to install (we are using it on both mobile and desktop). Great price.

    Positive

    My agency works with a variety of apps and we used to rely on Crashlytics for everything. The problem we kept running into when diagnosing crash reports was not being able to get insight into what happened leading up to the crash. So, we went looking for a tool that had continuous logging. We were recommended Sentry, but they actually don't have continuous logging. After doing some research, we found Bugfender and we've been able to address issues much more effectively. Fortunately, Bugfender is much more affordable than Sentry, which is always a plus.

    Negative

    The pricing page was in Euros (not USD) which made me assume the tool wasn't built for US companies. After checking in with the team I was able to confirm they were setup to support US-companies, they just like having Euros to convey that they are compliant with EU privacy standards (which are more stringent than the US).

    Read More...
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