What is Burq?

Burq is an all-encompassing cloud delivery orchestration platform specifically designed for retailers, grocery stores, convenience shops, distributors, and teams managing orders across multiple locations and carriers, including their own fleets. The solution easily integrates with existing order and logistics systems through an API, webhooks, or an intuitive dashboard. With each order processed, Burq evaluates various provider and fleet options based on criteria such as delivery commitments, availability, and operational standards, thus enabling efficient dispatching, tracking, rerouting, customer alerts, and exception management. Its Decision Graph carefully records all available options, actions taken, and the rationale behind each choice, ensuring transparency throughout the process. Users can select from different decision-making modes, including manual, shadow, review, or fully autonomous, while ensuring that human oversight and established rules dictate the execution of these decisions. In addition to these features, Burq offers management of provider networks, optimization of driver workflows, assessment of delivery performance, billing reconciliation, and QR code-enabled in-store checkout solutions. The platform is certified with SOC 2 Type II and ISO 27001, reflecting a strong commitment to protecting sensitive data, and it has processed over $500 million in orders across the United States and Canada, highlighting its substantial influence in the logistics industry. Furthermore, Burq's flexible approach allows businesses to adapt their delivery strategies rapidly to meet changing demands in a dynamic marketplace.

Integrations

Offers API?:
Yes, Burq provides an API

Screenshots and Video

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Company Facts

Company Name:
Burq
Date Founded:
2021
Company Location:
United States
Company Website:
burq.ai/
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Enterprise
Supported Languages
English

Burq Categories and Features