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What is CEX.IO?

CEX.IO, a licensed and versatile cryptocurrency exchange established in 2013, has set up offices across several countries, including the UK, US, Ukraine, Cyprus, and Gibraltar. With a global user base that surpasses 3 million, the platform guarantees reliable services by implementing cold storage for cryptocurrencies, maintaining strong financial health, employing advanced security protocols, and following KYC/AML regulations. It is noteworthy that CEX.IO was one of the early innovators to streamline fiat-to-crypto transactions, enabling users to make purchases with credit cards and bank transfers seamlessly. Currently, the exchange supports a broad spectrum of cryptocurrencies including Bitcoin, Bitcoin Cash, Ethereum, Ripple, Stellar, Litecoin, and Tron, which can be exchanged for fiat currencies such as USD, EUR, GBP, and RUB. Recognizing the necessity of user-friendly access, CEX.IO offers trading through its website and mobile apps for both iOS and Android, in addition to providing WebSocket and REST API functionalities, accommodating various preferences among users. This dedication to providing flexible trading solutions empowers clients to engage in transactions at their convenience, whether at home or on the go. Ultimately, CEX.IO continues to evolve and adapt its services to meet the dynamic needs of the cryptocurrency market.

Integrations

Offers API?:
Yes, CEX.IO provides an API

Screenshots and Video

Company Facts

Company Name:
CEX.IO
Date Founded:
2013
Company Location:
United States
Company Website:
cex.io

Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

CEX.IO Categories and Features

  • Reviewer Name: George B.
    Position: Software Engineer
    Has used product for: 2+ Years
    Uses the product: Yearly
    Org Size (# of Employees): 1,000 - 4,999
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Deeply disappointing and concerning

    Date: Aug 13 2023
    Summary

    In summary, my experience with CEX.IO has been characterized by frustration, disappointment, and a sense of injustice.

    Their treatment of my case and their use of discriminatory practices have undermined my confidence in the platform. I hope that this review serves as a cautionary tale for others who may encounter similar challenges.

    Positive

    Fancy website. Option to deposit funds using your credit/debit card. Long time on the market. That's it.

    Negative

    My account was blocked due to "international sanctions imposed on Russian residents." Despite my current residence and employment in a different country, my account remained subject to this block.
    Throughout the past 10 months of communication with CEX.io, I endeavored to prove that I am not a resident of Russia. Their initial request for an apartment lease agreement expanded to include additional documents like an internet payment invoice, a driving license, exhaustive proofs of my current source of income (including bank statements and payslips), and even detailed explanations of the source of funds for the past three years.
    Despite adhering to all their requirements, I am left in a deeply distressing situation where my funds remain blocked.

    For the past two months, I have received no response from CEX.IO except for the repeated assertion that their compliance department needs more time.
    It's noteworthy that even according to the EU Commission's consolidated FAQ, "assets on the accounts and/or in the services should be returned to the customer, or be converted into fiat currency or another asset category that is not subject to sanctions". However, CEX.io has chosen to unlawfully withhold my funds.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Self employed
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    CEX.IO review

    Date: Aug 31 2022
    Summary

    Great platform with lots of useful functions. Have to say that it's good to satisfy the needs of a new traders and professionals too. What's more they have more services like staking - so if you are just hodling your crypto, you also receive staking payouts.

    Positive

    Many payment options (cards, bank transfers, ewallets), quite many markets, a great mobile app, staking service, low trading fees.

    Negative

    Missing more payment options in mobile app (like wallets, bank transfers).

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Clinical Lab Specialist
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    CEX.IO

    Date: May 12 2021
    Summary

    The CEX.IO is A GREAT platform for me to trade it and invest my money. I advise my friends to deal with it. 👍

    Positive

    I like CEX.IO for many reasons. The main is it's easy to use. Also easy to withdraw the money. In addition, it gives rewards.

    Negative

    It does not have many cryptocurrencies and ICO. Also too late to add new crypto.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Student
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Exchange for international users

    Date: May 12 2021
    Summary

    The experience was very good. I had no problems with both buying and selling my crypto. I would recommend.

    Positive

    Both app and site are fast and well optimized.
    Supports both card and bank withdrawals.
    Have a lot of cryptocurrencies you can buy.

    Negative

    Unsupported PayPal withdrawals.
    Fees are a bit higher than usual.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Business Man
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    What never fails stick to it

    Date: May 12 2021
    Summary

    Great app great platform can't complain use it everyday to check in Crypto prices and what's hot on the market.

    Positive

    Love the platform can't complain it's friendly with my local card I can withdraw I can purchase a wide variety so can't complain.

    Negative

    Need more ALT coins on display for purchase cause a lot are booming and would love to see CEX in all the actions.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Teacher
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    CEX.IO

    Date: May 12 2021
    Summary

    Worth it!

    Positive

    It's really good!

    Negative

    Takes too much of the profit. 😔

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Director
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great application for working with cryptocurrency

    Updated: May 13 2021
    Summary

    The good thing about CEX.IO is that you can start wherever you like (beginner, intermediate, advanced) - and there will be tools to help you interact with different parts of the cryptocurrency economy, be it a simple card purchase. and hold, or trade, or place bets, or borrow cryptocurrency as collateral.

    Positive

    - Ease of use;
    - Lots of payment options;
    - Excellent features
    - Interesting promo campaigns - Interested
    team
    - Good liquid markets

    Negative

    I wish there were more digital assets and tools available.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Informatics
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    cex.io

    Date: May 12 2021
    Summary

    Great website, great app.

