What is Bynry?

Inefficient tools are hindering the progress of your utility operations. Bynry's innovative AI-driven SaaS solution, SMART360, transforms the operational landscape for small and medium-sized utilities.

By digitizing essential processes such as leak detection, meter readings, customer support, and infrastructure oversight, SMART360 enables you to:

- Lower expenses: Refine operations and reduce manual tasks.
- Increase customer satisfaction: Elevate service quality and responsiveness.
- Promote sustainability: Enhance resource management and reduce waste.

By choosing SMART360, you're not merely updating your software; you're establishing a solid groundwork for thriving, more resilient, and interconnected communities, ultimately fostering a better quality of life for everyone involved.

Pricing

Price Starts At:
$1.39/per month/per meter
Price Overview:
We have 3 package:
1. Smart Billing:- $1.39/per month/per meter.
2. Smart Workforce:-$1.59/per month/per meter.
3.Smart Utility:-$1.99/per month/per meter.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Bynry provides an API
All Bynry Integrations
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Screenshots and Video

Customer experience (CX) -Web App & Mobile App

Customer experience (CX) -Web App & Mobile App

Customer experience (CX) -Web App & Mobile App Customer experience (CX) Meter Data Management (MX) Meter Data Management (MX) Billing & Collection (BX) Service Order(WX)

Company Facts

Company Name:
Bynry
Date Founded:
2022
Company Location:
United States
Company Website:
www.bynry.com
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Bynry Categories and Features

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Utility Billing Software

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Meter Data Management System

Bynry Customer Reviews

Write a Review
  • Reviewer Name: Sally G.
    Position: Principal
    Has used product for: Free Trial
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Critical assistance to small and medium water utilities

    Date: Jan 25 2025
    Summary

    It is truly remarkable and is going to be so helpful to these utilities.

    The company has put in considerable effort to learn the field and where the software can help most.

    Positive

    This is an amazing technology that brings efficiency to small and medium size utility operations. These systems need this critical technology the most since they are minimally staffed and do not have the capability to deploy higher cost, complex solutions.

    Negative

    It would be helpful to have more adoption so that the utilities can help each other and the company can expand the current capabilities of the technology.

    Read More...
  • Reviewer Name: Victoria L.
    Position: Investor/Advisor
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Feature-Rich Utility Platform, but Room for Improvement

    Date: Mar 18 2025
    Summary

    A robust and reliable platform for utility businesses, Bynry simplifies complex processes and enhances operational efficiency. With a few enhancements to analytics and performance, it could be a near-perfect solution.

    Positive

    Bynry provides an all-in-one utility management system with excellent features like automated meter reading, billing, and real-time customer communication. The mobile-friendly interface is a huge plus, allowing field teams to work efficiently on the go. Integration with third-party tools is seamless, making it easier to scale operations.

    Negative

    Some advanced reporting features could be improved for better customization. Additionally, occasional minor lags in the dashboard experience can be noticed when dealing with high data loads.

    Read More...
  • Reviewer Name: Pranav P.
    Position: CSO Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Comprehensive and user-friendly utility platform for modern needs

    Date: Jan 22 2025
    Summary

    SMART360 by Bynry Inc. is a powerful and intuitive utility platform designed to streamline operations and enhance customer service. Its cloud-based, multi-utility configuration, exceptional meter-reading capabilities, and seamless smart meter integration make it an ideal choice for utilities. Features like digital service order tracking and a user-friendly consumer app further solidify its value as a future-ready solution for operational efficiency and customer satisfaction.

    Positive

    SMART360's cloud-based, multi-tenant, and multi-utility architecture supports efficient management of multiple utilities on a single platform.
    The platform is highly user-friendly, enabling seamless adoption across diverse user groups.
    Exceptional compatibility with both manual and smart meters, with a meter reading app capable of processing 5000 readings in under two minutes.
    Integration with multiple OEM smart meters ensures seamless operations.
    Digital service orders with tracking enhance issue resolution efficiency, while the consumer mobile app provides easy access to bill payments and complaint tracking.

    Negative

    The integration with multiple OEM smart meters is impressive, but expanding the range of compatible devices could increase the platform’s versatility for even more diverse utilities.

    Read More...
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