CCC ONE Total Repair Platform Integrations

mEX Online transforms the way collision repair shops are managed through its state-of-the-art, cloud-driven software solution. This pioneering platform is crafted to boost the efficiency of your bodyshop operations, guiding you from the very first assessment all the way to the finishing touches. By focusing on automation and organized processes, mEX Online effectively shortens cycle times while enhancing the profitability of each vehicle serviced. The system guarantees optimal performance from your bodyshop by utilizing smart scheduling that ensures prompt job arrivals, which in turn maximizes technician productivity and minimizes downtime. Customer interactions are made more efficient with integrated email and SMS communication tools, significantly reducing the need for labor-intensive administrative tasks. Furthermore, advanced capabilities encompass smooth parts procurement and invoice management, allowing for real-time job reconciliation and minimizing revenue losses from billing inaccuracies. Additionally, mEX Online provides strong integration options with popular accounting platforms like QuickBooks Desktop, QuickBooks Online, CDK, and PBS, ensuring a smooth connection to your financial management systems. This comprehensive approach not only streamlines operations but also positions your business for sustained growth in the competitive collision repair industry.

Create engaging and immersive branded digital experiences that resonate with customers, employees, and partners. By employing detailed process workflows or leveraging premium process templates, you can automate numerous tasks or entire customer pathways, leading to significant cost savings. A seamless integration with core systems and third-party applications ensures a unified experience for customers while optimizing process automation alongside your existing setup. We offer all the vital components needed to design a fluid, comprehensive customer journey that includes both front-end engagement and back-end automation. Our mission is to provide holistic digital experiences that guarantee customers receive service on par with personal interactions through digital channels. Liberate skillfully merges multiple technologies into fully automated journeys, boosting your team’s efficiency and conserving crucial time and resources in the process. Additionally, Liberate’s platform is engineered to enhance your existing technology infrastructure without requiring extensive modifications. This strategic approach allows businesses to prioritize innovation and growth while minimizing disruptions to their operations, ultimately fostering a more agile environment.