    Positive

    Been using it for a few years now, never had any problems or issues, overall client experience is good. Also, has many crypto coin options to choose from.

    Negative

    High fees, bank transfer was slow, and withdrawals are expensive.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Student
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very good

    Date: May 12 2021
    Summary

    As i said, i would recommend it to everyone, best thing is you can withdraw money in many ways and it's very fast.

    Positive

    It's very easy to use, very understandable API, i would give it 9.5/10.. Mobile app is also very good.

    Negative

    Support takes max 10 days for respond, it should get better.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Warehouse worker
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Superb easy to use

    Date: May 12 2021
    Summary

    I haven't had any bad experience with cex.io. I'm definitely gonna use as my go to in buying. I would recommend for everyone.

    Positive

    It's very easy to use simplicity is key to me very straightforward for the most part i really enjoy using the app.

    Negative

    I don't like how it doesn't have every currency because i wanted to sell off some old currency.

    Read More...
  • Reviewer Name: Nikolay S.
    Position: Crypto trader
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    just average crypto exchange

    Date: Jul 12 2021
    Summary

    Nothing special but nothing bad, as i know described problems are quite widespread, so i am still looking for my perfect crypto exchange.

    Positive

    The use is quite easy, I have not experienced anything special that is why cannot say that guys did great job.

    Negative

    Very very slow support, irritates a lot, verification was full of problems and i waited for support for several days.

    Read More...
  • Reviewer Name: Luong L.
    Position: Officer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good

    Date: May 12 2021
    Summary

    Okay, it's good.

    Positive

    The site good, you can deposit and withdraw easily, and the site has a loan for everyone to make more crypto, but can improve more.

    Negative

    I can't file myself at first, my profile pic, my name, just understand that's my ID user.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Self employed
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    It works

    Date: May 12 2021
    Summary

    I use often.
    Other exchanges have better prices though.
    Overall good app.
    Customer service can be difficult sometimes. but if you are persistent in the end they will get you the results you're looking for.

    Positive

    Easy to use. Navigation is peach.
    Quick. Buy and sell within seconds after you add and verify cards.
    Fair prices.
    Send crypto within seconds.

    Negative

    Make sure you only use cards that belong to you. Or ones that you can verify if you want to ever withdraw anything.
    Customer service can be slow.

    Read More...
  • Reviewer Name: Makar A.
    Position: Freelancer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Ggreat app

    Updated: May 12 2021
    Summary

    One of the best trading apps.

    Positive

    Simple, easy to use, fast, secure, great user interface and appearance, charts for everything, well organized and arranged.

    Negative

    Needs dark mode needs dark mode needs dark mode needs dark mode.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Software developer
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The best platform

    Date: May 18 2021
    Summary

    The best platform for all your crypto exchange services and token swap.

    Positive

    Decentralized.
    Best exchange rate at high APR.
    Token swap is instance.
    Reliable and trustworthy.
    Assured.

    Negative

    Maybe volatile.
    Customer support may delay to respond.

    Read More...
  • Reviewer Name: Ivan K.
    Position: IT consultant
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    User friendly crypto experience

    Date: May 12 2021
    Summary

    Highly recommended for all your crypto needs!

    Positive

    Compared to other services, Cex.io is easy to use, transactions are fast and everything goes smooth as possible.

    Negative

    There's no cons honestly, maybe someone more experienced would miss a function or two but for the average user it's perfect.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: No work
    Has used product for: Free Trial
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best project that you can see ever

    Date: May 12 2021
    Summary

    Briefly....
    To the moon ❤️🚀

    It is nice to tell a project at length and to keep it silent.

    But sometimes simplicity is nice too.

    Positive

    Always care with every kind of personnel. They put their minds to doing the best service. If they continue in their ways, we can imagine ourselves on the top of hill of crypto world ☺️

    Negative

    There is no for now. But I hope this project should not be left without support. We are always researching the crypto exchange markets, ido projects, ico projects, etc.. for finding constant and continuous projects. I hope we already found 😁
    You should go on your ways. Don't loose the key of success 👏👍

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Business
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best crypto exchange

    Date: May 12 2021
    Summary

    I recommend cex.io to all that have started their crypto journey.
    As a newbie myself, i found cex.io uncomplicated and easy to use. Cex.io verification process is fast and new users will be up and trading in no time.
    Wishing a bright future to cex.io

    Positive

    Ease of use in terms of user interface.
    Fast and easy verification of identity.
    Fast and secured transaction.

    Negative

    None so far.
    Relatively new to cex.io but no complaints so far.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Key account manager
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use

    Date: May 12 2021
    Summary

    I am new user here but I check videos in youtube regarding this application it was clear and easy to use.

    Positive

    CEX.IO is easy to buy and sell cryptocurrencies anytime and anywhere and everything is clear in general.

    Negative

    I think using CEX.IO in the website is more easy than the application.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: RA
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Review for CEX.IO

    Date: Jun 02 2021
    Summary

    Overall it provides a good platform for cryptocurrency trading. It's a good tool from an education perspective also.

    Positive

    It's an awesome site to buy cryptomoney without any risk of Scam. It helps to enhance trading experience. It's good for learning.

    Negative

    We face challenges in operating this in Android.

    Read More...
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